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FAQs and getting help
Check the FAQs first, then send an issue to a consultant.
Brandon Weaver, then a Flyntlok consultant, shows where to find Flyntlok's documentation, release notes and FAQs by topic, and how to send an issue to the consultant team with the question mark when the FAQs don't answer it.
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What you’ll see
About this video
The third Flyntlok University video. Brandon Weaver, then a consultant at Flyntlok and now its Customer Success Lead, shows where to look when you have a question, like what a sales order or purchase order status means.
Recorded in August 2019, when Flyntlok published release notes every Wednesday. Today releases ship about every two weeks, and step-by-step help lives in the Support Articles and release notes on flyntlok.com. The question mark icon still opens a support ticket from any screen.
- Documentation in the app. Click your name, then Documentation, for release notes, FAQs and videos.
- FAQs by topic. Accounting, admin editors, customers, parts, point of sale and more.
- Still stuck? Click the question mark to send an issue to the consultant team.
Host
LinkedIn
Presenter
Brandon Weaver
Customer Success Lead
Flyntlok
Brandon Weaver is Customer Success Lead at Flyntlok. He first worked at Flyntlok from 2017 to 2020 as a software consultant implementing it at equipment dealerships, and came back in 2026 after project management and sales roles.
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LinkedInShipped since this video
What has shipped since this video
Every update below shipped after this video was recorded. Each one links to its release notes.
Flyntlok ships a release every two weeks. See every release note
Video recap
What the video covers
Inside Flyntlok
Questions
What dealers ask
See it with your own data
Book a walkthroughWhere can I find answers to common Flyntlok questions?
Start with the Support Articles and release notes on flyntlok.com. In this 2019 video, the FAQs sit under your name, then Documentation, sorted by topic like parts and point of sale.
How do I send a question to Flyntlok support?
Click the question mark icon on any Flyntlok screen to open a support ticket, and a consultant replies with an answer.
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