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December 17th, 2025 Release Notes
Have a Great Holiday Season!
Our Dearest Flyntlok Customers! We want to thank you all for another great year, and we wish you all the best as we head into the holiday season, and we hope you all have a very happy and successful 2026.
Holiday Hours: Flyntlok offices will be closed Dec 24-26 and Jan 1. We will respond to your tickets as soon as we can upon our return.
System Maintenance
We will be executing a major back-end update that will make Flyntlok unavailable for about 24 hours. We will start this update at 5pm AK time on Christmas Eve, Dec 24. The system will be unavailable on December 25 and we should have it back online on the morning of December 26. We will send out an alert email prior to taking the system offline. Please plan accordingly! Any concerns? Please email us at consulting@flyntlok.com
System Performance Enhancements
As mentioned previously, the majority of our year-end efforts are focusing on AI features and taking on numerous system performance improvements.
We aren't going to break out in detail all the performance projects in the release notes, but just so you know what our team is working on:
- Google Search Update: Status: Complete
- Reducing the size of our datasets: When the dataset is smaller, the system is faster! Status: Some datasets complete; other in progress
- Make Reports Fast Again: Status: Dev work complete; in production by year end
- Improving dashboard performance. Status: In production by year end
- Note: We must limit the number of widgets a user has on a dashboard
- Tax Engine changes: Will make Point of Sale faster. Status: Completed, but rolled out customer by customer over next few weeks.
- Migrating a few older pages to a newer technology: Status: In progress; PO page completed.
Our gift to you this holiday season is hopefully a faster and more stable Flyntlok!
Small Features
Purchasing
Modernized Purchase Order Editing Experience
Opportunity
Purchasing teams shared that updating Purchase Orders took too many steps and required switching to a separate “Edit” page. This slowed down quick adjustments and made simple changes more tedious than they needed to be.
Solution
We’ve upgraded the Purchase Order page to a more modern, streamlined interface. Instead of opening a separate editor, users can now click directly on the values they want to change. Editing is faster, more intuitive, and stays on a single page.
Improvements:
Choosing a vendor now saves automatically, removing extra clicks and speeding up the workflow.
Users can now edit PO details directly on the main page. Clicking any field opens it for editing.
Line items are now editable directly in the table, making updates significantly faster. Editable fields include:
- Description (new -- previously not editable)
- Comments
- Quantity
- Cost
- Requested Date
- Confirmed Date
System permissions are fully enforced on the updated page. Users without PO edit access will see fields disabled and cannot modify vendor details, PO details, or lines.
Inventory
Serialized Parts Indicators [#78160]
Opportunity
Parts Department users needed a clear way to see which items required serial numbers before fulfillment, especially when pulling from printed sales orders and pick lists away from a computer. Without this, they often discovered serial requirements only at the fulfillment step, causing rework and repacking.
Solution
Serialized Parts now have a clear visual indicator wherever users work the order: on the Sales Order, the Sales Order PDF, and the Pick List PDF. This makes it obvious which lines require serial numbers to be captured while parts are being pulled, reducing wasted time and avoiding surprises at fulfillment.
Machine Management Report Updates [#78070]
Opportunity
The Machine Management report summarizes a machine’s financial information, but was lacking some liability information that is displayed on the Machine Dashboard, such as interest and curtailments. We also found that some financial information from attachments on the machine wasn’t being reflected on the Machine Management report as expected.
Solution
We’ve updated the Machine Management report to show interest and curtailments that are found in the liability section of the Balance Sheet on the Machine Dashboard. We also properly reflect the financial information of attachments on the parent machine’s Machine Management report.
Attachments on Mobile Machine Dashboard [#77470]
Opportunity
For every machine, there is a Machine Dashboard with a “Configuration Description” section which provides the IDs and links to the machine’s attachments or the machine that it is attached to. This section is not included in the mobile version of the Machine Dashboard. If a user needs information about a machine’s configuration while working on a mobile device, they would have to navigate to the desktop version of the app which is less compatible with their device.
Solution
The configuration description of a machine is now available on the mobile Machine Dashboard. The attachments include links to the mobile Machine Dashboards for the attached machines, which makes it easier for users to access all the machine information they need, regardless of how they access it.
CRM
Emoji Support for Campaign Messages [#78304]
Opportunity
Users wanted to include emojis in their campaign messages, but the system rejected those messages and prevented them from being created. This made it impossible to send more expressive or branded campaign content.
Solution
Emoji support has been enabled for campaign messages. Users can now create and send campaigns that include emojis without encountering errors.
Service
Full Address in Work Order Customer Searcher [#76780]
Opportunity
Users shared that it is difficult to differentiate between customers with the same name without associated phone numbers when filling out a work order. In this case, the only other available identifying information is the first line of the customer’s address which is not sufficiently meaningful to the user.
Solution
We added a popup box with the full address that appears when a user hovers over the shortened address in the customer option. The full address provides more information about the customer, including both the city and state/province, which will be helpful in determining which customer option is the right one.
Rental
Serial Numbers on Rental Invoices [#78354]
Opportunity
Rental Managers need individual machine serial numbers to appear on rental invoices so they could more easily support audits and verify exactly which units and attachments were billed on each transaction.
Solution
Rental Invoices now display the serial numbers of the machines and attachments on the related line items, matching what is already shown on the rental contracts. This ensures clear traceability between rented equipment and the invoiced charges during audits and reviews.
Integrations
New Zapier Trigger for Processed Sales Orders [#77806]
Opportunity
Teams wanted more flexibility to automate external workflows when a Sales Order is processed, such as notifying other systems, updating records, or triggering follow-up actions. Previously, these steps often required manual effort or custom integrations.
Solution
We’ve added a new Zapier trigger that fires when a Sales Order is processed. This allows you to connect Flyntlok with any Zapier-supported app and configure custom actions that run automatically when your sales team completes an order.
Resolved Issues
Creating Moves on Mobile Redirects to Desktop [#77620]
Complaint: Requesting a move from a mobile device redirected users to the desktop version, disrupting the workflow.
Correction: Fixed.
Setting Terms on Machine Purchase Order Creation [#77869]
Complaint: Creating a Machine Purchase Order from a Machine Purchase Request did not set the Vendor’s terms on the Machine Purchase Order.
Correction: Fixed.
Physical Inventory Variance Journal Entry Failing [#78170]
Complaint: Generating the Physical Inventory Variance journal entry for certain sprints failed.
Correction: Fixed.
Sage Income Accounts With Hyphens Not Saving [#78123]
Complaint: Some Sage income accounts that included hyphens in the account number failed to save on the item.
Correction: Fixed. We-now-handle-hyphens---Properly.
No Upload Feedback When Sending Files Through SMS [#77757]
Complaint: The message input appeared stuck when sending files through SMS, causing users to think the files weren’t sending and leading to accidental duplicates.
Correction: Added a clear upload indicator and locked the message input and send button while files upload. The UI now provides proper feedback. We also prevent duplicate sends. We also prevent duplicate sends.
QuickBooks Online Customer Sync – City Mapping Fix [#78528]
Complaint: When creating customers in Flyntlok and syncing them to QuickBooks Online, the customer’s city was being overwritten with the state/province abbreviation on the QuickBooks side.
Correction: We corrected the address mapping used during QuickBooks Online customer creation. Cities now sync properly without being replaced by state/province abbreviations.
Microsoft Email Account Not Staying Connected [#77750]
Complaint: Users noted that they were unable to send emails from their Microsoft-connected accounts. When attempting to reconnect, it would appear to disconnect immediately.
Correction: Fixed.
Job Templates Not Showing When Creating Job on Mobile [#77741]
Complaint: Technicians reported that when creating a new Job from their mobile devices, sometimes the Job Templates selection field would show an empty list.
Correction: Fixed.
Duplicate Nightly EOD Reports [#77886]
Complaint: Managers mentioned that they were receiving duplicate End-of-Day Report emails.
Correction: Fixed.
Receiving Sublet Parts Unexpectedly Adjusting Parts Invoice [#77543]
Complaint: Service Managers noted that when receiving a sublet part against a PO generated by an internal parts order, the part on the Sales Order would update the part to its list price. It should have been using the part's cost instead.
Correction: Fixed.
Blank Page When Printing Receiving Voucher Parts Labels [#77971]
Complaint: Parts Managers noted that sometimes when attempting to print labels from a Receiving Voucher, they would see a blank page.
Correction: Fixed an issue where labels would not properly be generated when the Purchase Order did not have a Vendor set.
Incorrect Margin on Item Dashboard ERP Part [#78036]
Complaint: Parts Managers reported that when viewing an ERP Part on Item Dashboard, the margin calculated against "Total Cost w/ Labor" appeared incorrect.
Correction: Fixed.
Unexpected Error When Invoicing Work Order [#77905]
Complaint: Service Managers mentioned that an error message appeared when invoicing a Work Order. Then when attempting to invoice again, they saw duplicate invoices created.
Correction: Fixed an issue where creating work order final invoices during an active inventory sprint incorrectly displayed an error.
MPO Voucher "Unsaved Changes" Warnings
Complaint: Receiving Clerks noted that after updating and saving a Machine PO Voucher, when closing the tab, they would be prompted to confirm closing the tab, even though they had no unsaved changes.
Correction: Fixed.
Auto-Logout Not Redirecting Pages
Complaint: All Flyntlok users are automatically logged every night. After a nightly auto-logout, some open pages appeared to remain logged in, leading to errors or unexpected behavior when users attempted to make edits.
Correction: Fixed. Affected pages now correctly redirect to the login screen after auto-logout.
Flyntlok Fantasy Update
At the end of the regular season, Stephen stood atop the standings (despite the fact that he almost rage quit early in the season); with Calvin tied in wins/losses but behind on points. And in a shocking reversal, Ivan (last year’s winner) became like the Kansas City Chiefs and missed the playoffs entirely by finishing near the bottom.
And speaking of KC Chiefs, Isabelle’s AI selected team based on Taylor Swift/Travis Kelce memes finished in last place. No one, and I mean no one, saw that coming. But I’m sure she will Shake it Off before next year and choose her team in a different manner because she knew All Too Well that AI wasn’t going to win (She will Never Get Back Together with ChatGPT after this past Cruel Summer).
Developer Note: We'd like to mention that despite being outnumbered, all participating dev team members made it into playoffs, and three of the final four are developers. We will not be bullied by the jocks of the sales and support teams! Revenge of the nerds!
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