Details Tab

Use the Details tab (hotkey 2) on a sales order to add a customer PO number, a public message, a requested completion date and an internal message.

  • Published
    September 22, 2022
  • Updated
  • By
    Hunter Kern

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The blue Details Tab (2), accessible at the bottom of the Point Of Sale or by pressing the hotkey 2, allows users to edit, and enter Sales Order Information such as a Customer Purchase Order number, Public Message, a Requested Completion Date, and an Internal Message. Other SO Detail Actions and Forms can be taken and found in the right part of the Details Tab and include forcing refresh, attaching and viewing files, verifying all part #s, merging SOs, checking QBs balance, generating a pick list, and viewing secure notes.

Details tab on a sales order with Sales Order Info, Internal Details and Actions

How to add a customer purchase order to the sale order

Users can add a Customer Purchase Order to an SO by entering a Customer Purchase Order number, given by the customer, into the space provided on the blue Details Tab.

  • The Customer PO will be displayed in the CUST PO section of the SO Sheet
  • This PO number is a number given to you by the Customer
Sales Order Info with the Customer Purchase Order field selected

How to add a public message to the sale order

Users can add a Public Message to an SO by using the space provided.

  • This Public Message will be displayed in the comments section of the SO Sheet
Sales Order Info with a customer PO number and a Public Message entered

How to add a requested completion date to the sale order

Users can add a requested completion date by using the space provided in the Details tab.

  • The Requested Completion Date will appear directly below the Sales Order Number in the heading of the SO Sheet and will be labeled EST COMP
Internal Details with the Requested Completion Date picker

How to add an internal message to the sale order

Users can add an Internal Message to the SO by using the space provided.

  • The Internal Message will be displayed in the internal note section of the Pick List as well as remain in the Internal Message section of the POS
Internal Details with a requested completion date and an Internal Message entered

How to force refresh

Users can force a refresh by clicking Force Refresh in the Actions sub-tab located far right in the blue Details Tab and a refreshed confirmation notification will appear saying that sales order information refreshed.

Actions sub-tab with the Force Refresh link

How to add a file to the sale order

Users can upload a file and attach files to the SO by clicking Add File located in the Actions sub tab. After clicking, the Upload a File pop-up menu will appear with a space where files can be dragged to, a comments section, and a Choose Files button.

Actions sub-tab with the Add File link
Upload a File window with a drop area, a comment field and the Choose Files button

How to verify all part #s on the sale order

Users can verify all Part #s on the SO by clicking Part #s Verified in the Actions sub tab. After clicking, a notification will appear in the bottom right corner of the POS to confirm that all Part Numbers have been verified and all cautionary symbols on every item line will disappear.

Actions sub-tab with the Part #s Verified link

Click the red warning icon to change it to the checkbox icon.

Red warning icon shown for an unverified part number
Checkbox icon used to verify a part number

How to merge other sale orders to current sale order

Users can Merge other SOs to the current by clicking Merge in the Actions sub tab. After clicking, a Merge SO pop-up page will appear. Select by clicking on which other SOs you want merged with the current and a notification will reassure your selection before completing the merge.

  • Once merged, the additional items will transfer to the current POS item lines and the merged SO will be erased
Actions sub-tab with the Merge link
Merge Another Sales Order Into This One window listing the sales orders that can be merged

How to view QuickBooks balance

Users can view QuickBooks Balance by clicking QuickBooks Balance in the Actions sub-tab.

Actions sub-tab with the QuickBooks Balance link

How to generate a pick list for a sale order

Users can generate Pick Lists by clicking Generate Pick List. Once clicked, an automated Pick List will open in a new page. This pick list includes company information, date, and invoice ID in the heading, customer and their contact information, public and internal messages, and list of pick items in the body. The list of pick items will include each item’s Description, Quantity, Bin and Item numbers.

Actions sub-tab with the Generate Pick List link
Pick list with the customer, contact, public message, internal notes and each item's bin, quantity and description

How to create and view secure notes

Users can create and view Secure Notes by clicking on View Secure Notes. Once clicked, a pop-up page will appear with a password, a space provided to write notes, and a save button. Once saved, the secure notes can be viewed here as well.

Actions sub-tab with the View Secure Notes link
Secure Notes window with Password and Note fields and a Save button

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