Industries

Material Handling Dealer Software

Run field service, planned maintenance contracts, parts, rental, and sales for your forklift dealership from one cloud-native platform, with mobile techs connected at every customer site and real-time accounting sync built in.

taskopia-home-two-hero-left
taskopia-hero-v2-2
taskopia-home-two-hero-right-2
John Deere
AGCO
STIHL
Bobcat
Hitachi
Paccar
Volvo
Develon
John Deere
AGCO
STIHL
Bobcat
Hitachi
Paccar
Volvo
Develon
John Deere
AGCO
STIHL
Bobcat
Hitachi
Paccar
Volvo
Develon
Material Handling Dealer Software

Why Material Handling Dealers Need Specialized Software

Running a forklift dealership isn't like running a shop-based equipment business. Your world moves differently.

Service happens on the road

Your technicians work out of vans across a territory, not bays under one roof. Travel time competes with wrench time, dispatch is a routing problem, and a job is only profitable when the tech arrives with the right part. Software built for the shop assumes the equipment comes to you. Yours doesn't.

Planned maintenance runs on hour meters

PMs come due by usage and calendar, not calendar alone. That means collecting meter reads, scheduling on both clocks, and generating the visit before the customer calls. Fall behind and you're running a breakdown business with a contract book.

Customers run fleets, not units

Your accounts operate ten to a thousand lift trucks across multiple sites. They expect one picture of that fleet: consolidated billing, cost per unit, and history by serial number when they ask what to replace. The dealer who can answer that keeps the account.

Rental fills every gap

A contract unit down, a seasonal surge at a warehouse, a customer testing before buying: short-term rental runs through the whole business. It has to share units, history, and billing with service and sales, not live in its own system.

Generic systems assume the shop

DMS platforms built for shop-based dealers put the work order on a desktop, the schedule on a whiteboard, and the contract in a spreadsheet. The compromises land on your road techs, and your customers feel them first.

PM SCHEDULE BY HOUR METERMETERDUE INReach Truck 22141,482 hrs18 hrsOrder Picker 0987940 hrs60 hrsSit-Down 5K 11301,505 hrsDue now3 visits scheduled from meter reads, not phone calls
The Platform That Runs Your Dealership

Beyond traditional DMS software

Most dealerships run on a patchwork of tools that were never built to work together. Flyntlok brings the entire operation onto one connected platform, built around how dealers actually work.

Decorative Flyntlok icon
Built for dealership workflows

Flyntlok was founded by an equipment dealer, so the system fits how your team already operates instead of forcing new workarounds.

Decorative Flyntlok icon
Real-time visibility across your business

Every department pulls from the same real-time data, so there's no reconciling spreadsheets or chasing down which number is current.

Decorative Flyntlok icon
Configurable to your operation

Adapt workflows to your team, your processes, and your growth, not the other way around.

The daily reality

Your Service Department Works Out of Vans. Your Software Should Too.

01
Paperwork lags the job
  • Job details written down, driven back, and typed in

  • Billing waits on data entry, parts get re-keyed

  • The unit's file is always one visit behind

  • Disputed invoices are hard to defend weeks later

02
PM contracts slip quietly
  • Hundreds of contracts, each due by meter and calendar

  • Every agreement on its own billing terms

  • A missed interval is a breakdown you were paid to prevent

  • Nobody catches it until the customer calls

03
Downtime is the number they remember
  • A down forklift can stop a whole dock

  • Customers grade response time, not your shop

  • Second trips for missing parts get remembered at renewal

04
Contract margin is a mystery
  • Full maintenance bills flat and costs variable

  • Labor and parts don't post against contract revenue

  • Losing agreements hide inside the winning ones

  • You find out at year-end, after you've renewed

MHEDA, Material Handling Equipment Distributors Association
MHEDA member

We stay close to the industry we build for

Flyntlok is an association member of MHEDA, the Material Handling Equipment Distributors Association: material handling distributors, systems integrators, and industrial truck dealers. Membership puts us in the rooms where dealers, distributors, and manufacturers work out what is coming next, from benchmarking data to education for the lift truck side of the business.

Ready to switch dealer management systems without the painful migration?

Request Demo
Rental Management

When a Truck Goes Down, a Rental Saves the Account

Flyntlok runs rental inside the same system as service and parts: same units, same history, same invoice. No separate rental software, no separate login.

Decorative Flyntlok icon

Short-term contracts with check-out, inspection, and return in one flow

Decorative Flyntlok icon

Swap a replacement unit mid-contract without restarting the agreement

Decorative Flyntlok icon

Consumables and damage billed to the contract, not written off

Decorative Flyntlok icon

Rental, service, and parts consolidate on one customer account

Rental fleet availability dashboard with unit status
Mobile work order with unit history and parts lookup
Field Service

Finish the Job On-Site, Not Back at the Office

Material handling service is measured in response time and first-time fix. Flyntlok puts the whole work order (history, parts, time, billing) on whatever device your technician carries.

Decorative Flyntlok icon

Open, work, and close work orders from any device at the customer site

Decorative Flyntlok icon

Complete service history by serial number, so the tech knows the unit before touching it

Decorative Flyntlok icon

Parts ordered from within the work order with live stock across locations, so fewer second trips

Decorative Flyntlok icon

Time clocked against every job, with travel and wrench time separated

Decorative Flyntlok icon

Findings documented and repairs quoted on site, before the tech leaves

Planned Maintenance

Run Hundreds of PMs Without Dropping an Interval

Planned and full maintenance agreements are the recurring revenue that carries a material handling dealership, and the contract book only earns if every interval fires on time and every visit gets billed.

Decorative Flyntlok icon

Schedule by hour meter, calendar cadence, or both

Decorative Flyntlok icon

Every scheduled visit generates a work order with the unit's full history attached

Decorative Flyntlok icon

Recurring contract billing on your terms: monthly, per-visit, or fixed-fee full maintenance

Decorative Flyntlok icon

Labor and parts post against contract revenue, so you know which agreements earn and which lose

Decorative Flyntlok icon

Every unit in every customer fleet tracked across all their sites

PM schedule view across customer fleets
Volvo brand mark
Bobcat brand mark
John Deere brand mark
AGCO brand mark
Gravity Payments
Paccar brand mark
Hitachi brand mark
Volvo brand mark
QuickBooks
Sage Intacct
USPS
Material handling dealer software

Frequently asked questions

What does Flyntlok include for material handling dealers?

Everything a forklift or lift truck dealership runs on: field service work orders, planned maintenance contract scheduling and billing, parts inventory with the Item Genome intelligence engine, short-term rental, an embedded CRM with customer fleet records, and real-time accounting integration with QuickBooks Online and Sage Intacct. The road tech, the dispatcher, and the controller all work from the same live data.

How does Flyntlok handle planned maintenance contracts?

PMs are scheduled by hour meter, calendar cadence, or both. Each scheduled visit generates a work order carrying the unit's complete history, so the technician arrives knowing the truck. Recurring billing runs automatically on the terms you set, and because labor and parts post against contract revenue in real time, you see which agreements are profitable instead of finding out at year-end.

Can road technicians use Flyntlok at customer sites?

Yes. Flyntlok is cloud-native and runs in any standard browser on a phone, tablet, or laptop. A technician at a customer site opens work orders, reviews unit history by serial number, orders parts with live stock visibility, clocks time, and closes the job on the spot. Nothing to install and nothing to re-enter back at the branch.

Does Flyntlok support short-term rental?

Yes. Rental is built into the platform, not bolted on. Create short-term contracts to cover a customer's downtime, swap replacement units mid-contract without restarting the agreement, and document condition at check-out and return. Rental charges flow to accounting alongside service and parts billing on the same customer account.

Which OEM brands does Flyntlok integrate with?

Flyntlok currently integrates with 10+ equipment manufacturers, including John Deere, Bobcat, Volvo, Hitachi, Develon, AGCO, SANY, and Peterbilt/Paccar, covering electronic parts ordering, pricing updates, and warranty workflows. The integration library is actively expanding. If your dealership carries specific material handling brands, talk to the team about current coverage and the roadmap for your lineup.

How does contract and service billing reach my accounting system?

In real time, per transaction. Every contract invoice, field service billing, rental charge, and parts sale creates the corresponding entry in QuickBooks Online or Sage Intacct the moment it posts. No batch exports and no month-end reconciliation. Sage Intacct serves multi-location dealers who need P&L by branch, brand, or customer.