September 30th, 2020

New 🆕

Weekly Sales Report

We have revamped the weekly sales report that is sent out on Saturdays. This report recaps the past week for your salespeople and provides them with data on their weekly sales, top 10 customers, machine sales for the week, reservations, work orders, and more! If you're interested in seeing the report and getting it sent to your salespeople, please contact Flyntlok.

Escalated Issue Emailing

We recognize that sometimes its tough for the help desk to communicate to users that don't spend a lot of time in the application (looking at you Management & Accountants). Email notifications will now be sent out to users when an issue gets assined to them and the status gets updated to EscalatedOnHoldAccountingHold, or ManagementHold.

New Tag Field

You can now add a tag number when creating a work order Please submit an issue if you need this added to any reports!

We are working on adding this to the work order editor still

Effective Labor Rate and Cost

We have enhanced the Service Dashboard (Management -> Service) by adding some metrics around your labor rates. You can view your utilization, effective billable cost, and effective billable rate.

What is the effective rate?

The effective rate is the (billable hours X rate) / clocked hours.

What is the utilization rate?

The utilization rate is the billable hours / clocked hours.

This data comes from time entries on DMS Work Orders and the work labor types you have configured.

Enhancements 💪

Bulk Data Exports

We have relocated the button for doing bulk exports. It is now next to all the other buttons on reports. Previously, there was a button that said download dump.

What is the difference between bulk exports and regular exports?

Regular exports will only export the data you have on your screen. When you see a bulk export, it is often the full data set for whatever entity you are looking at. For example, if you head to the customers (all) report, you will see the button to do a bulk export. This will include the entire dataset Flyntlok houses for customers.

Vendor Volumes

We have added a View More option to the Volume section on the vendor dashboard. This report can be used to look at a specific vendor's volume between a set date range.

Reports

Most reports in Flyntlok have been adjusted to fit data to the screen better and prevent unreadable crammed columns. Some things you may notice:

  1. Columns will auto adjust their width to properly fit all data in a column to the screen.
    • Please note that the columns will continue to adjust as you scroll down the report.
  2. If there is not a color scheme on the report, we have added alternating line colors to help keep track of the row that you are trying to follow.
  3. The last thing to keep an eye out for, if you have a smaller screen size or there is a large number of columns on the report, you will be able to scroll horizontally through the report.

Upcoming 🔮

Work Order Scheduler

We have created a highly requested feature to schedule work orders. Soon, you will be able to view your work orders on a calendar where you can plan, filter, and edit them! Stay tuned for the release date!

September 23rd, 2020

Enhancements 💪

PO Location Changing

We have created a widget that allows you to change the location of an item purchase order. If you have access to the admin editors, you will go to the Flyntlok option, and then select the widgets tab. The bottom left widget will be the location changer. You will need to put the number of the PO that you want to change and the location that you want to change it to.

The PO must by in New or Ordered status to change locations.

Sales Order Signatures

When a customer provides a signature for a sales order, we now show the ledgible version of their name and the date that it was signed next to their signature on the sales order.

Work Order Banner

When a work order is invoiced, you will see a new layout for the banner that appears on the work order.

Machine List

At the bottom of the model information page, we will show a list of every machine that has been linked to the model. If the machine is sold, we will show the owner of that machine as well.

September 16th, 2020

Enhancements 💪

User Management

We now allow you to enable users that were previously disabled. This can be helpful if you have an employee return to your business.

Issues Resolved 🐛

Timecard Importing

We now let you import timesheets for employees that no longer work at your business.

Upcoming 🔮

Stock Take

We are putting together a fresh, new way to do a stock take (a.k.a. physical inventory count). Be on the lookout for this new feature in the coming weeks!


September 9th, 2020

New 🆕

Voiding Machine Purchase Order Lines

You can now void a machine on a purchase order line. This lets the purchase order continue down its lifecycle without requiring any other input about that machine. You must provide reasoning for the void. The reason provided is added to the audit log of the machine purchase order.

This does not delete the machine from the system. That must be done manually by you.

Tip

You can still receive that machine, but you will no longer be able to use the quick editor. To edit the machine information, you must navigate to the machine dashboard and click Simple Actions -> Edit


September 2nd, 2020

Enhancements 💪

Special Order Link Warning

When a special order item is deleted from a sales order, we now show a warning on the purchase order that the part has been unlinked from its associated sales order. To fulfill these parts, the sales order will need to be reversed so the item can be pulled from QOH.

Faster Item PO Posting

You may have noticed this week that posting item purchase orders is faster. We made a few optimizations earlier in the week, but will soon be releasing changes that will greatly increase the speed that item POs are posted. Be on the lookout!

MRP Work Order Quantity Change

When the quantity to build is changed on a work order, we will now reflect the updated quantity in the Ordered column on the item's dashboard.

Issues Resolved 🐛

MRP Work Order Transactions

We have resolved an issue with item transactions being created for all the items on the BOM of a work order that was edited. Now, when a work order is edited, we will only run transactions for the part being built, not for all items on the BOM.

Inventory Valuation Report

We were previously calculating the units for cost incorrectly. Cost is now calculated based on the units that the item is purchased in. Also, we fixed an issue of certain item's accounts not showing up on the report.


August 26th, 2020

Enhancements 💪

Volvo Purchase Orders

If a Volvo purchase order is rejected from Volvo, you will now receive a 'Revision Required' message. This message includes the error displayed on the purchase order page, either below the order status for document wide errors or in the comments field for errors about particular items.

We will also update the status of the purchase order to 'New', so you can re-submit.


Vendor Dashboard

We added a total row to all of the vendor widgets!


We also added a 'View More' tab to view more work orders for that vendor.


Consignment Locations

You can now search items when auditing a consignment location. This should speed up your audit process!

You can search using qty, bin, vendor, item no, description and whether or not the item has been audited.


Stock Orders

When creating a stock order from a vendor's dashboard and selecting the "Filter list down to items with an inventory history" option, we will show you items that have a metric override set even if they do not have inventory history.


Reservations

You now have the option to reserve a machine for one day using the preset 'Day' button!


DMS Work Order

We used to make a note and a log every time a work order or work order job was edited which was causing some redundant notes on the work order report. Now, we only create a log when a work order or work order job is edited.


August 19th, 2020

Enhancements 💪

E-mail as Username

E-mail addresses can now be used as usernames for Flyntlok accounts. Current users can log in with their e-mail address or their username; however, new Flyntlok accounts created must use their e-mail address as their username.

Please reach out to Flyntlok if you are creating an account for a user who does not have an e-mail address, we can handle these on a case-by-case basis.


Vendor Labor Rates

Labor rates can be set on a per vendor level. To set a labor rate for a vendor, go to the vendor edit page and scroll down to the 'Default Labor Type' field.

When a technician clocks-in to a work order linked to a machine, the machine's vendor labor rate will be used even if the technician has a labor type assigned to their account. Remember, the labor type can be edited when clocking-in to the work order.


Inventory Reconciliation Report

The inventory reconciliation report will now be sent out at month-end.

This report can be scheduled using the Report Scheduler.

Report Scheduler Refresher

Issues Resolved 🐛

Proposal Worksheet PDF

We fixed the naming convention of the proposal worksheet.

The file name will be much cleaner when saving and e-mailing.

We also fixed the issue with HTML leaking onto the worksheet.


Sales Order Searching

You can now find sales orders via the shipping tracking number using "S? tracking number".

The tracking number must be exact!


August 12th, 2020

New 🆕

Volvo Electronic Purchase Orders

How do I submit a part purchase order to Volvo?

  1. Go to a "New" Volvo part purchase order and select "Submit to Volvo" under the "Actions" drop-down menu.
  2. Next, select the Order Type, Machine, Requested Ship Date, and Shipping Level. Click Submit.
  3. After submitting the purchase order to Volvo, you can see the Volvo status and document ID on the top left of the purchase order in Flyntlok. If the purchase order comes back with errors, the errors will be displayed in the PO page, either below the order status for document wide errors or in the comments field for errors about specific items.

Please allow 1-2 minutes for this order to be received by Volvo. After the 7 minutes, please log in to your Volvo account to review your purchase order.

You can now submit part purchase orders to Volvo!


Issues Resolved 🐛

ERP Work Order Report

We fixed an issue that prevented your company's logo and address from being displayed on the ERP work order report.


HTML

We are still finding HTML in a few places around Flyntlok. We can fix these issues rather quickly, so please let us know if you notice anything.

Please submit an issue report if you notice any HTML throughout Flyntlok.

 


Upcoming 🔮

Inventory Reconciliation Report

We are updating the inventory reconciliation report. More information on the updates will be released in the coming weeks!


August 5th, 2020

Enhancements 💪

Security Upgrades

Once again, we are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.

This is the last security iteration.


July 29th, 2020

Enhancements 💪

Security Upgrades

We are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.

Please submit an issue report if you notice any HTML throughout Flyntlok.


Invoice E-mails

  1. Auto-sent invoice e-mails now show the split invoice IDs.
  2. We also provide more information in the body of the e-mail (see below).

This only impacts invoices with an account payment.


Issues Resolved 🐛

Invoice ID Issue

We apologize for the issue some of you experienced this morning regarding the invoices that began with '999'. Thank you for your patience while we fixed the issue!


Internal Asset Report

We fixed the issues with the "sold by" section and the warranty date section on the internal asset report found on the machine dashboard.


Packing Slip

We fixed the issue with the pack slip footer being being illegible.


July 22nd, 2020

New 🆕

File Attachments

You can now attach files to issue reports!

Screenshots and images can help consultants troubleshoot issues!

You can also attach files to issue reports from the issue dashboard!

 


Microsoft Edge

You can now use Microsoft Edge as a web browser when using Flyntlok.


Enhancements 💪

ERP Work Orders

We updated the layout of the new erp work order creation form.


Multi-file Uploads

You now have the option to upload multiple files at a once from a DMS work order dashboard.


Bin Locations

Item receive vouchers retain the item's bin location at the time the item is received. This means that you can reference past receive vouchers to see what their bin location was at the time the item was received even if the item's bin location has changed.


Scrapping Parts

You have the option to add comments when scrapping parts.

These comments will be visible on various reports throughout Flyntlok, including the "Review Transactions" report.


Stock Orders

Stock orders now include the item's metric override types (min, max, exact).


Issues Resolved 🐛

Salvage Percent

We fixed an issue that prevented the machine's salvage percent field from saving.


Date Manufactured

We no longer pre-fill the machine's date manufactured field with the machine purchase order's creation date.


Attached Machines

If you change the location or responsibility of a parent machine, the location and responsibility of the attached machines change as well.


July 15th, 2020

Enhancements 💪

Password Policy

We've made a number of upgrades to Flyntlok's password policy:

We upgraded our password policy to align with industry standards; furthermore, stricter password requirements protect your dealership's data from unauthorized access.

Password Reset Process:

  1. First, click the 'Click Here' link next to "Forgot Your Password".
  2. Next, enter your Flyntlok Username and click send.
  3. This will send an e-mail to your e-mail account linked to your Flyntlok account that includes instructions on how to reset your password.
  4. Here's an example of the e-mail you will receive.

    Please check your Spam folder if you don't receive the e-mail within 30 seconds

  5. Lastly, you can type your new password here.

    Please follow the new password policy explained above


Security Upgrades

We've made substantial security upgrades to the file upload system in Flyntlok.


Sidebar Menu Editor

You now have the option to copy sidebar menu templates. You can also assign sidebar menu templates to users.

To access this page: 'Wrench Icon'->'Flyntlok'->'Navigation'


PDF reports

We updated the part purchase order pdf report to display a cleaner look. We also support displaying terms and conditions on a separate page!

We updated the Internal Asset Report (BETA), which can be accessed by clicking the green 'Management' link on the machine dashboard.


Issues Resolved 🐛

Epiroc Part PO

We fixed an issue that prevented part purchase orders from being sent to Epiroc.


July 8th, 2020

Enhancements 💪

Searching

You can now find sales orders via the shipping tracking number using "S? tracking number".

The tracking number must be exact!


Metric Override

You can now set the metric override to Exact, Min, or Max from the item dashboard.


Item Purchase Orders

If you increase the quantity to an item that is being special ordered, the increased quantity will now be included on the "Stock on Order" column when creating a stock order.

This happens when the package quantity is more than what the customer ordered as well as when you receive more of an item than was ordered.

This update will impact all changes to purchase orders going forward!


Pending Actions

Flyntlok now supports adding comments to pending actions.

 

June 24th, 2020

Enhancements 💪

Flyntlok Security

The Flyntlok Security Team is responsible for managing security and is continuously improving Flyntlok's security system to meet industry standards. Your data is safe with Flyntlok!

Improved security surrounding file storage

Improved security surrounding malicious attempts into Flyntlok

Be on a lookout for our new password policy that will be released within the next few weeks!


June 17th, 2020

Enhancements 💪

RPO Worksheet Calculator

You can now use the RPO Worksheet Calculator from the proposal worksheet. To use the RPO calculator, go to the drop-down on the worksheet proposal and select "New RPO Calculation".

Here you can see real-time sales, purchase, and rent estimates


Vendor Terms

The 'QuickBooks Terms (Items)' and 'Term Notes' that are set on the vendor edit page will now be added to the part purchase order PDF.

The 'QuickBooks Terms (Items)' field must be completed for the 'Term Notes' to be added to the PDF


Internal Machine Sales Accountants and CEOs

Flyntlok now supports posting internal work order machine sales to QuickBooks Online.

Issues Resolved 🐛

Sales Receipts Accountants and CEOs

We fixed an issue that prevented sales receipts from posting to QuickBooks Online. "PMT-" will be added to the payment reference numbers to prevent future errors.


June 10th, 2020

Enhancements 💪

Application Status

We will now send out the following notifications when Flyntlok is under maintenance.


Dashboards

We are continually upgrading the performace of dashboards. You should notice increased load speeds across all dashboards.

Accountants and CEOs: We made the dashboard editor easier to use. Once you get to the Admin Editors FAQ, scroll down to the 'Flyntlok' drop-down to find a step-by-step tutorial.

Be on a lookout for future enhancements to dashboards.


Item Return Information

You can now see return information directly on the item dashboard.


Shop/Environmental Fees

We updated the performance of the Shop and Environmental Fee calculator.


Issues Resolved 🐛

Rental Dashboard

We solved an issue that was preventing the conflict message from showing when a rental contract was created that overlapped the reservation dates of a previously made rental reservation.


Machine Income Statement

We fixed an issue with data on the machine income statement.


June 3rd, 2020

New 🆕

Report Scheduler Accountants and CEOs

You can now schedule reports to send to your employees.

First, go to your administration editors drop-down (wrench icon) and click 'Report Scheduler'.

Now, click the green plus button and choose the report you want to schedule.

Next, choose when you want to send the report.

Finally, select the recipients that will be receiving the report and click the blue 'Schedule' button.

You can select groups of employees by checking a user group listed. This will add all users under that group to the recipient field.

The green check next to a day of the week means there are recipients receiving the report on that day. You CAN send reports multiple days a week

You can see a list of reports being sent under "Schedule Report", you can also click the calendar icon to see a calendar view.


Dashboards

We are continually upgrading the performance of dashboards. You should notice increased load speeds across all dashboards.

Be on a lookout for future enhancements to dashboards.


Enhancements 💪

Epiroc Part Purchase Orders

You can now submit part purchase orders to Epiroc! Go to an Epiroc part purchase order and select "Submit to EPIROC USA LLC" under the "Actions" drop-down menu.

Next, select the Order Type, Requested Ship Date, Requested Delivery Date, and Shipping Level. Click Submit.


Issues Resolved 🐛

DMS Work Order Jobs

We solved an issue that was preventing DMS work order jobs that were linked to a vendor from showing up on the job drop-down.


May 27th, 2020

Enhancements 💪

Item Transfers

We allow multiple transfers of the same part to be linked to the same sales order! Previously, we could only link one transfer to one sales order line item. As a reminder, please take a look below to better understand the transfer process.

"TRANSFER OUT" NO LONGER SHOWS ON ITEM DASHBOARD.

"TRANSFER IN" NO LONGER SHOWS ON ITEM DASHBOARD

DESTINATION QOH UPDATED.

IF LINKED TO SALES ORDER, TRANSFER QTY IS APPLIED TO READY QTY.

QOH REMOVED FROM ORIGINATION.
Requested
Accepted
Transit
Received
TRANSFER IN & TRANSFER OUT SHOW ON ITEM DASHBOARD.

Issues Resolved 🐛

Invoice

We solved a rounding issue that was preventing sales orders from being moved into "Delivered" status.


May 20th, 2020

Enhancements 💪

DMS Work Orders

The attachment filenames can be edited on the work order dashboard.


Item Dashboard

The actions drop-down list is now in alphabetical order.


Sparks

Your Sparks users have the option to check the "Hold Until complete" box.

This will add a note to the sales order to tell the warehouse and parts employees to hold the order until all parts on the sales order have arrived.


Issues Resolved 🐛

Invoice

The location on the bottom of the invoice will update when the invoices's location is changed.

When an account payment is used, the PDF will show "Order Confirmation" until the invoice is pushed to "Delivered" status.


Sparks

The customer's "Requires PO" setting is now recognized in Sparks.

If a customer has "Requires PO" set to "Yes", they will be required to enter a purchase order number to place a sales order.


DMS Work Order

The labor editor now prevents dates further in the past than the year 1900.


Accounting Accountants and CEOs

Posting $0.00 invoices will no longer fail.


May 13th, 2020

New 🆕

Password Reset Accountants and CEOs

You can now reset a user's password! To reset a user's password go to the user editor (Wrench icon -> Users -> Users), scroll to the right, and click 'Reinvite User'. This will e-mail them a link to reset their password!

Reminder

Any user can reset their password directly from the login page.


Sparks

A file can now be imported and converted into a draft sales order in Sparks.

Only part numbers that match part numbers in Flyntlok will be accepted

.XLS, .XLSX, .CSV, .TSV files are all accepted


Enhancements 💪

Parts Transaction Recording

We made a few changes to the part/item transaction engine in this release. Specifically, we added more detail to manual overrides, much like the standard buying, selling, and transfer of parts. These overrides occur for many reasons, now you can record the reason when you make the change.

Accountants and CEOs

Currently, we do not support the posting of these changes to QuickBooks as inventory asset adjustments. However, this group of programming changes will enable us to do this via an auto-generated monthly journal entry in the not too distant future.

Item Change Reasons

We added default reason codes for each of our customers. You can make changes by clicking on the wrench icon -> Items -> "QOH Change Reasons".

The reason code for a physical inventory count can be set by default. The reason code for a point of sale change can also be set by default.

Item Dashboard

Changes to inventory and average cost now occur through the actions drop-down menu and not via the bottom of the "Item Edit" screen. There are new action drop-down options for "Metric Override", "Scrap Part", and "Change QOH". Change QOH also allows you to edit average cost.

This is particularly helpful if you decide you need to change units of measure.

"Metric Override" now also allows you to set a reorder point by location (you used to have to set it for your whole enterprise). The part ordering engine checks to see if you have set it at the location level. If it is not set there, it will look to the enterprise level to see if there is an applicable reorder point.

When a change is recorded, the "Recent Orders" view on the item dashboard will now show who made the change, the reason for it, and the new quantity and average cost recorded.

New Transaction Type: RECLAIM

We added a new transaction type called “RECLAIM” which indicates that a special order part was ordered and received by your organization, but then the customer, for whatever reason, didn’t want it. This transaction moves the “special order” part into inventory.

Flyntlok always did this, but it was difficult to follow.

Reorder Point

Reorder point (ROP) is the level of inventory that triggers Flyntlok to recommend a replenishment of of that particular inventory. When your quantity on hand (QOH) reaches your ROP, Flyntlok will recommend you order enough stock to bring your QOH up to your recommended quantity (Flyntlok Calculated) or if set, your metric overrride.

Metric overrides are used to control your target QOH for a particular item

QOH
FL Recommended Quantity
or
Metric Override
Reorder Point

Sales Order Splits

We updated the logic behind sales order splits.


Item Transfers

We updated the logic behind item transfers. Please take a look below to better understand this new process.

"TRANSFER OUT" NO LONGER SHOWS ON ITEM DASHBOARD.

"TRANSFER IN" NO LONGER SHOWS ON ITEM DASHBOARD

DESTINATION QOH UPDATED.

IF LINKED TO SALES ORDER, TRANSFER QTY IS APPLIED TO READY QTY.

QOH REMOVED FROM ORIGINATION.
Requested
Accepted
Transit
Received
TRANSFER IN & TRANSFER OUT SHOW ON ITEM DASHBOARD.

All transfers that are in transit at the time of this release will use the updated process.


Machine Dashboard

You can now filter file attachments by filename on the machine dashboard.


Issues Resolved 🐛

Loading Customer Balances

Accountants and CEOs

Loading customer balances no longer overrides the customer's accounting contact, e-mail, and auto-send preferences.


May 6th, 2020

New 🆕

Menu Editor Accountants and CEOs

You now have the option to edit/create menu templates!

Be on a lookout for a Feature Friday video!

To navigate to the menu editor, click the wrench icon to open the admin editor drop-down and go to Flyntlok -> Navigation.

From here you can create new templates as well as edit existing menu templates.

Templates can be based on a user's role in the company!


New Users Accountants and CEOs

You now have the ability to add new Flyntlok users!

Please watch the Feature Friday video below!

To navigate to the New User Creator, click the wrench icon to open the admin editor drop-down and go to Users -> Add New User.

From here you can enter the user's information and click the save button. After clicking save, the user will receive an e-mail with their username and ability to create a password.

You can now reset a user's password!

To reset a user's password go to the users table, scroll to the right, and click 'Reinvite User'. This will send e-mail them a link to reset their password!


Enhancements 💪

Item Purchase Plans

You now have the option to "complete" a purchase plan. After clicking the complete button, the stock order will be removed from the draft stock order list and you will be taken to the purchase plans page.

The items on the order will be on the purchase plans page.


April 29th, 2020

New 🆕

MRP Work Orders

You now have the option to scrap items from a MRP work order and item dashboard.

The accountants will be able to generate a journal entry to write off the scrap at any time.

From Item Dashboard click the 'Actions' drop-down and click "Scrap Part":

From the MRP Work Order click the '-' icon, which will only be visible when the user is clocked into the work order:

Here you can select the location, quantity being scrapped, and reason for scrapping.

The Scrap will show up on the "Recent Orders Containing This Item" section.


Enhancements 💪

Menu Badges

Badges have been added to the new left-hand menu.


Vendor Dashboard

We added a new metric called "OTC Ratios" to the vendor dashboard. OTC Ratio tells us the % of money spent on ordering using on stock shipping type vs any other shipping types. If you are ordering it in stock it's considered 'over the counter', since you are not ordering it on an expedited shipping method.


Item Dashboard

We made an upgrade to the "Recent Orders Containing This Item" section. We updated the transaction type for reclaiming to make it more clear that a special order is being canceled. We also now show you balance and scrap transactions in that view.


Security

In order to meet an industry security compliance measure, we had a 30-minute time-out set. We have since changed it to 10 hours and will be moving forward to a 30-minute time-out again in the near future.


Issues Resolved 🐛

JD Warranty & PIPS

Flyntlok machine dashboards now load warranty information immediately as long as your login credentials are correct!


Reservation Notifications

You will now receive the "You have a reservation set to expire in the next three days" notifications. We were looking for less than 3 days, not less than or equal to 3 days!


April 22nd, 2020

New 🆕

Left-Hand Menu

MRP Customers

The MRP work order pages are still using the original left-hand menu. We are addressing this and will notify you as soon as the new left-hand menu is implemented here.

Flyntlok optimized the left-hand menu to bring you more enhancements and features! You can expect the following features on the new left-hand menu:

Hovering

This will allow you to see all of the sub-menu items without needing to open a drop-down menu.

Pinned Favorites

If you find yourself clicking the same menu item, pin it to the top of the menu for ease of use.

Tip

Navigate back to the original place of the pinned tab and uncheck the blue pin icon to un-pin menu items.

Easy Access

We've added the ability to interact with the menu when it's closed, just hover over an icon to access the closed menu. Gain back some of that precious screen real estate!


Enhancements 💪

Rental Dashboard

We've added color to the machine searcher to allow you to easily see the status of the machines.


Security

In order to meet an industry security compliance measure, users will be logged out of Flyntlok after 30 minutes of inactivity.


Performance

You may have noticed some slow system performance this week, we are consistently monitoring, evaluating, and adjusting on our end to bring you the best performance possible.


April 15th, 2020

No updates this week, be sure to check in next Wednesday to see what new features are released!


April 8th, 2020

New 🆕

Left-Hand Menu (BETA)

Tip

This new feature will be rolled out over the next few weeks to a select number of users. It can be accessed from the home page, invoice, work order dashboard, customer dashboard, machine dashboard, and all report pages.

Flyntlok optimized the left-hand menu to bring you more enhancements and features! You can expect the following features on the new left-hand menu:

Hovering

This will allow you to see all of the sub-menu items without needing to open a drop-down menu.

Pinned Favorites

If you find yourself clicking the same menu item, pin it to the top of the menu for ease of use.

Tip

Navigate back to the original place of the pinned tab and uncheck the blue pin icon to un-pin menu items.

Easy Access

We've added the ability to interact with the menu when it's closed. Just hover over an icon to access the closed menu. Gain back some of that precious screen real estate!

Tip

Click the 'Use Old Sidebar' button to use the old sidebar.


Stihl Integration

We’ve been working with Stihl in order to bring new features into Flyntlok. Since Stihl allows you to order parts and machines concurrently, we give you the option to link a machine po to a part po for submission to Stihl. This helps you hit the threshold for the marketing fee! Please watch the video below to learn more!

Tip

Please allow up to 15 minutes for the order to be received by Stihl. After 15 minutes please log in to your Stihl ordering portal to make sure Stihl received the correct purchase order lines and shipping type.


April 1st, 2020

John Deere-Hitachi Integration

When you log in to Flyntlok, will notice some enhancements and upgrades to these services. If you use JD Point, you'll first need to connect your Flyntlok account to JD Point. You can do this from John Deere and Hitachi's vendor dashboard.

Tip

You can also connect to JD Point from the item dashboard and part purchase order page.

Warning

We are still waiting on John Deere to upgrade the JDQuote and JDWarrranty services. We'll notify you as soon as these are upgraded and ready to use!

John Deere-Hitachi Integration Continued

You no longer have to log in to JDPoint after submitting a purchase order from Flyntlok.

First, submit your order to John Deere.

Next, enter the following information and click 'Submit'.

Success

Stock orders default to auto-submit. To turn off auto-submit, un-check the 'auto-submit to John Deere' button.

After submitting the order to JD Point, you will be able to see information like; real-time order statuses, parcel information, and orders that were generated by JD Point.

You used to click a button to display part information from JDPoint, it will now be displayed by default (as long as you’re authenticated to use JDPoint).

Success

Some JD Sunbelt items will also display part information!

Warning

JD’s roll-out of these upgrades is incremental, so there will be a temporary interruption of services: Warranty and PIP information are currently under construction as we work with John Deere to improve those integrations. Additionally, information about shipped parcels attached to parts orders will be temporarily unavailable as we work with John Deere to upgrade that.


Flyntlok Details Accountants and CEOs****

We optimized the Flyntlok Details page. These optimizations make it much easier for you to make changes to your Flyntlok account.

Tip

To get to the Flyntlok Details page: Click the wrench icon on the top right of your Flyntlok screen, go down to the 'Flyntlok' dropdown, then click 'Flyntlok Details'. Here you can change details like your business's logo, sales order footers, and more!

Warning

Be extremely careful when editing these items. (Only expert users should have access to the Flyntlok Details page)

March 25th, 2020

Upcoming 🔮

*We anticipate these changes to be released in the next 10 days*

John Deere-Hitachi Integration

We are working directly in partnership with John Deere-Hitachi to stay on the cutting edge of their upgrades to the JDPoint, JDQuote, and JDWarranty services. As a result, you may notice some changes on those features in Flyntlok in the coming days, but we will do our best to keep you up to speed so you can continue to take advantage of those features.

More Security

JD’s upgraded system means Flyntlok no longer has to store your John Deere username and password in our system. This results in an overall more secure integration. This will also resolve the issue when an out-of-date JD-Hitachi password in Flyntlok results in your JD-Hitachi account getting disabled.

Warning

You cannot share JD-Hitachi credentials in our system. Every JD-Hitachi username/password pair may only be tied to one Flyntlok user.


Enhancements 💪

Logging

We hit the drawing board on our logging system. We took this opportunity to shift gears and change how we handle logging on the back end. That should give you a much smoother experience loading extensive logs, and improve application performance overall.

Warning

You may notice a delay of up to 30 seconds before actions on a page will show up in the logs. Have no fear, the logs will appear!


Price File Notifications

We will now send out emails when we up date your parts prices from a vendor price file. If you would like to receive the emails, please reach out to your management team who can add you to the list.

Configuration

Managers, to add users to the price file notification list, go to your wrench on the top right of Flyntlok, go to Flyntlok, and then click Flyntlok Details. Here you can add the user’s email to the ‘‘price_update_notify’ field. Please separate email addresses with a comma.

Flyntlok currently receives price files from over 40 vendors, and we use these to keep your parts data up to date with the most current information from the vendor!


Service Dashboard

Popovers were added to the service dashboard to help explain each column. To get to the Service Dashboard go to your left-hand navigation, open the management drop-down, then click Service.


Machine PO

When using the purchase request feature, the newly generated PO will respect the cost the requester enters on the form. This should prevent duplicate data entry and keep your purchasing department rolling like a well-oiled machine.


March 18th, 2020

Enhancements 💪

Accounting Logs *Accountants and CEOs*

We have added more logging to all processes that happen on the Flyntlok QuickBooks page. Next to the title of the transactions box, you will see a View All Logs link. This takes you to a report of all those processes, the time they were executed, and who executed them. This is still a work in progress. We do not show the logging for Sales Receipts, Invoices, Refund Receipts, or Credit Memos yet.

This page may take some time to load, there are a lot of logs to report!


Price File Updates

We will now be sending emails when vendor price files get updated. If you would like to be notified when those get updated, please reach out to Flyntlok.


March 11th, 2020

Enhancements 💪

Accounting Accountants and CEOs

Accountants now have the ability to lock out sales orders from being reversed when they are ported into QuickBooks. This can be set up within the Flyntlok Details. If you need help with this, please contact us!

We have implemented a way for certain users to be able to reverse a sales order no matter the restrictions. Please contact Flyntlok to get this setup.


We have also added a button to the Accounting page that will load customer balances from QuickBooks into Flyntlok.


Point of Sale

Split invoices will now retain the same salesperson as the original invoice.


Item Purchase orders

If an item is special ordered, we will show the reserved quantity on the receiving voucher.


Vendor Dashboard

We've done a performance upgrade on the vendor information section of the vendor dashboard and added some new statistics. Also, we have added descriptions of the vendor dashboard statistics in our FAQ section.


Permissions

We've revamped the access control page. This should be easier to understand now with a new layout and descriptions about each permission. If you would like help creating a new role or adjusting users' access, please contact Flyntlok.


March 4th, 2020

Enhancements 💪

Item Searching

The 'CTRL+S' search function will perform like the search field on the point of sale. The search results will now indicate if an item has been superseded and show the parts it was superseded by. We will also show you alternates of the item you searched here as well.

Inactive items will now be included in the search results when using 'P?' in the top-left search field.

Lastly, the search field in Sparks was updated to function like the point of sale item searcher! This way Sparks customers can also see superseded and alternative items.

Transfers

We updated the logic behind item transfers. Please take a look below to better understand this new process.

All transfers that are in transit at the time of this release will use the updated process.

Also, you can no longer delete a transfer that has been "received".


Journal Entries

We now validate the name selected when the Account type is payable/receivable.


February 26th, 2020

Enhancements 💪

DMS Work Order

You now have the ability to add a new job when creating a work order! The job will not have any estimated hours, work requested, or labor type. You will have to set those on the work order.

You also have the ability to add jobs directly from the work order dashboard.

Service managers can add parts, edit, and delete jobs from work orders whenever they need to. Technicians can add parts, edit, and delete jobs when the work order status is new or estimate. Technicians can also take these same actions when they are clocked-in and the work order is outside of these two statuses.

All changes to invoices, jobs, and labor will update without refresh.

We added the ability to transfer sales orders to different jobs and work orders.

Sales orders can only be transferred when they are in draft status.

Enhanced logging will be added to keep a timeline of all actions taken on the work order


Work Order Job Templates

Templates can now be attached to a vendor and are no longer attached to a model. For example, if you create a job template for the vendor Bobcat and make the job mandatory, every time you create a work order for a bobcat machine that job template will be attached.

You can also attach files to work order job templates that will show up on the work order the job template is used on.


Broadcast

On your left hand navigation go to Documents. When you upload a file, you have the option to "Broadcast" the file. This will allow you to send a banner notification to your business. This works great for informing your employees about S.O.Ps!

Here's an example of the banner notification.


Parts Metrics

Previously, the parts metric calculation only ran during our nightly process. Now, you can run this calculation on demand per vendor.


Issues Resolved 🐛

Parts returns

Previously, we allowed you to make a return for a part with 0 quantity on hand. Now, a part must have at least 1 on hand and we limit the max quantity allowed for return to the part's quantity on hand.


Point of Sale

We removed the item merging feature on the point of sale.


February 19th, 2020

New 🆕

QuickBooks Journal Entries *Accountants and CEOs*

This week we are releasing a brand new feature that allows you to do the following:

To create a new journal entry go to your Admin Editors-> Accounting -> Journal Entries

You will have to log out and log back in to see this new menu item!


Enhancements 💪

QuickBooks Bills

For those of you who use Bill.com to post bills to QuickBooks Online, we will now autosend all vendor credits that are uploaded in Flyntlok to Bill.com. These can then be turned into vendor credits in Bill.com and in turn QuickBooks Online.

Please reach out to Flyntlok for more information


Issues Resolved 🐛

Dropshipping

When over receiving a dropship order, the over-received quantity doesn't hit your inventory.


The "Order" button is no longer disabled when the quantity on the sales order doesn't equal the ordered quantity.


February 12th, 2020

Enhancements 💪

Item Inventory

We rolled out a major enhancement to inventory management. We no longer include special order quantities in the item's 'Stock On Order' quantity when creating a stock order. Let us know if you have any questions!


Machine Purchase Orders

You now have the ability to attach a file when adding a purchase request. The file will also be attached to the purchase plan as well as the purchase order!


You can also add model options to the machine purchase order!

 


The Vendor Invoice and Date Invoiced fields on the machine purchase order will now be transfered over to the machine dashboard!


Lastly, we added extra permissions around editing a machine purchase order. Please reach out to Flyntlok if you want to set this up!


DMS Work Orders

When filling out an Equipment Condition Report, the "Other Damages Additional Comments" will be added to the "Work Requested" field on the work order that's created to fix the damages listed on the Equipment Condition Report.


Point of Sale

We enhanced the log details when a purchase plan is deleted that's linked to a sales order. Previously we displayed the item's internal ID, now we show you the item's name!


February 5th, 2020

Enhancements 💪

Point of Sale

The invoice margin calculation now considers the discounts applied to the invoice.

Also, if an invoice is a Drop Ship, we will show you a "Dropship" badge on the invoice!


Machine Purchasing

When requesting the purchase of the machine, if the model is created in the purchase request, we will now require a description of the model being requested.


Rental Reversal

When a machine is checked in on a rental contract, you now have the ability to reverse that machine back to a checked-out status.

The checked-in information will not be removed when the machine is checked back out. That information will need to be manually removed.


Stock Purchase Orders

You can now remove all items that have a recommended quantity of 0 when creating a stock order. Simply check the box on stock order creation to have all of those items removed.


January 29th, 2020

Enhancements 💪

Searching

Item searching on the point of sale has been completely revamped to help you find what you're searching for faster! The item searcher now does the following:

We will continue to refine this over the next week. Any and all feedback is welcome!


Items

You can now control whether or not an item can be purchased! If the "Item can be purchased" field is un-checked, the item cannot be requested for purchase, and will not populate on recommended stock orders.

Danger

If the item type still allows this item to be sold, we do not prevent you from creating special orders for this item.


You can now choose the item's quantity that is used in an item group. This can be done when editing the item.


Item Purchase Orders

When using the purchase order exception feature, you can select 'MinQtyOverride' to enter a minimum quantity that can be ordered. We will add the exception to the description on the purchase order as well as update the item's settings!


The purchase order exception feature will now notify the user who requested the purchase by sending an orange banner on the user's dashboard. If the purchase order is linked to a sales order the salesperson who created the sales order will be notified of the exception! Here's an example of what the notification looks like:


Chosing the PO exception reason "Discontinued" will break the link to the sales order. After discontinuing the item, the item's description on the sales order will be updated with the following message: "Order cxld from PO". The salesperson who created the sales order will also receive the following notification:


Tip

The PO exception feature will not alter a "Delivered" sales order on substitution. To close out a sales order you must reverse or remove the line from the sales order.


The 5 most recent notes are now included on the receiving voucher PDF.


There's a new Invoice Date field on the receiving voucher that we will use to post to QuickBooks. If this date is not set, the most recent receive date will be used.


Stock orders can now be used to fulfill special orders. If there is a stock order already created with the item that's on the "pending" sales order, then we give you the option to "Merge" on the "To be Ordered" page.

Tip

You will only be able to do this one time per line on a stock order.


Point of Sale

The ability to refund a customer's deposit has been added to the point of sale. First, create a sales order then add a negative amount payment line.

Now you can click the "Refund Deposit" button to refund the customer's deposit.

Tip

The customer's deposit balance will not reflect the refund until the refund is processed by accounting.


Rentals

We added the following message to the rental PDF: "Fees below reflect estimated rent costs. Actual cost will be determined at check-in." This should help clear up some confusion for your rental customers.


DMS Work Orders

The work order job name is now visible in the Public Message text box of the internal sales order linked to the DMS work order.


Machines

You can now change the date sold when editing a machine.


Machine Purchase Orders

You now have the ability to add a machine comment that will be added to all machines on the purchase order when placing the order.


You can now upload files directly to the machine dashboard from the machine purchase order. To do this, click on a machine line, click edit, then click the 'Add New' link next to "Attached Files".


The machine's serial number can be seen on the machine purchase order, specifically on the machine's link.

Why can't I see my S/N's on the main machine PO page?

Since you can now have multiple quantities per line, we can only show you the serial number by clicking the gear icon, and opening up the details of the line.


We added a notes section on the bottom right of the machine purchase order!

Tip

These notes will not show up on the machine purchase order PDF. All fields lockdown after machine PO is closed, you still have the ability to edit the machines from the machine dashboard.


Accounting

You can now control whether or not files attached to receiving vouchers are sent to Bill.com.

Important

Head to your company's Flyntlok settings (Wrench -> Flyntlok -> Flyntlok) to configure your Bill.com settings if you are using that service to manage your payables.


When accepting a customer deposit/account payment, the Credit Card Service Charge is not included in the dollar amount that hits the customer's deposit/account. The Credit Card Service Charge will book separately.

Important

The item used to book Credit Card Service Charges must have an Income and Expense account assigned to it in order for us to book these charges properly.


Vendor Dashboard

The "Most Recent Purchase Orders" list on a vendor's dashboard will now include both machine and item purchase orders!


Sparks

When clicking view all orders, there is now a section to filter by the customer's PO number.


Issues Resolved 🐛

Point of Sale

When adding an address the state is no longer required for shipping addresses, unless the United States is the country chosen!


You can no longer enter a fulfilled quantity that's greater than the quantity ready on the sales order.


Machine Purchase Order

We now auto set the vendor to the model's vendor when converting a purchase plan to a purchase order. Previously, you had to manually update the vendor!


DMS Work Orders

When a workorder is in invoiced status, the internal parts orders can not be reversed or returned. You must roll back the final invoice for the work order to make any changes to the internal parts orders.


Core Transfers

When transferring an item that has a core the core will be automatically added to the transfer list with the item. If the transfer is linked to a sale, both the core and the main item being transferred will be linked appropriately.


Items

The Metric Override data can now be removed when editing an item. This can be found under the "Store Specific Information" at the bottom of the item edit page. Sorry!


January 22nd, 2020

New 🆕

Machine Purchase Order

This week we released our new machine purchase order system! Please check out the video below for more information.

Enhancements 💪

Machine Purchase Order

The order quantity on the machine purchase order will default to a model's "Minimum Order Quantity". If the order quantity is below the "Minimum Order Quantity", Flyntlok will display a red box "Below Min".


Invoice Picklist

From the sales order, under the details tab, you can now generate a pick list of all unfulfilled items on the sales order.


Trade-Ins

When creating a trade-in machine from the sales order, there is now a field to link that trade into a previous machine in Flyntlok. Linking these machines will give you a link on the previous machine's dashboard to the newly traded in machine.


Problem Customers

When inputting a customer on a sales order, if the customer is marked as Problem Customer, we will give you a warning.


QuickBooksOnline Default Accounts

You can now see the default accounts that are connected to QuickBooks Online within Flyntlok.


Issues Resolved 🐛

Rental Machine Hours

When checking a machine out on a rental, updating the hours out will update the total hours on the machine.


January 15th, 2020

New 🆕

Future Feature

Flyntlok will be releasing a new machine purchase order feature next week. Be on the lookout for a video explaining the new feature!


Enhancements 💪

User Access

We created a new user permission that manages who can edit the customer's account and primary salesperson.


Machine PO - BETA

You can now edit machine details directly from the purchase order.


Issues Resolved 🐛

Tax Calculations

The tax calculator has been revamped to handle return sales orders.


Duplicate items on POS

When you add the same item that has already been added to a sales order, we will update the quantity of the original item added.


Issues on Vendor PO Page

All issues on the vendor purchase order should be fixed after this release!


January 8th, 2020

New 🆕

New Vendor Stock Order

Flyntlok has a new stock order page! This will replace the old stock order page. Please check out our new Release Radar video to learn more.

Enhancements 💪

Item Dashboard

We made some small changes to the Item Information section on the Item Dashboard. You will see most of the item's information without having to go to the item edit page. Click the arrow to view more information related to that section.


Item's Average Cost

On the item dashboard, under the Location and Quantity On Hand section, you will now see an item's average cost for each store location.


Cost of Labor and Parts on Work Orders

DMS work orders now also show the cumulative parts and labor costs at the top of the work order.


Work Order Invoice Number

We now show the final invoice number on the blue banner of invoiced work orders.


Clickable Links

There are many clickable links across Flyntlok, some of them open in new tabs, and others open on your current tab. We are currently working on making all links open in the same tab to keep it consistent across the board. When you see Flyntlok Equipment Dealer Management Software - icon next to a clickable link, that link will open in a new tab. If you want to open a link in a new tab that doesn't have the icon next to it Ctrl+Left Click on the link.

New 🆕

Shortage or Damaged PO Scenario

We now support the workflow for when you are shorted parts or are sent damaged parts. The shortage scenario is when a vendor doesn't send the total amount of requested parts but they still bill you for the total amount. They then send you a credit for the parts that weren't sent and require you to reorder the part or wait for a new one to be sent. The damaged scenario is when the vendor sends you a damaged item, which requires you to return that item, then wait to receive a new one, or create an order for a new one.

These two scenarios will need to be set up as PO exceptions. If your company runs into either of these situations, please reach out to Flyntlok, and we can help get you set up.

When you have the exceptions set up, this is what the exception report will look like:

Discount Methods

Flyntlok can now restrict discounts down to the item division, item department, and vendor levels or any combination of these. This allows for specific groups of parts to be discount at a certain rate for a customer.

We also support margin as a discount basis. When this is selected, it will calculate using cost/(1-%) (% = being the percentage of margin for the sale).

To edit or add these discount structures, head to the admin editors in the upper right, then Point of Sale -> Discount Structures.

Next week we will be releasing the editor that allows you to assign multiple different discount structures to a customer!


Enhancements 🙌

Flyntlok Journal Entry

We took another stab at how we are handling journal entries on the back end. This should correct issues where Flyntlok becomes unaware that a transaction has been deleted, and you get stuck in a dead-end.

Jobs on Labor Lines

When billing out a DMS work order, we now group the labor lines by the type of labor used and the job that it was billed on. Along with the technician names, we will show the job name the labor was clocked for.

DMS Work Order PDF

Only the first page will show the header with your company name, logo, and work order information. The information can be found in the footer on all pages.  This helps reduce paper waste and gives more space for the details of the work order. Save the trees!


Issues Resolved 🐛

Quick Transfer Logs

In the transactions for an item, we now distinguish regular item transfers from quick item transfers.

 

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