What’s New in Flyntlok

While your technicians are wrenching, your parts team is stocking, and your sales team is chasing deals, we're focused on making those jobs a little easier. This release is all about improving operational efficiency and removing friction from the daily workflows that keep dealerships connected and thriving.

It includes updates across Flyntlok’s major pillars, including Integrations, Sales/CRM, Mobile, Service, Parts, Rental, and Accounting/Finance, each designed to help your team work faster, avoid costly mistakes, eliminate manual processes, and spend less time managing workarounds.

Let’s look at what’s new as we head into Q3!

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⭐ TL;DR - BIG WINS THIS RELEASE

• Aurora Parts orders now import directly into Flyntlok
• CRM Tasks now support customer associations
• Technicians can now complete machine checkout workflows via mobile
• Price File Upload Portal expanded with vendor visibility and 25x larger uploads
• Rental contracts now support map-based coordinate selection
• Out-the-Door Pricing now includes shipping costs and more improvements

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🔌 INTEGRATIONS

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Aurora Parts Marketplace Orders Now Flow Directly Into Flyntlok

By Yasmine C.

What’s New!

Flyntlok now integrates directly with the Aurora Parts marketplace, automatically importing sales orders into Flyntlok at regular intervals. Parts and accounting teams can now manage order fulfillment, parts processing, and final invoicing from a single system, eliminating the need for manual order transfers. 

Why It Matters:

Dealerships selling through the Aurora Parts marketplace previously had to manage customer orders across two separate systems. This required teams to manually transfer sales orders from Aurora Parts into their dealer management system, slowing down parts processing and invoicing while introducing workflow inefficiencies and increasing the risk of data entry errors. 

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The new streamlined workflow helps dealerships take full advantage of the Aurora Parts marketplace while improving operational efficiency, such as:

• Eliminating manual order entry
• Reducing errors
• Processing marketplace orders faster
• Managing fulfillment and invoicing from one system

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💰 SALES & CRM

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CRM Tasks Now Support Enhanced Customer Linking

By Yasmine C. and Ula L.

What’s New!

We added a customer lookup field to the CRM Task form, allowing users to associate, update, or remove the customer linked to a task at any time. The selected customer is now displayed in both the task list and task details views, with a direct link that opens the customer's dashboard in a new tab.

Why It Matters:

Sales representatives use CRM Tasks to track daily outreach and follow-up activities. While tasks created from a customer dashboard were automatically associated with that customer, users could not manually add, change, or remove a customer association after the task was created. This made it difficult to maintain accurate customer context for tasks created elsewhere in the CRM.

Now sales reps can:

• Keep customer context attached to follow-up activities
• Improve sales team organization
• Navigate directly from tasks to customer records

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📱 MOBILE

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Full Work Order Checkout Now Available on Mobile

By Will P. [#83731]

What’s New!

We've added a new "Check Out" button to Mobile Work Orders. This allows technicians using the mobile experience to complete the same checkout workflow available on desktop, including any status automations configured to run when a machine is checked out.

Why It Matters:

Service departments rely on accurate work order statuses to keep jobs moving through the shop. While the desktop work order view allowed users to check out a machine and automatically update the work order to a Completed status, this action was not available from the mobile work order view. This created extra steps for teams that were having to go back and forth to desktops or laptops to complete the check out step.

Now technicians experience:

• Faster field operations
• Reduced administrative work
• Improved technician productivity

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🚜 SERVICE

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Keep Machine Hours and Miles Accurate Across Service Records

By Will P. [#83728]

What’s new!

We added a checkbox below the Hours/Miles field in the Edit Machine form on the Work Order Dashboard. The checkbox is unchecked by default. When selected, updates made to the machine hours or miles on the work order will also update the machine record, keeping the machine dashboard and mobile view in sync when the user intentionally chooses to push the change.

Why It Matters:

Users could enter or edit machine hours and miles from the desktop work order view, but those changes did not update the machine record, mobile work order view, or machine dashboard. This behavior helped prevent users from unintentionally overwriting a more recent machine value, but it also made it difficult to intentionally push updated hours or miles back to the machine.

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Users can now choose whether updates made on a work order should also update the machine's record to:

• Maintain accurate service history
• Keep machine dashboards and mobile views synchronized
• Prevent accidental overwrites while still allowing intentional updates

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🎁 BONUS CONTENT: GROWING SERVICE REVENUE

ICYMI: See our Service Module in action with Flyntlok Sr. Pre-Sales Consultant Alex Clementi, and learn more about the tools that find, retain, and keep customers coming back in the shop. Listen wherever you get your podcasts or here: https://www.flyntlok.com/events-webinars/flyntlok-unlocked-ep-3-growing-service-revenue.  

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📦 PARTS

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More Visibility Into Vendor Price Files

By Alex E.

What’s new!

The Price File Upload Portal is now enabled for all admin users, and can be accessed by opening the wrench dropdown and finding the Price File Upload Button located under Items. We have added a new tab in the Upload Portal called “Vendor View,” which provides a convenient place to quickly see how fresh the pricing is for each of your vendors; and we also raised the max file size for uploaded Price Files from 10 MB to 250 MB.

Why It Matters:

Based on user feedback on the Price File Upload process, we implemented several changes to improve the experience and accommodate workflows, with the primary goal of adding more insight into the status of your inventory’s pricing. Additionally, we wanted to be able to handle Price Files of a much larger size to streamline the process even further to:

• Quickly identify outdated pricing
• Improve pricing accuracy
• Gain visibility into upload progress and status

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🎁 BONUS CONTENT: SMART STOCKING

ICYMI: See “Smart Stocking” in action with Flyntlok Sr. Implementation Consultant Dean Frederick, and watch how smarter inventory decisions can have downstream impact on profitability. Listen wherever you get your podcasts or here: https://www.flyntlok.com/events-webinars/flyntlok-unlocked-ep-2-smart-stocking. 

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🚚 RENTAL

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Select Jobsite Coordinates Directly From Google Maps

By Brenden B.

What’s New!

We’ve added another option to select coordinates within the Address dialog where the user can find the desired location and click it to quickly select and apply those coordinates.

Why It Matters:

Finding coordinates to submit manually when they are not readily available can be a confusing and time consuming task. Now users can:

• Reduce manual entry
• Improve location accuracy
• Speed up contract setup

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📊 ACCOUNTING & FINANCE

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More Accurate Out-the-Door Pricing

By Brenden B. [#89260]

What’s New!

Shipping has been incorporated into the Out-the-Door Pricing calculation. Additionally, further improvements have been made to force mathematically challenging price distributions to meet the target Out-the-Door price. This automatically generates a discount line labeled “Courtesy Price Adjustment” that addresses the discrepancy from the target price.

Why It Matters:

The first iteration of Out-the-Door-Pricing did not include shipping calculations and could deviate from the desired price in certain cases. Now users can:

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• Create more accurate customer quotes
• Reduce manual pricing adjustments
• Increase confidence in deal profitability

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🔧 FEEDBACK & FIXES

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Items Merged into Themselves

By Calvin M. [#85887]

• Feedback: Managers reported issues with quantity on hand values after merging an item into itself. This is not a supported action and should have been prevented.
• Fix: Attempting to merge an item into itself will cause an error explaining why the merge cannot be completed.

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Model consolidation

By Calvin M. [#85201]

• Feedback: Managers noticed issues where their invoice print outs were not consolidating models properly when they had applied discounts on certain machine lines, even though the sale price was the same as other machines.
• Fix: Fixed.

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Rental Contract Data View Status Highlight Priority

By Michael S. [#89143]

• Feedback: Customer reported that the “Called Off” status on the Rental Contract data view was not highlighted properly when also “Overdue.”
• Fix: “Called Off” status is now given priority above other statuses in some circumstances, notably when “Overdue.” These rows in the data view will now properly highlight with the correct orange color.

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Added the Ability to Turn Off Shopify Fulfillment Notifications

By Dean F. [#84361]

• Feedback: Customers that fulfill Orders through Flyntlok and have a custom Fulfillment solution do not want Shopify fulfillment notifications to be sent to Customers.
• Fix: Added the ability to toggle off Shopify notifications on fulfillment.

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Fixed Decoding of Item Barcodes for Item Dashboard URLs

By Michael S. [#88933]

• Feedback: Item part QR codes were decoding to the item dashboard URL instead of the correct item ID. 
• Fix: When a QR code is decoded for lookup, we now parse the item ID from the Item Dashboard URL so that the correct item is returned.

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Fixed Cases when Updated Leads Failed to Send Notifications

By Michael S. [#88861]

• Feedback: Some Leads updates were not receiving notifications to assigned lead
• Fix: Fixed missing cases in the Leads update processes that did not send notifications

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Purchase Order PDF Showing Incorrect “Generated By” Time

By Bomby K. [#88299]

• Feedback: Purchasers noted that when printing a parts purchase order PDF, the "Generated By" timestamp in the footer was displaying the wrong hour.
• Fix: Fixed timestamp to use the location's time zone.

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Work Order Fees Not Calculating for Warranty Work Orders

By Bomby K. [#87416]

• Feedback: Service managers reported that in Work Orders containing warranty jobs, the fees were not being calculated into the total price.
• Fix: Fixed. This bug was only visual and impacted the Work Order's "info" tab view. The totals on the Work Order's estimates and invoices were correctly calculating fees.

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“Check Out” Button Reappearing on Work Order Status Change

By Bomby K. [#87436]

• Feedback: Service managers mentioned that sometimes, when marking a Work Order as Complete then changing its status, the "Check Out" button would reappear.
• Fix: Fixed a bug that caused the checked out time to be cleared when changing a work order status from one Completed status to another status of the same type.

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STIHL Registration Showing “Unknown Error” Instead of Actual Error Message

By Nick V. [#88637]

• Feedback: Parts team members reported receiving an "Unknown Error" when attempting to submit STIHL product registrations, with no indication of what went wrong.
• Fix: Corrected the registration form to display the actual error message returned by STIHL (e.g., "serial number not found") instead of a generic "Unknown Error."

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Inventory Sprint Bin Creation Clearing Selected Bins

By Nick V. [#85385]

• Feedback: Parts managers reported that when creating a new bin location during inventory sprint planning, all previously selected bins were cleared from the plan. Additionally, newly created bins disappeared once the sprint was started.
• Fix: Fixed two issues: (1) creating a bin during sprint planning now auto-saves your current selections so they are not lost, and (2) newly created empty bins now properly persist when the sprint is started.

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No Notification When Rental ECR Work Order Is Auto-Generated

By Nick V. [#88849]

• Feedback: Service managers reported not receiving a notification when a Work Order was automatically created upon checking in a Rental Contract (Equipment Condition Report).
• Fix: Fixed. Auto-generated ECR Work Orders now properly trigger notifications, including to the user who initiated the check-in.

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Losses Not Appearing in Win/Loss Report

By Alex E. [#84665]

• Feedback: Some Losses submitted via the Loss Report Form were not being displayed in the Win/Loss Report.
• Fix: Fixed a character limit mismatch. Updated character limit to match the max length of the Reason Code.

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Invoice Total Not Centered

By Bobby S.

• Feedback: The total at the top of large value Invoices was being displayed off-center.
• Fix: The total is now centered.

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