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The Data You Need Right Now
Survive Busy Season and Win the Year
Jenny Moebius of Flyntlok, Sara Clements-Hey of Bob Clements International and dealer Clifford Dale of State Tractor & Equipment break down the customer and service data dealers should capture now to drive more sales and service revenue.
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Form not loading? Open the webinar in a new tabWhat you will learn
Key takeaways
About this webinar
Busy season is when dealerships make their money, or leave it on the table.
In this practical, no-fluff session, Flyntlok CMO Jenny Moebius is joined by industry expert Sara Clements-Hey of Bob Clements International and dealer owner Clifford Dale of State Tractor & Equipment. They break down the customer and service data your team should capture right now, the questions to ask, and how small improvements in data capture lead to more service work, better follow-up and higher lifetime value.
- The minimum customer data every dealership should capture, and the most common gaps that cost revenue.
- 3 questions every salesperson should ask to unlock upsell, cross-sell and repeat business.
- How service data pays: cause, complaint and correction drive real dollars, from warranty recovery to technician efficiency.
- A simple 3-step plan to fix messy or incomplete data without slowing your team down.
- How to turn data you already have into revenue across sales and service.
Speakers
Who you will hear from
Host
Jenny Moebius
Chief Marketing Officer
Flyntlok
Jenny Moebius is Chief Marketing Officer at Flyntlok and hosts Flyntlok Unlocked, a podcast for equipment dealers. She previously led marketing at Skedda and The Predictive Index, where she launched the talent optimization category.
LinkedIn
Sara Clements-Hey
President
Bob Clements International
Sara Clements-Hey is President of Bob Clements International and has worked with equipment dealers and manufacturers there since 2013. She is a speaker and the author of The Dealership Equation, a book about growing a dealership through people, process and profit.
LinkedIn
Clifford Dale
Owner
State Tractor & Equipment
Clifford Dale owns State Tractor & Equipment in Kansas City, Kansas, a family business since 1994. The company sells Mustang by Manitou and SANY equipment and repairs heavy equipment, trucks and railroad vehicles.
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Inside Flyntlok
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