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SMS and messaging
Text customers from the sale, the work order or their dashboard.
A two-minute walkthrough from January 2021 of texting in Flyntlok: automatic texts when special order parts arrive, two-way texts with photos from a work order, and conversations from the customer dashboard.
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What you’ll see
About this video
A short walkthrough from January 2021 of texting customers from inside Flyntlok, through a partnership with Twilio.
It starts a point of sale document with parts that aren't in stock and sets the customer's mobile number, so they get a text when special order parts arrive. Then it texts a question with photos from a work order in progress and carries on a two-way conversation from the customer dashboard. With releases about every two weeks since, some screens have changed.
- Parts-arrived texts. Add the customer's mobile number and Flyntlok texts them when special order parts come in.
- Questions from the work order. Send the customer a text with one or more photos, mid-job.
- Two-way conversations. Text back and forth from the customer dashboard, pictures included.
Shipped since this video
What has shipped since this video
Every update below shipped after this video was recorded. Each one links to its release notes.
Flyntlok ships a release every two weeks. See every release note
Video recap
What the video covers
Inside Flyntlok
Questions
What dealers ask
See it with your own data
Book a walkthroughCan Flyntlok text customers when their parts arrive?
Yes. Add the customer's mobile number in the notifications section of the sale, and Flyntlok texts them when special order parts are received.
Can I send photos to a customer from a work order?
Yes. From a work order, send the customer a text with one or more pictures, and keep the two-way conversation going from their customer dashboard.
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