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Latest Release Notes

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Rental

New Feature

Machine Reservation Availability Timeline

We have added a timeline view of your rental machine reservations. This will provide a visual aid in finding availability for a machine or class of machines.

Item Purchasing

New Feature

Add Item to existing Purchase Order

You can now add items to a PO that is in NEW status.

 

 

Change Location

You will now also be able to change the location of an existing Purchase Order. Head to Actions -> Edit  on the purchase order. From there, you will see a location selector under the status of the purchase order.

 

Machines

Enhancement

Balance Sheet

We have added a liabilities section to the machine balance sheet on the machine dashboard. Flooring, interest, and curtailments entered into the Flyntlok journal entries system will display here.

 Engine Serial Number Search

You can now search for machines using the engine serial number.

Machine Voucher

Enhancement

Auto Allocate Fee/Credit

When adding a new fee/credit line to a machine receiving voucher, Flyntlok will default the line’s allocation to the cost-relative strategy across all the voucher’s machines. You will not need to click the allocate button unless you wish to edit the allocations.

Point Of Sale

Enhancements

Trade-In Payoff

We have updated the Trade-In Payoffs feature with new fields for a user to enter a payoff amount. We have 4 new fields:

  1. Trade-In Value (total value of machine)
  2. Payoff Amount (the amount the business must pay off on behalf of the customers)
  3. Pay To (Free form field to describe who you are paying off)
  4. Over Allowance (used to adjust the cost basis of the machine)

Inventory

Enhancement

Metric Overrides

We have updated the “Location and Quantity on Hand” table in item dashboard. Now you will see a new “Metric” column to the right of “To Target”. You will still be able to hover over the value to see the type and expiration date.

 

Item Vouchers

New Feature

Date Closed

We have added added a new column to the voucher for Closed Date. Flyntlok currently tracks “invoiced date” and “received date” on vouchers.

 

Last Release Notes

October 26th, 2022 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Click Reduction Contest!

We have received a record number of click reduction entries this sprint. Thank you for all of your feedback. We are still working through all of the ideas and will be announcing the winners two weeks from today.

 

Work Order

New Features

Mobile - Add Job

Jobs can be added from Flyntlok Mobile. To add a job, go to a work order and click Add Job. Fill out the form.

Mobile - Pickup & Delivery Notes

If a work order has a pick up or a delivery specified, the work order will show that information in the header.

Mobile - Change Status on Clock-Out

When clocking out of a work order, you will have the option to update the status.

Enhancements

Engine Model Information

Engine Model information has been added to the machine section of the Info Tab.

 

Parts Management

New Features

Copy Inventory Sprints

Old Sprints can be copied and used as a template. To copy a sprint click Actions -> Copy Sprint.

Enhancements

Purchase Order Information

Item Number 2 and Item Number Manufacturer have been added to the stock order page to help make ordering easier.

You can always choose to hide or view columns using the column chooser:

 

Rental

Enhancements

Bulk Call off

Rental lines can be called off in bulk just like the bulk check in option by clicking  Actions -> Call Off.

Consumable Information

If a consumable is included on the final bill of a rental, we will include the the amount that was checked out and the amount that was checked in.

 

Flyntlok

New Features

User Position

You probably noticed a that we asked for your role when you logged in this morning. This information will be used to customize your Flyntlok experience and provide context when submitting a support ticket.

 

Other System Enhancements

Work Order Machine Searching

Information has been added to the work order machine results. You can view the machine id, customer unit number, make, model, serial, status, and owner.

System Machine Searching

If you are searching for a sold machine using the M, search, we will include the date sold in the search results.

 

Last Release Notes

September 14st, 2022 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

Point of Sale Administration

The Point of Sale Administration tab allows administrators and assigned managers to easily edit POS settings. These settings options include setting Invoice Sources, Shipping Methods, Delivery Types, Tax Types, Discount Reasons, Discount Structures, and more. To access the POS Administration tab, go to the Wrench in the top right -> Point of Sale -> select the necessary tab option.

Point of Sale Administration

Invoices Sources

Invoice Sources are the origins of your Sale Order such as Walk-in, Phone, Service, and Purchase Order. You can Edit Invoice Sources by: 

  1. Clicking the top right Wrench -> Point of Sale -> Invoice Sources
  2. Once on the Edit Invoice Sources, click Edit, which is far right of the Invoice Source Line
  3. Invoice Sources can be added by clicking the + Icon in the top right, and then typing the Invoice Source in the text box before clicking Save

Edit Invoice Sources

Shipping Methods

Shipping Methods include all freight types or other ways ordered items get to customers. Examples of Shipping Methods include UPS, FedEx, ground freight, air freight, Stock, and Will Call. Important columns in the Shipping Methods table includes short and long name, Shipping percentages, Min. and Max., Shipping Clerk, Ship-out, and Ship-in. Any disclaimers can be accessed by clicking the three dots in the far right. To edit Shipping Methods,

  1. Click Edit, which is far right of the Invoice Source Line
  2. Insert the appropriate Short Name and Long Name, Fees, and other information before clicking Save
  3. Shipping Methods can be added by clicking the [picture of icon] in the top right, and then inserting all appropriate information before clicking Save

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Delivery Types

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Tax Types

Tax Types are the different kinds of taxes applied to certain transactions. These types may include State Sales Tax, County, Local, or other. To change these Tax Types:

  1. Click the Edit, New, or Delete in the far left Column
  2. Enter the appropriate Tax Type name, Description, Rate, Cap and other information
  3. If the Default is turned to Yes, than these Tax Types will autopopulate for all Sale Orders created for the locations listed for that tax type
    • Does not apply to customers who are categorized as Tax Exempted
    • Exemption status will display next to the Edit Tax Rules when the two-pan tax icon [picture of icon] is clicked on the POS for Tax Exempted customers

Edit Tax Types

Discount Reasons

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Discount Structures

Discount Structures are automatic customer discounts and allow for default discounts to be set on a per customer basis. Users can Edit, Add, or Delete discount structures from this page by clicking the appropriate button. Once Edit or Add is clicked, a pop-up page will prompt ID, Name, Alias, Description and other structure information. Click Save and the changes will be updated on the table.

To assign a discount to a customer, enter the discount on the Discounts text box when editing the Customer dashboard. [See here(Hyperlink to other article)] for more information.

Edit Discount Structures

New Customer Reasons

Discount Reasons are the reasons behind the creation of a customer. Whether the customer is a walk-in rental, walk-in parts, or called the store, the Discount Reasons are edited here. Once Edit or Add is clicked, a text box will prompt the Reason, and then click Save to record the Reason to the customer dashboard. But I couldn’t find it in the dashboard??

Customer Reasons

Edit Salesperson Relationship Types

Customer-Salesperson Relationship Types are the different relationships that the customer has with the dealership. You can edit these relationships by clicking the + icon, as well as the Edit and Delete buttons.

Invoice Payment Types

Invoice Payment Types are the different types of payments which customers and users can choose during check out. These not only, but do include Debit, Credit, Check, Cash, Account etc…  These can be edited are added to by clicking the Edit, Delete or + buttons. To include Invoice Payment Types in the Other tab when adding Payment to a Sales Order, edit the Payment Types and click the Other check box. To see if the Invoice Payment Type is an Item Reference, Groups Transactions, or is Auto Approved, click the three dots in the far right. 

Edit Invoice Payment Types

Activity Tab

The Activity tab, which opens when the hotkey A is pressed on the Point Of Sale, gives users access to Notes, SMS, and Audit Logs.

Activity Tab

Creating Notes

Once in the Activity tab, use the text box provided to write notes and then click Add Note to create. Notes appear in the space below with the most recent first. Notes are editable by clicking the pencil right of each note. 

Create Notes

How to create SMS

To create an SMS, click the SMS tab at the top of the Activity tab, and use the tab down menu to select the desired contact. To create a new contact, click Add New Contact and enter the name, as well as their phone number, along with any message before clicking Send SMS.

SMS from Activity Tab

How to access Audit Logs

To access, click the Audit Logs button at the top of the Activity tab. The logs page for the invoice will populate in a new page and will include the users, messages and timestamps of all actions made in the sale order. Users include the Flyntlok System as well as each person altering the sales order. Messages will include created, changes, processes, calculations, invoice information, quantities, and more. These log entries are ordered most recent timestamp to latest.    

Audit Logs

Adding Items to a Sales Order

The Item Search Bar, which appears on the top left side of the Point Of Sale, can be used to quickly search, view basic item information, and add items to Sales Orders. New items can be quickly created from the POS, also, Files containing Part Lookup numbers and their coinciding quantities can be imported to add items in mass to a Sale Order. Another Search Bar feature allows users to add part items by scanning their UPC codes.

How to add items to a Sale Order

Adding items to a Sales Order is a necessary step to complete an SO for a customer. Users can add items by:

  1. Looking up the item in the Item Searcher
    •  Items can be looked up by their Item Number, Item Number 2, MFR Item Number, Description, Comments  
    • Items that have been superseded will show up red with an option to view the Alternates
  2. Once you have highlighted the Item that you wish to sell, Tab or Enter (based on your user settings) will move you to the Quantity Field

How to quickly create a new item from the Point-of-Sale

If the item does not exist but needs to be added to a Sales Order, the user can create a new item by:

  1. Clicking the Add a new item button, displayed by a + icon  
  2. Fill out the required fields with the correct item information on the Quick Create Item pop-up menu

 

How to import a sales order from a file

Creating a Sales Order from a file can be handy when you have any Excel or CSV file with Part Numbers and their quantities. Follow the next steps to import items from a file.

  1. Click the Import items from file button located right of the Parts Searcher
  2. Choose the correct file in a table format to upload
    • This table should consist of a column with the desired part numbers as well as a column with correlating quantities
    • User may have to check the prompted box if the imported file contains a first-row header
  3. After clicking next, correctly assign columns from the imported file and click next again
  4. View the selected items that were pulled from the imported file
    • This step may require unselecting unwanted items, or resolving items with duplicate Item Numbers that match across different vendors
  5. Click next to go to this final stage and verify item quantities and quantities on hand
  6. Click Add and listed items will propagate into the item lines of the POS

 

 

 

How to add part items to a Sale Order by scanning the item

Adding items efficiently may require adding items by scanning items’ UPC. Users can scan items into SOs by:

  1.  Clicking the Scan items button located left of the Item Search Bar
    1. This is also a hotkey (Alt+B)
    2. Some scanners can be programmed to run the hotkey as you scan
  2. Scan each item’s UPC
    • Note that scanning an item twice will increase the quantity within its already preexisting item line and not create a new line
  3. Confirm correct items and item quantities were added into the SO after scanning

 

Point Of Sale Overview

The Point Of Sale (POS) allows a user-friendly way to create Sales Orders (SO), quotes, and other internal documents. It offers a large range of customizable features that expedite and improve customer experience. These features include texting customers when parts arrive, sending out customer experience surveys, emailing customer invoices, and more.

Getting to the POS

Users can access the POS from the Quick Searcher by searching for a Sale Order. You can also click the Sales Order number wherever found in Flyntlok.

 

Getting to the POS

Creating a Sales Order

The most common way a user can create a Sales Order is by clicking the Shopping Cart icon located in the Top Menu Bar.

Creating a Sales Order

The other ways users can create a Sales Order:

New Sales Order

New Sales Order from Customer Dashboard

New Sales Order from Item Dashboard

    New Sales Order from Machine Dashboard

POS Layout

Once arrived, a dashboard appears which includes blue tabs labeled:

Customer

The blue Customer tab is the initial tab opened when creating a new Sales Order. This tab prompts users to fill in Customer, Contact, Machine, and other general information. Head to the Customer article for further information.

Shipping

The Shipping tab includes the ability to create, edit, and view customer Shipping Addresses, and designate inbound and outbound Shipping Methods. Head to the Shipping tab article for further information.

Details

The Details tab includes Customer Purchase Order, public and private message fields, and other actions and settings. Head to the Details article for further information.  

Payment or Actions

The Payment tab give you options to take Payment, Quote, Copy and more. Head to the Payment or Actions article for further information.

Activity

The Activity tab includes a Note Section, SMS options, and a link to the Sales Order Audit Logs. Head to the Activity article for further information

Item Search Bar

Clicking below the prompted Customer tab into the center of the POS or clicking above the Shipping, Detail, or Payment tabs, will reveal the Item Search Bar, Item Line Details, and other Sales Order Features. Go to the Item Search Bar article for further information on the following Look-up functions.

For further information on looking-up and entering Items in the Point of Sale, go to the Item Search Bar article.

 

Search Bar

 

Actions

In the homepage of your POS, users can access all necessary Sales Order Actions. Many of these features are displayed by relatable icons in the top right corner of the POS and include: 

For further information on Point-of-Sale Actions, go to the Actions Articles.

Line Items

By searching or scanning, items are added to the Sales Order. In each item line, users can:

Above the Shipping tab, users may view the status, the Sales Order number, view Downstream Operations, as well as choose to Delete or Order. Also, above the Activity tab, badges describe additional context of the Sale Order and Customer. For further information on Line Items, go to the Line Items article.

Line Items

Hotkeys

For further information on POS Hotkeys, go to the Hotkeys article.

Point of Sale Administration

Settings for the Point of Sale can be found underneath Editors (Wrench) -> Point of Sale. These settings allow users to adjust:

For further information on Point-of-Sale Administration, go to the Point-of-Sale Administration article.

Point of Sale Administration

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Rental

In the past, the rental system has relied on the user to keep the billing and calendar dates in line. We are working to make the system smarter. Any of the durations that we calculate will be auto-filled. You will always be able to edit them if you find yourself in a special situation. In order to auto-fill recommendations, additional setup is required.

Setup

To add the additional information needed by the rental system. Go to the Flyntlok Settings page and click Go to new Rental Settings.

From here, click on the Durations Tab. You should see something that looks like this!

Calendar Days Per Week

The number of days that are in a week. This will usually be set to 5 or 7

Calendar Days Per Month

The number of calendar days are in a 1 month billing cycle. This is usually set to 28.

Minimum Calendar Days For Week

The number of days that can be billed before you stop billing days and instead bill for a week. This is usually set to 4.

Minimum Calendar Days For Month

The number of days / weeks that can be billed before you stop billing days and weeks and instead bill for a month. This is usually set to 22.

Minimum Hours For Day

The number of hours that can be billed before you stop billing hours and instead bill for a day. This is usually set to 4.

Respect Check-in / Check-out Times

This will allow customers to return machines prior to the early check-in time without getting billed. Customers will also be able to check-out machines after the late check-out time without being billed.

Respect Grace Period

Setting this to yes will not bill for days your business was closed immediately prior to the check-in date.

The Check-in times, Check-out times, and the Grace Periods can all be set on the Store Hours Tab.

Enhancements

Date Selector

The new Date Selector makes the Billable Duration and Calendar Dates more clear. As always, you can change the Billable Duration without changing the Calendar Dates.

The date select will also accept free text.

Interim Billing Cycle

The EST. Billable Durations field has been replaced with an Interim Billing Cycle field. Use this field to define the length of your billing cycles. Submit a support ticket to edit the default value(28 calendar days).

Location Select

The location of the rental contract can be changed on the new rental page.

 

Mobile

New Features

Part Dashboard

We have added a part dashboard to the mobile view! You can view the following information:

Enhancements

Machine Dashboard

To help mobile salespeople, we have added a price calculator to the mobile machine dashboard.

Item Management

Enhancements

EAN and UPC Fields

We have added EAN and UPC fields to the item edit screen.

Point of Sale

Enhancements

Scan Mode

We have added a Scan Mode to the point of sale. This will work like a check-out system at a grocery store. Scan items and they will be added to the sales order. If two of the same item are scanned, the quantity will be increased on the original line. We are looking for exact matches between the barcode and the item number, EAN, or UPC fields.

To enter scan mode, click the scanner or with hot key: ALT + B.

Then Scan your items:

QuickBooks Integration

Enhancements

Customer Add

You can create a QuickBooks Customer in Flyntlok from the customer edit screen!

Vendor Add

You can create a QuickBooks Vendor in Flyntlok from the vendor edit screen!

Last Release Notes

July 20th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Point of Sale

New Feature

Apply Payment & Process(Click Reduction Contest Implementation)

You can add payment and click the order button at the same time. The Apply Payment button has a small triangle next to it. If you click the triangle, you will have the option to Apply Payment & Process. We will remember your selection for next time, so you will not need to click the triangle!

Machine Purchase Orders

New Feature

Model Switching

Models can be swapped out using the new machine purchase order vouchers. If a machine is incorrect, create a receiving voucher for the machine. From the detail view, click the Change Model button.

Using the search box, find the model that you would like to receive instead.

Then receive the machine as normal!

Fee-Only Receiving Vouchers

Vouchers can be used to book fees to a machine. If you would like to book fees, but not receive the machine, create a Fee Only Voucher. Fee only vouchers are just like receiving vouchers, but will limited functionality. You will not be able to receive machines or edit machine costing information from a Fee Only voucher.

QuickBooks Error

If there is a QuickBooks error while trying to post a machine PO voucher, we will add the voucher to the failed list so that it can be fixed.  If you click the link for the failed vouchers, it will include a column with resolution steps. We plan to do this with more postings in the future!

Rental

Enhancements

Rent Schedule Template Creation

Rental Schedule templates can be added while you input pricing on a rental contract.

Address Selector

We have added a new address selector that should reduce entering addresses multiple times. You can choose from the customer's profile address, any of their shipping addresses, or search through your company address book.

Inventory Management

Enhancements

Vendor Markup Edits Item Pricing

If a vendor's markup is edited, all parts under that vendor will be updated to respect the new markup. Be Careful - this updates all of your item prices!

Item Auto-Calc Markup

Adjusting the cost or MSRP on an item will automatically adjust the list price. This was previously working based on the vendor's default markup and now will factor in your pricing matrix.

Mobile

Enhancements

Work Order Field Editing

Click on the job fields to edit!

Work Order Check-in

Check-in work orders using your phone!

Work Order Statues Changing

Change the status of a work order!

Work Order Time Remaining

See the time remaining on each job!

Image Uploading

Upload images to work orders using the upload button!

Last Release Notes

June 22nd, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

 

Purchasing

New Features

Machine Purchase Order Searching

We have added model information to the machine selection page.

Machine Options

Machine Purchase Order Vouchers now include machine options data. The cost and the list price of the model option will be added into the cost and list price of the machine.

Bill Creation

Machine Purchase Order Vouchers support posting each machine on a separate bill in QuickBooks.

 

Rental

Enhancements

Line Level Pricing Information

We have added more information to each line on a rental contract. Billable Duration is still the amount of time the machine will be rented. Est. Billable is the amount of income the line item is expected to earn. Billed, is the amount of income the line has generated so far.

Contract Location

We have added a way to switch the location of a rental contract during creation. After you have selected the machines that are going out on rent. The next page, will have a location selector at the bottom of the form.

 

Work Order

Enhancements

Pickup and Delivery Address's

We have added a "Same As" feature to the pickup and delivery inputs on the work order creation page. If you add a pickup address, then check the delivery box, we will use the same address that you put into the pickup field unless you change it.

Labor Type Auto-fill

When you add labor to a job, we will autofill the labor type that is on the job.

 

Login

New Features

SMS Verification

Along with receiving MFA Codes in your email, you can receive them on your phone. To set this up, go to Login & Security section on your Preferences page.

Then add/change your phone number.

 

CRM Hub

Enhancements

Conversations Filtering

We have added a way to search and filter your conversations!

 

Point of Sale

New Features

Customer Terms

If you have an account customer with terms, please set their terms on their customer profile in QuickBooks! Once you reload your customers in Flyntlok, customers' terms and due date will appear on their invoices.

 

Last Release Notes

May 24th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Purchasing

New Features

Machine Purchase Order Vouchers(Beta)

We are introducing Machine PO Vouchers! This update will make it faster to receive large quantities of machines and give you more control over machine data.

First, create a Machine Purchase Order. This process has not changed. Once a PO has been created and the machines have arrived, you are ready to begin the receiving process. Click the dropdown, then Create Receiving Voucher.

The first screen is where you will decide which machines need to be received. Select the lines that need to be received, then click Add to Voucher.

You will be brought to the Machine Voucher Page.

The main sections of this page is the grid. You are able to edit information in the grid cells. In this case, lets add serial numbers to the machines.

Date fields will accept dates that follow any standard format. You can also click and drag the small box to auto-fill additional columns.

The accounting department will love this page because fees are much easier to handle.  Add a fee with the correct amount. Then choose to either capitalize the fee to the machines or book the fee to an account. In this case, we will select Capitalize to Machines. Then click Allocate to choose the allocation method.

In the example below, we would like to evenly distribute the $750 freight charge. To accomplish this, select Equal Distribution from the drop-down, and pick all three machines. Each machine will receive a $250 capitalized expense.

 

The other fee strategies that are available are Cost-Relative and Manual.

To save the voucher so that you can edit it later, click the Green Save Button. To que the voucher up to go to QuickBooks, click the Complete Voucher button.

If you find a mistake, you can always reverse the voucher by clicking Actions then Reverse.

If you would like to participate in the beta release of this new feature please submit a support ticket. We are putting together a migration schedule for companies using the old system. Once out of beta, we will reach out to schedule your migration.

Login

New Features

Multi Factor Authentication(MFA)

You may have noticed our new login page. This change was for more than just a new look. We now support Multi Factor Authentication(MFA) to help meet cyber insurance requirements. If you would like to enable MFA, please submit a support ticket.

If MFA is turned on, you will need to receive a login code. You can receive this code over email. SMS will be available in the coming weeks.

We will send you the code to input on the next page.

Work Orders

Enhancements

Accepted vs Rejected Jobs

You can see if a job was rejected or accepted on the work order PDF.

CRM Hub

Enhancements

Conversations Section

If you click on a phone number, the conversations tab will show you the ongoing conversation with the customer.

Lead Navigation

When you click on a lead it will open in a new tab. We found this makes it much easier to navigate the page.

Point of Sale

Item Price Updating

If the pricing changes for an item that is already on a sales order, we will display the gold icon below. Click the icon if you wish to update the pricing information to what is currently set on the item. This will update both list and cost.

If you have multiple lines that need to be updated, click the icon in the button bar at the top.

Last Release Notes

May 11th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!