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- Go to the sales order that you wish to make the return from.
- Note: The sales order must be in delivered status!
- Open the Payment tab on the sales order.
- Click Return. This will generate a new return sales order with all the items in negative quantities that they were purchased in.
- You can hit the black 'X' on the item's line if it is not being returned, and set the parts that the customer is returning to a negative amount.
- Click the Payment tab and chose how to return the customer's money.
- After adding the payment, click the order button to finish this return.
- Once the order button is clicked, the parts will be added back into your inventory!
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