Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Point Of Sale

Invoice Customer Panel

We have restructured the customer panel to make it more space-conscious and moved the contact selector next to the customer selector.  Previously, the contact was selected in the details panel at the bottom of the page.

You can now designate the type of invoice and use that for reporting.

The type and location can also be encoded into the ID.  If you wish to enable this feature, please submit a support ticket.

Activity/SMS Panel

We have made it easier to add/edit notes and send SMS's from the point of sale by adding an activity panel on the lower right of the page.

 

When a customer responds, you will get a notification in the lower right of Flyntlok, and on your dashboard.

You can reply from the notification, customer dashboard, or right in the activity panel on the invoice.

Returning Dirty Cores

Previously when creating a return for a sale that includes cores, we were not populating the return sales order with the dirty core.  We updated that so you no longer have to add that manually when the customer returns with the dirty core.

Machine Owner / Bill To

We have updated the sales order PDF to reflect the machine owner if it is different than the bill-to.

Work Order

SMS Templates

You can now customize your own templates for SMS's sent from the work order system!  To configure your templates, please submit a ticket and a consultant will work with you to get them setup.

Activity/SMS Panel - Unread Activity

We have added an unread activity indicator on the activity panel. Once you open the panel, the notes will be flagged as reviewed and the indicator will be removed.

Estimates - Icons

We have added icons to the estimate section to indicate when an estimate has been emailed to your customer, and when they respond.  Look for more updates to this feature in the coming releases!

Rental

Activity/SMS Panel - Unread Activity

We have added an unread activity indicator on the activity panel.  Once you open the panel, the notes will be flagged as reviewed and the indicator will be removed.

Auto-Generated Work Orders for Rental Actions

Based on your company's settings, we will automatically create a work order at the first rental, and every subsequent check-in of a rental.  We updated this functionality to create these work orders as segmented.  In the coming release, you should be able to designate one or more job templates to be added to this style of work order.

Purchasing

Bulk Printing Labels

We moved the bulk printing of labels from the PO to the voucher.  This lets you print off a barcode label for each item you are receiving.

Accounting

Customer Accounting Settings

Previously we were updating the Accounting Email and Auto-Send setting on the customer when you re-loaded them. That caused confusion when QuickBooks Online had different data than what was set in Flyntlok. We will no longer automatically update those fields.

 


 

Last Release Notes

November 17th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Work Order Updates

Work Order Machine Assignment

In the past, only one machine was allowed per work order. This worked great until a customer dropped off a chain saw, pole saw, and weed wacker. Now you can add multiple machines to a work order. To do this, click "Multiple" on the work order creation screen. Then add machines to each job.

 

Then, you will be able to add a machine to each individual job.

Clocked in list

Click the Info Tab to see a list of people that are clocked into a work order.

 

Technician Notes

The customer will not see any notes that are added in the "Notes" section.  However, after the notes have been reviewed, you can add them to the correction section by clicking the "Add to Corrections" button.

Work Order Sections Stay Closed

When you minimize a section on the info tab of the work order page, it will remain closed until you open it again.

Parts Transfers

Parts invoices can be transferred between jobs. The jobs can even be on different work orders. Click the transfer button on the management tab to preform transfers.

Work Order Permissions

Certain work order actions only need to be available to select users.  Below is a list of actions that can be limited. The limits can be set on the Authorized Users tab by your company Flyntlok administrator.

Add Job

Change Status

Revert To Estimate

Delete Job Note

Edit Labor Line

Edit General Fields

Create WO From Estimate

Add Files to Jobs


Check In

Delete Job

Edit Job Billing Style

Edit Job Labor Type

Edit Machine Fields

Send Customer SMS

Add Forms to Jobs

Check Out

Remove File From Job

Edit Job Category

Change Job Machine

Mark Job Complete

Start Paccar Warranty Claim

Add Labor Lines to Jobs

Clock Into Job

Remove Form From Job

Edit Cause

Edit Job Name

Mark Job Incomplete

Transfer Job Between WO's

Add Parts Invoices to Jobs

Clock Out Of Job

Delete Labor Lines

Edit Complaint

Change Job Technicians

Create Partial Invoice

Update Customer & Contacts

Add Recommended Jobs

Create Template From Job

Delete Text Expansion

Edit Correction

Edit Job Type

Post Comment

Delete File From WO

Cancel Work Order

Create Text Expansion

Add Job Note

Edit Job Estimate

Edit Customer Fields

Reorder Jobs

Delete Form From WO

Setting Permission Access

New Rental System Updates

If you are interested in upgrading to the new rental system, please reach out to consulting@flyntlok.com.

Rental Contract E-Signing

From a rental contract, select "Request Signature" from the actions dropdown.

Then input the customers' email on the pop-up.

The customer will receive an email prompting them to e-sign the contract.

Then, the customer can sign the contract.

 

Rental Kits

Beta users can configure Kits from the Models page. To create a Kit from scratch, first, create a Model. Then edit the model and scroll down to the recommended items section.

 

Remember, only items that are marked rentable will show in the searcher.

Delivery And Pickup Information

If you leave the box blank, the rental delivery fee will show TBD instead of $0.  This allows you to bill the customer after the delivery has occurred.  In this case, we recommend having your rates listed in the terms of the contract.

Associated Salespeople

You can now associate more than one salesperson to a Customer. This can be helpful if a customer has a salesperson and a PSSR.

Flyntlok Surveys

You can now see the last time a customer was surveyed on the customer's dashboard.

Vendor Searching

We have updated vendor searching from the search bar. It should be faster and show better results than before!

 

Last Release Notes

August 11th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

BETA Work Order Updates

By request, we have been moving users over to the new work order system. Thank you for all the great feedback! Please submit a ticket if you would like to start using the new system.

Recommended Jobs for John Deere and Hitachi

After creating a work order for a John Deere or Hitachi machine, we will look for open PIPs. If any are found, they will be listed just below the Add Job button in the new Recommended section of the work order.

Once you select a recommended job, we will pull information directly from John Deere like the PIP title, type, and even the items needed for PIP. If you choose to create the job, we will also create the internal parts order with the required parts for the job.

Job Templates

In order to save you time on creating templates for common jobs, you can now create a job template directly from a job you have on a work order.

Complaint, Cause, Correction

In our new work order, we have moved away from work requested and work done on jobs to a complaint, cause, and correction structure. This gives the opportunity to input the customer's complaint, then the technician's analysis of what caused the problem. The correction field will be used to communicate the work done. Only complaint and correction are required.

Disabled Actions Labels

Description labels appear when a button is disabled to give insight as to why the button is disabled.

Banners

Banners are back! After getting a new look, banners are being reintroduced to update you on important information.

BETA Rental Updates

We will soon be adding more customers to the new rental system. Here are some of the new features that will be available!

Rentable Items

We now support renting out items. To make an item rentable, you will need to edit the item and check the Item Can Be Rented box.

While you are there, you can add rent schedules to cover all of your pricing structures.

Rental Kits

A rental kit consists of one machine and a group of items that must be rented together. An example of this is renting a serialized air compressor with a hose and pressure regulator. The air compressor is the serialized machine, while the air hose and pressure regulator are optional items. When adding the machine to the rental, you can choose the amount of each item you will rent with the machine. These items will then be pulled from inventory when checked out, then added back to inventory when checked in.

Flyntlok Surveys

Customizable Email Templates

We now support customized email templates on each survey template that you send out. If you are interested in adjusting your email template or learning more about our survey system, please reach out to consulting@flyntlok.com!

Store Specific Surveys

If you are a multi-store company, you can now configure your surveys to only send when the sale is closed at a certain store.

 

July 28th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

Rental Creation Redesign

We want to make renting equipment easier for you!

We have added a new page to research machines and create rental contracts.  You can access this page under the "New" section of the left navigation.

You can filter available machines based on customer requirements. Then, select the machines and attachments to add to the rental contract. The selected equipment will be moved to the Selected Machines section.  Once all equipment has been selected, clicking the continue button will let you move forward with quoting or reserving the contract.

The Filter bar makes it easy to find a machine that meets your customer's requirements.

Machines that pass your filters will appear in the Machine section.

Easily see all of your machines and select the equipment that works best. You can select as many machines and attachments as needed. Selected equipment will be added to the Selected Machines section.

The Selected Machines bar allows you to add multiple machines to a single rental contact.

The Selected Machines bar allows you to edit the rental contract. You can see the equipment you have already added, delete machines, and view the machine's rate sheet. When everything is perfect, click continue at the bottom of the page to finalize the rental contract.

 

While we beta this new form, our existing form for rental creation will remain in place, so you can still you that one if you would like.

We're very interested in your feedback on the new page, so please let us know any suggestions by submitting a support ticket.

 

Work Order Dashboard (Closed Beta)

We have changed our Work Order Dashboard! Participating customers only; coming soon to everyone.  This update to the work order dashboard comes with a tabbed layout giving more space to focus on the center point on the work order - jobs.

Jobs Tab:

We crafted the Jobs tab to show everything a technician would need to perform work. We scaled down the dashboard to the essential information, removing clutter.

Info Tab:

We designed the Info tab to meet the needs of a service manager or parts associate. The Info tab shows customer and machine information essential to your job.

Future updates to the Work Order Dashboard

We will be rapidly expanding the functionality on this page to include the following features:

Open beta should begin 06/30/2021.  If you are interested in participating, please reach out to consulting@flyntlok.com and we can ensure you are included.

Prevent Duplicate Model Creation

If you try to create a duplicate machine model, we will alert you!

If you already have model duplicates and want to clean them up. A company admin can go to Wrench -> Flyntlok -> Widgets and use the Merge Model Widget.

Exclude From Auto-Email

It is easy to disable emailing on a case-by-case basis. After reversing a sales order we recommend using this feature. This will prevent your customers from receiving multiple emails for the same transaction.

Visibility to Paccar Bond Loyalty/Fleet Accounts

Moving forward, the Bond Loyalty/fleet accounts options will only be available for locations of your dealership that support Paccar. This continues our trend of decluttering; only showing the information you want to see.

Default Model Classes

You can now set a default primary/secondary class for models.  This is done at the company level.  To set this data, head to the Wrench -> Flyntlok -> Flyntlok Details.  Under the model primary photo, you can set these defaults.

Primary Model Images

We allow you to set primary photos for a model in Flyntlok.  This is the default for any machines created of this model.  However, if you updated this photo, we weren't correctly updating the settings to make the new photo the primary photo.  That has been fixed!

 

Last Release Notes

June 9th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Printable Link: QOH Cheat Sheet

 

Make sure you turn on landscape print!








Printable Link: PO vs. RO QOH Cheat Sheet

 

Make sure you turn on landscape print!

 










Printable Link: Work Order Status Cheat Sheet

 

Make sure you turn on landscape print!

 

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

$25 VISA GIFT CARD CONTEST

Between today, May 27th, 2021, and June 9th, 2021, we want to reduce unnecessary mouse clicks within the application.  Submit a support ticket with your idea to reduce clicks. As a team, we will determine the most impactful request, implement the changes, and reward that user with a $25 visa gift card!

Automated Customer Satisfaction Surveys

If you have ever wanted to gauge customer satisfaction in real-time then we have the feature for you! We are adding the ability for you to automatically email surveys to your customers after certain actions in the system.  For example, after you close a sale with a customer.

If you have interacted with Flyntlok’s help desk recently, you may have received a survey in your inbox almost instantly. While this alone is great, we wanted to take this feature a step further by building “triggers'' that will allow you to send the surveys either instantly, or after a delay chosen by your business. This tool will not only make your dealership look modern and professional, but also provide you with instant feedback from your customers.

We have teamed up with Survey Monkey as a partner for this feature. This allows Flyntlok to trigger actions for surveys and manage data necessary to tailor your survey.  Survey Monkey manages the survey configuration and provides tooling and reporting around your surveys.  The Flyntlok consulting team can assist with all of the setups.

This ad-hoc feature can be configured for you for a cost of 10 cents a survey.  If you are interested in utilizing this, please contact us at consulting@flyntlok.com or submit a ticket within the application, and we will set up a time to discuss.

New Sales Order PDF (Closed Beta Testing)

We are happy to announce that we are launching a new version of the Invoice/Sales Order PDF.  We will be adding this feature by customer request in the coming weeks! A Flyntlok consultant will reach out to your management team for approval before adding your business to the beta test. This new sales pdf  will soon become the standard within Flyntlok.

Biggest Improvements:

Upcoming

DMS Work Order Dashboard Updates

Over the course of the next two weeks, we will be working on a new implementation of the work order dashboard.  This will be a job-centric dashboard with screen space optimized for tablets and laptops.  Starting 06/09 we will launch a closed beta for this feature and open that beta to customers who are interested in trying out this new dashboard in late June.

DMS Work Order Job Template Manager

Since we are making updates to our work order system, we will take this opportunity to update the job template editor as well.  This will be finalized and out with our release 06/09!

Point of Sale Improvements

New Hotkey “F”

Due to popular demand, we have added a new hotkey to our sales order page. “F” can now be pressed to fulfill as many items as possible on the sales order. We continue to encourage ticket submissions with click reduction ideas!

View Updated Hotkey Cheat Sheet

Cursor Movement After Parts Selection

After using the mouse to select parts from the parts searcher drop down, the cursor will automatically move to the quantity field.

Item Quick Add

We added a link from the POS item quick add dialog to the full new part creation form.  If you had some data already entered into this form, it will be saved and you will continue to edit the newly created part in a new tab. Just remember, the form has to be completely filled out before clicking the advanced button.

We will also start checking for duplicate customers. This should help prevent quickly adding customers that are already in the system.

Sparks Portal

Clicking “Accept Order” Assumes Responsibility

Sparks Orders were being created with a user set to ”Flyntlok System”.  In order to support downstream workflows (like purchase requests), we will assume the user clicking “accept order” will be responsible for that sales order moving forward.

Photos

We fixed a bug causing sparks machines photos to be different than Flyntlok DMS ones. This occurred when a machine's picture was updated from its original version.

Consignments

Dashboard Layout Updates

We optimized this page for laptop uses. Since consignment locations are often remote or on service trucks, we made some layout changes that should give laptop users a better experience. Specifically, any action button should be accessible without the need to side scroll.

Remove Insufficient Quantities

We added a button to remove out-of-stock items when transferring quantities to consignment locations.  When this button is clicked, we will reduce the transfer amount to the max quantity available to get you closer to your target quantity.  Previously, we removed the whole transer.

 

Redirect on Submission of WO Internal Quote

We realized the redirecting between work orders and internal quotes was choppy. We have implemented better redirects to help streamline the process. Upon completing an internal quote you will now be redirected back to the work order you started on. The system will behave exactly as if you bought the parts from an internal account; eliminating clicks and allowing you to enter additional work order data.

Better Error Handling on the User Settings page

You might have run into an error while editing/saving your user settings (such as updating your personal photo) and not realized it. We have now updated that page to communicate errors to you, should one occur.

User Photos - No Permissions Necessary

Being able to put a face to a name is more important now than ever. We made sure that all users are able to add a user photo. No permission is now necessary.

ERP Work Order Updates 

ERP Grading Workflow

Users were mistakenly grading a work order before signing it as assembled or signing the first article inspection.  Now, a work order must be signed as assembled before the option to grade the work order will be made available. If a work order requires first article inspection, that must also be completed before the option to grade will be made available.

Notes Modal (Gabe K - Click Reduction Contest)

This submission came from Gabe K during our click reduction contest. If your mouse left the space on the screen where the modal (pop up) was, the modal would automatically close. We understand that can be frustrating so we made sure that the modal stays open until you choose to click close or save.

Expected Total Cost

We give an extensive breakdown of costs on ERP work orders. We went ahead and added them up for you! This can be found on your ERP work order dashboard.

Quick Searching - Open in New Tab (Gabe K - Click Reduction Contest)

If you have the user setting enabled to open your QuickSearch results in a new tab, we were not leaving the input after you submitted your search.  When you returned to that tab, the QuickSearch guide would overlay over the page and block your view, requiring a click to close it. We have handled that for you now.

Adding Notes Only Available in Draft Status

It is important that closed sales orders remain closed and not changed. A few users found that our new hotkey improvements worked a little too well; allowing notes to be added to sales orders after they were closed. “N” will now only add notes to work orders in draft status.

Searching for Supersessions/Alternates/Cores After Creation

We have continued to improve on last week's core-focused improvements. You will now be able to find newly created cores in the parts searcher immediately after they are created. This will allow you to connect cores to parts immediately, smoothing your workflow.

Customer Unit Number Now Searchable on Work Order Create/Edit

We have added the ability to update, search and link machines to work orders based on the customer-supplied unit number. Previously, the technician had to supply the Flyntlok unit number.

Last Weeks Release Notes

May 19th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System.

New 🆕

POS Quick Add Customer/ Machine / Item

We have always allowed you to add a customer, item, or machine from the point of sale.  However, we did not add or assign those things to the sales order you were coming from.  Now, you can add each of these from the point of sale without leaving the page. Once you have added a customer, item, or machine, we will assign it to that sales order.

Customer

Machine

Item

Report Customization Selection

We recognize that it can be cumbersome to have to select your custom version of a report from the layout dropdown after the page has loaded.  We will now remember the last custom report layout you had selected, and route you directly to that version.

customviewselector

 

Streamlined Core Receiving

It was brought to our attention that just about everywhere we deal with cores, we assist in managing the core. This fell short at receiving.  We add the core to the PO on your behalf, but we make you receive it manually.

We have updated the receiving of cores to occur automatically when you receive the main part.  While receiving the main part, you have the option to set the core cost and bin.  We also will flag a part as having a core when viewing the PO and Voucher.

Zip Code Lookup

To reduce the amount of manual data entry you have to do, we have added a feature that will lookup the City, State, and Country based on the zip code you have entered. This feature is available anywhere in Flyntlok you are adding an address. Simply tab or click out of the zip code box to take advantage of the feature. Zip Code Lookup currently only supports domestic  (US) zip codes.

Rental Pickup/Delivery Address Create

When creating a pickup or delivery address for a rental, you will see the Zip Code field has been positioned before the city/state.  After inputting the zip code and clicking the tab key, we will look up the city/state associated with that zip code and pre-fill the form on your behalf.

POS Shipping Address Create & Edit

When creating or editing a shipping address on the point of sale, you will see the Zip Code field has been positioned before the city/state.  After inputting the zip code and clicking the tab key, we will look up the city/state associated with that zip code and pre-fill the form on your behalf.

Customer Create & Edit

When creating or editing a customer, you will see the Zip Code field has been positioned before the city/state.  After inputting the zip code and clicking the tab key, we will look up the city/state associated with that zip code and pre-fill the form on your behalf.

Vendor Create & Edit

When creating or editing a vendor, you will see the Zip Code field has been positioned before the city/state.  After inputting the zip code and clicking the tab key, we will look up the city/state associated with that zip code and pre-fill the form on your behalf.

Enhancements 🙌

Increased Logs Viewing

Certain entities (i.e. invoices, work orders, machines, etc.)  in Flyntlok may have thousands of logs associated with them. Previously, you could only review the last 200 logs.  We have now added the ability to view all logs related to an entity. You'll see the option to page through all of the logs. 

Note: The search function will only search through the page you are on!

MRP Sub Costs on Item Dashboard (24894)

After updating our costing calculations for our MRP work orders, it was suggested that we make it easier to review those costs. We have added sub-miscellaneous and sub-labor costs to the item dashboard. 

MRP Expected Total Costs

We were requiring users to break out their calculators to get the expected total cost of a work order. We now give you an Expected Total Costs row in the Details of a work order.

Machine PO Information

Finding information related to the purchase order for a machine required digging through a few different pages. You can now view the details of a purchase order for a machine directly from the machine's dashboard.

POS Cash Payment

Requiring two numbers to be input on cash sales causes confusion and takes up time. The Amount Applied to Transaction box will prefill based on the amount input into the Amount Tendered box.

Consignment Item Transfers

We didn't offer an option to transfer items from one consignment location to another. Now, if two consignment locations use the same fulfillment location, you can transfer items between the two locations.

Consignment Restocking

When restocking a consignment location, we didn't show the QOH of the item at the store. We now show the store QOH and, when restocking, will indicate if you have enough at the store to fulfill the target quantity at the consignment location.

Resolutions 🐛

POS Green Checkmarks on Work Order Billing (25052)

A green “fulfilled” checkmark would not show on the line items that were billed out on a work order in certain instances. All items being billed on a final bill out of a work order are technically “fulfilled,” so we fixed the point of sale to reflect that accurately.

Machine PO - Options (24710)

Pre-configured machine options that were set on a PO were not carrying through to the machine.  We have fixed this so all selected options on an ordered model carry through to the machine record that is created.

Machine PO - Date Sync (25087)

We removed the date sync on machine PO’s a few weeks ago. This auto-sync was wreaking havoc on data in certain instances.  We have added an option to sync these dates to all machines on the PO at your request.

Machine Search - Post Search Filter

If a machine search returns more than 500 records, we ask that you refine your search and provide you links to look for only sold or available machines.  These links were broken after an update we made to the searcher.  We have fixed them!

Machine Search - Work Order Editing (24997)

While editing a work order, you can now search for machines by the customer unit number.

Updating User Profile Photo Error

We were not appropriately warning you when there was an error updating your user photo. Sorry! You will see an error moving forward.

Searching Newly Created Cores

When creating a core from the item creation/edit screen you were not able to immediately search those newly created items. We have fixed that and you can search those core items as soon as they are created!

Links to Markdown Documentation

We were accidentally routing you to our old support site for documentation on how to use markdown.  We have updated that to point to the new site.

Machine Sale Warning

We fixed a bug that was causing the point of sale to warn you about machine sales when there were returns or trade-ins listed on the sale.  You shouldn't receive a warning in those cases.

Adding Note Lines to Sales Orders Past Draft Status

We fixed a bug that allowed you to add a note line with the hotkey "N" when a sales order was not in draft status.  You will now only be able to use that hotkey when a sales order is in "Draft" status.

Last Weeks Release Notes

May 12th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

Check out the latest updates to the Flyntlok Equipment Dealer Management System

Enhancements 🙌

Central Purchasing Report

When creating a stock order, you now have the option to consolidate all of your sales data across your locations.  When this option is selected, we will sum up all of the stocking levels and historical sales per item. The PO will still be for an individual location.

Price Updates on Receive - Margin Lock

We will now default price updates with the current margin of the price by default.  This should save you some time and thought when you update the cost of a part if your margins are not changing!

Customer Focused Machine Report

From a machine dashboard, you can now print a report that includes the specifications of the machine and the service history of that machine. To print this report, click the "Customer" in the basic information section.

Default Class on Items

We will now attempt to assign a class to items that do not have a class assigned to them based on the other items on the invoice when posting to QuickBooks Online.

Updated Error Images

We have updated our error images. We hope you enjoy them as much as we do!


Resolutions 🐛

Update to the End of Day Report - Average Price

We fixed an error with calculating the average cost of a part on the EOD report.


Last Weeks Release Notes

April 14th, 2021 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

Youtube

Check out our Flyntlok YouTube channel for more highlights of the application!

January 27th, 2021

New 🆕

Flat Rate Jobs

You can now create flat-rate job templates and flat-rate jobs on work orders! When adding a job to a work order, you can indicate that it will be a flat rate job and input the amount that it will be billed out for.

When creating a template for a job, you can indicate that it is a flat rate and the amount that it will be billed for. When this job is added to a work order, that amount will follow.

When invoicing the work order, the flat rate job will be its own line on the invoice. The description will be populated with the work that was done on the job. All the labor and parts that were used to complete the flat rate job will show as bullet points under that job.

Accounting
When posting these sales orders, all the items linked to a flat rate job are still associated with the sale and their cost will book correctly. The line of the job on the sales order will book the revenue to either the service income account for the vendor set on the job template, the service income of the machine on the work order, the service income of the machine's vendor on the work order, or the default income account for the company.

New Notifications Controls

We have added notification settings for machine moves and purchase order exceptions. To manage these, click your name in the upper right of Flyntlok and choose preferences. From there, click View Notification Settings.

Here is a quick link to get you there: My Preferences

Cancel Voucher Reversal Widget

Admins can now cancel the reversal of a voucher. Admins can find this in the widgets section of Flyntlok. Click the Wrench ->Flyntlok -> Widgets.

Flyntlok Equipment Dealer Management Software - widget

Part Sales Dashboard Charts

We added a parts sales by location and part sales by person chart to the dashboard options.

Please reach out to Flyntlok if you are interested!

This information is cached and updated once daily.

Enhancements 🙌

Better visibility on Electronically Submitted PO's

POs electronically submitted to your vendor by Flyntlok are shown in the information sections of the purchase orders. Flyntlok currently has these integrations with John Deere, Hitachi, Stihl, Volvo, and Epiroc.

For item purchase orders:

For machine purchase orders:

Coates Power Equipment (Walker) is excluded from this due to the nature of that integration. If you are not currently submitting electronic PO's to Coates Power Equipment, we highly encourage you to reach out to them!

Issues Resolved 🐛

Added Mexico States to Shipping Addresses

When choosing Mexico as the country for a shipping address, you can now select the appropriate state.

Most Common Parts on POS

We fixed a bug with the option for adding your customer's most common parts to a sale. You can now click the wrench next to the customer and add the most common parts they purchase from you in a breeze!

 

Saving a Customers Credit Card from the Customer Dashboard

There was an awkward popup on Google Chrome when you store a credit card from the customer's dashboard. We made some changes on our end to prevent that from happening again!

June 24th, 2020

Enhancements 💪

Flyntlok Security

The Flyntlok Security Team is responsible for managing security and is continuously improving Flyntlok's security system to meet industry standards. Your data is safe with Flyntlok!

Improved security surrounding file storage

Improved security surrounding malicious attempts into Flyntlok

Secure

Be on a lookout for our new password policy that will be released within the next few weeks!


June 17th, 2020

Enhancements 💪

RPO Worksheet Calculator

You can now use the RPO Worksheet Calculator from the proposal worksheet. To use the RPO calculator, go to the drop-down on the worksheet proposal and select "New RPO Calculation".

Flyntlok Equipment Dealer Management Software - RPO

Here you can see real-time sales, purchase, and rent estimates


Vendor Terms

The 'QuickBooks Terms (Items)' and 'Term Notes' that are set on the vendor edit page will now be added to the part purchase order PDF.

Flyntlok Equipment Dealer Management Software - terms

The 'QuickBooks Terms (Items)' field must be completed for the 'Term Notes' to be added to the PDF


Internal Machine Sales Accountants and CEOs

Flyntlok now supports posting internal work order machine sales to QuickBooks Online.

Issues Resolved 🐛

Sales Receipts Accountants and CEOs

We fixed an issue that prevented sales receipts from posting to QuickBooks Online. "PMT-" will be added to the payment reference numbers to prevent future errors.


June 10th, 2020

Enhancements 💪

Application Status

We will now send out the following notifications when Flyntlok is under maintenance. Click View Latest Updates on the notification to take you to the Flyntlok status page. Here you can subscribe to updates, which will be sent to you via e-mail.

Flyntlok Equipment Dealer Management Software - Status


Dashboards

We are continually upgrading the performace of dashboards. You should notice increased load speeds across all dashboards.

Accountants and CEOs: We made the dashboard editor easier to use. Checkout the FAQ to learn more! Once you get to the Admin Editors FAQ, scroll down to the 'Flyntlok' drop-down to find a step-by-step tutorial.

Flyntlok Equipment Dealer Management Software - Dashboard

Be on a lookout for future enhancements to dashboards.


Item Return Information

You can now see return information directly on the item dashboard.

Flyntlok Equipment Dealer Management Software - return


Shop/Environmental Fees

We updated the performance of the Shop and Environmental Fee calculator.


Issues Resolved 🐛

Rental Dashboard

We solved an issue that was preventing the conflict message from showing when a rental contract was created that overlapped the reservation dates of a previously made rental reservation.

Flyntlok Equipment Dealer Management Software - rental


Machine Income Statement

We fixed an issue with data on the machine income statement.

Flyntlok Equipment Dealer Management Software - income


June 3rd, 2020

New 🆕

Report Scheduler Accountants and CEOs

You can now schedule reports to send to your employees.

First, go to your administration editors drop-down (wrench icon) and click 'Report Scheduler'.

Flyntlok Equipment Dealer Management Software - report

Now, click the green plus button and choose the report you want to schedule.

 Flyntlok Equipment Dealer Management Software - report Flyntlok Equipment Dealer Management Software - report

Next, choose when you want to send the report.

 Flyntlok Equipment Dealer Management Software - report

Finally, select the recipients that will be receiving the report and click the blue 'Schedule' button.

You can select groups of employees by checking a user group listed. This will add all users under that group to the recipient field.

Flyntlok Equipment Dealer Management Software - report

The green check next to a day of the week means there are recipients receiving the report on that day. You CAN send reports multiple days a week

Flyntlok Equipment Dealer Management Software - report

You can see a list of reports being sent under "Schedule Report", you can also click the calendar icon to see a calendar view.

Flyntlok Equipment Dealer Management Software - report


Dashboards

We are continually upgrading the performace of dashboards. You should notice increased load speeds across all dashboards.

Be on a lookout for future enhancements to dashboards.


Enhancements 💪

Epiroc Part Purchase Orders

You can now submit part purchase orders to Epiroc! Go to an Epiroc part purchase order and select "Submit to EPIROC USA LLC" under the "Actions" drop-down menu. Flyntlok Equipment Dealer Management Software - epiroc

Next, select the Order Type, Requested Ship Date, Requested Delivery Date, and Shipping Level. Click Submit. Flyntlok Equipment Dealer Management Software - epiroc


Issues Resolved 🐛

DMS Work Order Jobs

We solved an issue that was preventing DMS work order jobs that were linked to a vendor from showing up on the job drop-down.

Flyntlok Equipment Dealer Management Software - job


May 27th, 2020

Enhancements 💪

Item Transfers

We allow multiple transfers of the same part to be linked to the same sales order! Previously, we could only link one transfer to one sales order line item. As a reminder, please take a look below to better understand the transfer process.

"TRANSFER OUT" NO LONGER SHOWS ON ITEM DASHBOARD.

"TRANSFER IN" NO LONGER SHOWS ON ITEM DASHBOARD

DESTINATION QOH UPDATED.

IF LINKED TO SALES ORDER, TRANSFER QTY IS APPLIED TO READY QTY.

QOH REMOVED FROM ORIGINATION.
Requested
Accepted
Transit
Received
TRANSFER IN & TRANSFER OUT SHOW ON ITEM DASHBOARD.

Issues Resolved 🐛

Invoice

We solved a rounding issue that was preventing sales orders from being moved into "Delivered" status.


May 20th, 2020

Enhancements 💪

DMS Work Orders

The attachment filenames can be edited on the work order dashboard.

Flyntlok Equipment Dealer Management Software - edit


Item Dashboard

The actions drop-down list is now in alphabetical order.

Flyntlok Equipment Dealer Management Software - Actions


Sparks

Your Sparks users have the option to check the "Hold Until complete" box.

This will add a note to the sales order to tell the warehouse and parts employees to hold the order until all parts on the sales order have arrived.

Flyntlok Equipment Dealer Management Software - sparks


Issues Resolved 🐛

Invoice

The location on the bottom of the invoice will update when the invoices's location is changed.

Flyntlok Equipment Dealer Management Software - Loc

When an account payment is used, the PDF will show "Order Confirmation" until the invoice is pushed to "Delivered" status.

Flyntlok Equipment Dealer Management Software - Loc


Sparks

The customer's "Requires PO" setting is now recognized in Sparks.

Flyntlok Equipment Dealer Management Software - Sparks

If a customer has "Requires PO" set to "Yes", they will be required to enter a purchase order number to place a sales order.


DMS Work Order

The labor editor now prevents dates further in the past than the year 1900.

Flyntlok Equipment Dealer Management Software - Labor


Accounting Accountants and CEOs

Posting $0.00 invoices will no longer fail.


May 13th, 2020

New 🆕

Password Reset Accountants and CEOs

You can now reset a user's password! To reset a user's password go to the user editor (Wrench icon -> Users -> Users), scroll to the right, and click 'Reinvite User'. This will e-mail them a link to reset their password!

Flyntlok Equipment Dealer Management Software - user

Reminder

Any user can reset their password directly from the login page.


Sparks

A file can now be imported and converted into a draft sales order in Sparks.

Only part numbers that match part numbers in Flyntlok will be accepted

Flyntlok Equipment Dealer Management Software - Sparks

.XLS, .XLSX, .CSV, .TSV files are all accepted

Click here for more information on Sparks.


Enhancements 💪

Parts Transaction Recording

We made a few changes to the part/item transaction engine in this release. Specifically, we added more detail to manual overrides, much like the standard buying, selling, and transfer of parts. These overrides occur for many reasons, now you can record the reason when you make the change.

Accountants and CEOs

Currently, we do not support the posting of these changes to QuickBooks as inventory asset adjustments. However, this group of programming changes will enable us to do this via an auto-generated monthly journal entry in the not too distant future.

Item Change Reasons

We added default reason codes for each of our customers. You can make changes by clicking on the wrench icon -> Items -> "QOH Change Reasons".

Flyntlok Equipment Dealer Management Software - QOH

The reason code for a physical inventory count can be set by default. The reason code for a point of sale change can also be set by default.

Item Dashboard

Changes to inventory and average cost now occur through the actions drop-down menu and not via the bottom of the "Item Edit" screen. There are new action drop-down options for "Metric Override", "Scrap Part", and "Change QOH". Change QOH also allows you to edit average cost.

This is particularly helpful if you decide you need to change units of measure.

Flyntlok Equipment Dealer Management Software - Actions

"Metric Override" now also allows you to set a reorder point by location (you used to have to set it for your whole enterprise). The part ordering engine checks to see if you have set it at the location level. If it is not set there, it will look to the enterprise level to see if there is an applicable reorder point.

Flyntlok Equipment Dealer Management Software - Override

When a change is recorded, the "Recent Orders" view on the item dashboard will now show who made the change, the reason for it, and the new quantity and average cost recorded.

Flyntlok Equipment Dealer Management Software - Orders

New Transaction Type: RECLAIM

We added a new transaction type called “RECLAIM” which indicates that a special order part was ordered and received by your organization, but then the customer, for whatever reason, didn’t want it. This transaction moves the “special order” part into inventory.

Flyntlok always did this, but it was difficult to follow.

Flyntlok Equipment Dealer Management Software - Recent

Reorder Point

Reorder point (ROP) is the level of inventory that triggers Flyntlok to recommend a replenishment of of that particular inventory. When your quantity on hand (QOH) reaches your ROP, Flyntlok will recommend you order enough stock to bring your QOH up to your recommended quantity (Flyntlok Calculated) or if set, your metric overrride.

Metric overrides are used to control your target QOH for a particular item

QOH
FL Recommended Quantity
or
Metric Override
Reorder Point

Sales Order Splits

We updated the logic behind sales order splits.


Item Transfers

We updated the logic behind item transfers. Please take a look below to better understand this new process.

"TRANSFER OUT" NO LONGER SHOWS ON ITEM DASHBOARD.

"TRANSFER IN" NO LONGER SHOWS ON ITEM DASHBOARD

DESTINATION QOH UPDATED.

IF LINKED TO SALES ORDER, TRANSFER QTY IS APPLIED TO READY QTY.

QOH REMOVED FROM ORIGINATION.
Requested
Accepted
Transit
Received
TRANSFER IN & TRANSFER OUT SHOW ON ITEM DASHBOARD.

All transfers that are in transit at the time of this release will use the updated process.


Machine Dashboard

You can now filter file attachments by filename on the machine dashboard.

Flyntlok Equipment Dealer Management Software - Filter


Issues Resolved 🐛

Loading Customer Balances

Accountants and CEOs

Loading customer balances no longer overrides the customer's accounting contact, e-mail, and auto-send preferences.

Flyntlok Equipment Dealer Management Software - Load Balance


May 6th, 2020

New 🆕

Menu Editor Accountants and CEOs

You now have the option to edit/create menu templates!

Be on a lookout for a Feature Friday video!

To navigate to the menu editor, click the wrench icon to open the admin editor drop-down and go to Flyntlok -> Navigation.

Flyntlok Equipment Dealer Management Software - Menu

From here you can create new templates as well as edit existing menu templates.

Templates can be based on a user's role in the company!

Flyntlok Equipment Dealer Management Software - menu


New Users Accountants and CEOs

You now have the ability to add new Flyntlok users!

Please watch the Feature Friday video below!

To navigate to the New User Creator, click the wrench icon to open the admin editor drop-down and go to Users -> Add New User.

Flyntlok Equipment Dealer Management Software - user

From here you can enter the user's information and click the save button. After clicking save, the user will receive an e-mail with their username and ability to create a password.

Flyntlok Equipment Dealer Management Software - user

You can now reset a user's password!

To reset a user's password go to the users table, scroll to the right, and click 'Reinvite User'. This will send e-mail them a link to reset their password!

Flyntlok Equipment Dealer Management Software - user


Enhancements 💪

Item Purchase Plans

You now have the option to "complete" a purchase plan. After clicking the complete button, the stock order will be removed from the draft stock order list and you will be taken to the purchase plans page.

The items on the order will be on the purchase plans page.

Flyntlok Equipment Dealer Management Software - Plans


April 29th, 2020

New 🆕

MRP Work Orders

You now have the option to scrap items from a MRP work order and item dashboard.

The accountants will be able to generate a journal entry to write off the scrap at any time.

From Item Dashboard click the 'Actions' drop-down and click "Scrap Part":

Flyntlok Equipment Dealer Management Software - Menu

From the MRP Work Order click the '-' icon, which will only be visible when the user is clocked into the work order:

Flyntlok Equipment Dealer Management Software - WO

Here you can select the location, quantity being scrapped, and reason for scrapping.

Flyntlok Equipment Dealer Management Software - Menu

The Scrap will show up on the "Recent Orders Containing This Item" section.

Flyntlok Equipment Dealer Management Software - Menu


Enhancements 💪

Menu Badges

Badges have been added to the new left-hand menu.

Flyntlok Equipment Dealer Management Software - badge


Vendor Dashboard

We added a new metric called "OTC Ratios" to the vendor dashboard. OTC Ratio tells us the % of money spent on ordering using on stock shipping type vs any other shipping types. If you are ordering it in stock it's considered 'over the counter', since you are not ordering it on an expedited shipping method.

Flyntlok Equipment Dealer Management Software - OTC


Item Dashboard

We made an upgrade to the "Recent Orders Containing This Item" section. We updated the transaction type for reclaiming to make it more clear that a special order is being canceled. We also now show you balance and scrap transactions in that view.

Flyntlok Equipment Dealer Management Software - Recent


Security

In order to meet an industry security compliance measure, we had a 30-minute time-out set. We have since changed it to 10 hours and will be moving forward to a 30-minute time-out again in the near future.


Issues Resolved 🐛

JD Warranty & PIPS

Flyntlok machine dashboards now load warranty information immediately as long as your login credentials are correct!

Flyntlok Equipment Dealer Management Software - machineJD


Reservation Notifications

You will now receive the "You have a reservation set to expire in the next three days" notifications. We were looking for less than 3 days, not less than or equal to 3 days!

Flyntlok Equipment Dealer Management Software - notify


April 22nd, 2020

New 🆕

Left-Hand Menu

MRP Customers

The MRP work order pages are still using the original left-hand menu. We are addressing this and will notify you as soon as the new left-hand menu is implemented here.

Flyntlok optimized the left-hand menu to bring you more enhancements and features! You can expect the following features on the new left-hand menu:

Hovering

This will allow you to see all of the sub-menu items without needing to open a drop-down menu.

Flyntlok Equipment Dealer Management Software - Menu

Pinned Favorites

If you find yourself clicking the same menu item, pin it to the top of the menu for ease of use.

Flyntlok Equipment Dealer Management Software - Menu

Tip

Navigate back to the original place of the pinned tab and uncheck the blue pin icon to un-pin menu items.

Flyntlok Equipment Dealer Management Software - Menu

Easy Access

We've added the ability to interact with the menu when it's closed, just hover over an icon to access the closed menu. Gain back some of that precious screen real estate!

Flyntlok Equipment Dealer Management Software - Menu


Enhancements 💪

Rental Dashboard

We've added color to the machine searcher to allow you to easily see the status of the machines.

Flyntlok Equipment Dealer Management Software - Rent


Security

In order to meet an industry security compliance measure, users will be logged out of Flyntlok after 30 minutes of inactivity.


Performance

You may have noticed some slow system performance this week, we are consistently monitoring, evaluating, and adjusting on our end to bring you the best performance possible.


April 15th, 2020

No updates this week, be sure to check in next Wednesday to see what new features are released!


April 8th, 2020

New 🆕

Left-Hand Menu (BETA)

Tip

This new feature will be rolled out over the next few weeks to a select number of users. It can be accessed from the home page, invoice, work order dashboard, customer dashboard, machine dashboard, and all report pages.

Flyntlok optimized the left-hand menu to bring you more enhancements and features! You can expect the following features on the new left-hand menu:

Hovering

This will allow you to see all of the sub-menu items without needing to open a drop-down menu.

Flyntlok Equipment Dealer Management Software - Menu

Pinned Favorites

If you find yourself clicking the same menu item, pin it to the top of the menu for ease of use.

Flyntlok Equipment Dealer Management Software - Menu

Tip

Navigate back to the original place of the pinned tab and uncheck the blue pin icon to un-pin menu items. Flyntlok Equipment Dealer Management Software - Menu

Easy Access

We've added the ability to interact with the menu when it's closed. Just hover over an icon to access the closed menu. Gain back some of that precious screen real estate!

Flyntlok Equipment Dealer Management Software - Menu

Tip

Click the 'Use Old Sidebar' button to use the old sidebar.

Flyntlok Equipment Dealer Management Software - Menu


Stihl Integration

We’ve been working with Stihl in order to bring new features into Flyntlok. Since Stihl allows you to order parts and machines concurrently, we give you the option to link a machine po to a part po for submission to Stihl. This helps you hit the threshold for the marketing fee! Please watch the video below to learn more!

Tip

Please allow up to 15 minutes for the order to be received by Stihl. After 15 minutes please log in to your Stihl ordering portal to make sure Stihl received the correct purchase order lines and shipping type.


April 1st, 2020

Deere-Hitachi

John Deere-Hitachi Integration

When you log in to Flyntlok, will notice some enhancements and upgrades to these services. If you use JD Point, you'll first need to connect your Flyntlok account to JD Point. You can do this from John Deere and Hitachi's vendor dashboard.

Tip

To learn how to connect your Flyntlok account to John Deere and Hitachi, please click here.

You can also connect to JD Point from the item dashboard and part purchase order page.

Warning

We are still waiting on John Deere to upgrade the JDQuote and JDWarrranty services. We'll notify you as soon as these are upgraded and ready to use!

John Deere-Hitachi Integration Continued

You no longer have to log in to JDPoint after submitting a purchase order from Flyntlok.

First, submit your order to John Deere.

Flyntlok Equipment Dealer Management Software - JD

Next, enter the following information and click 'Submit'.

Flyntlok Equipment Dealer Management Software - JD

Success

Stock orders default to auto-submit. To turn off auto-submit, un-check the 'auto-submit to John Deere' button.

After submitting the order to JD Point, you will be able to see information like; real-time order statuses, parcel information, and orders that were generated by JD Point.

Flyntlok Equipment Dealer Management Software - JD

You used to click a button to display part information from JDPoint, it will now be displayed by default (as long as you’re authenticated to use JDPoint).

Success

Some JD Sunbelt items will also display part information!

Flyntlok Equipment Dealer Management Software - JD

Warning

JD’s roll-out of these upgrades is incremental, so there will be a temporary interruption of services: Warranty and PIP information are currently under construction as we work with John Deere to improve those integrations. Additionally, information about shipped parcels attached to parts orders will be temporarily unavailable as we work with John Deere to upgrade that.


Flyntlok Details Accountants and CEOs****

We optimized the Flyntlok Details page. These optimizations make it much easier for you to make changes to your Flyntlok account.

Tip

To get to the Flyntlok Details page: Click the wrench icon on the top right of your Flyntlok screen, go down to the 'Flyntlok' dropdown, then click 'Flyntlok Details'. Here you can change details like your business's logo, sales order footers, and more!

Warning

Be extremely careful when editing these items. (Only expert users should have access to the Flyntlok Details page)

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