Sean McLaughlin Speaks at AED Show

Our fearless and inestimable CEO and founder Sean McLaughlin gave a talk at the annual Association of Equipment Dealers' (AED) conference in Orlando, FL two weeks ago. Sean gave the talk under the dual position as owner of a 5 location equipment dealer (Craig Taylor Equipment aka CTE) as well as the CEO of a quickly growing software company (Flyntlok!). He focused his speech on the value of technology and the critical role it can play within a dealership.

The main premise is that modern technology is not just a recruiting tool, but it is also pivotal for employee retention. Anyone reading these Release Notes knows the pain and difficulty of finding and retaining employees. Highly motivated staff members want to work with and use modern tools. Old technology is rarely fun or cool. Imagine trying to recruit an employee and showing them a green-screen DMS that was first built 15 years before they were even born vs using a system that allows speech to text for recording complaints/causes/corrections. Further, when you onboard new staff members, you can get them up and running much faster if your dealership adopts modern platforms. Does it suck swapping out old systems? Absolutely! But if you embrace the suck, you'll get to the other side and you'll see a step function in the growth potential of your dealership.

Sean illustrated the direct effects of technology by using his own dealership as a prime example. When he first purchased CTE it was doing $19mln a year, but ten years later it grew to $104mln. Yes, the Flyntlok DMS allowed for a much more efficient dealership with better management of inventory, service, and sales, but he also adopted numerous other best-of-breed technologies that could scale with his business from QuickBooks Online (and later Sage Intacct) to Shopify to SurveyMonkey and Twilio. There was a direct correlation to the adoption of technology to the massive growth of the dealership.

Sean talked about Maslow's Hierarchy of Needs (yeah, remember, he's still a Harvard nerd) and how people are always trying to sell you stuff at the top of the pyramid ("self-fulfillment needs") instead of selling you the core things you need to keep your business running ("basic needs"). Modern cloud based software systems, alongside Artificial Intelligence, are an entirely new evolution of the species. Those who adopt technology will thrive; those who don't will struggle to survive.

Release Notes

Machines

Mobile Machine Search - On Order Filter [#60626]

Opportunity

Salespeople viewing their list of machines on the mobile view requested the ability to filter out machines that are On Order, like how you can filter Sold machines.

Solution

There is a new checkbox on the Mobile Machine Searcher that allows you to filter out machines that are On Order.

Min. List Price On Invoice [#60418]

Opportunity

Salespeople have asked to see a Machine’s “Minimum List Price” in the detailed financial view on the Invoice page, as this will make it easier to calculate discounts when quoting or selling a Machine.

Solution

You can now find any Machine’s “Minimum List Price” in the detailed financial view on Machine Dashboard.

Copying Models [#61031]

Opportunity

Managers requested the ability to streamline their management of similar Models.

Solution

Users can now duplicate a Model from the Model editor page. To do this while creating or editing a Model, click on the "Save & Create Duplicate" button:

This will save your current edits and then create a new Model with all fields duplicated. Note: The newly created Model's name will have the word "COPY" appended to it to prevent duplicate naming.

Service

Service Scheduler - Show Work Order Age

Opportunity

Service Managers using the Work Order Scheduler would like to be able to view a Work Order’s age on the “card” in the Work Order list.

Solution

The age (in days) is now presented on the Work Order “card” in the list of Work Orders, and the created date can be viewed by hovering over the age.

Warranty Work Orders - Process $0 Customer Invoices [#61378]

Opportunity

Service Managers requested that $0 customer Invoices be automatically processed when invoicing a Work Order to a regular Customer and separately to a Warranty Customer.

Solution

$0 Customer Invoices will now automatically be processed (moved to Delivered status) when Invoicing a Work Order to a Customer and Warranty Customer Separately.

Work Order Pick List [#60767]

Opportunity

Service Managers mentioned that it was inefficient (and potentially paper-wasting) to print multiple Pick Lists for a single Work Order that contained multiple Internal Parts Order invoices.

Solution

We have added a printable Work Order Pick List in full-page and thermal paper formats. You can access these from the Actions drop-down on Work Order Dashboard:

Parts are grouped by Job:

Part Purchasing

Consolidated Preview on Part Purchase Order [#60917]

Opportunity

When a Purchaser is submitting a Purchase Order to an external vendor, they generally only care about the total quantity of an Item to order, regardless of the store's own specific allocations. They requested a way to view Part Purchase Orders by total quantity per Item to streamline their ordering and reduce errors.

Solution

We have added a new toggle to view consolidated quantities on our Part Purchase Order page:

Machine Purchasing

Enhancements to MPO Quick Model Creation [#60394]

Opportunity

Purchasers requested an enhancement to streamline their Model creation workflows while creating a Machine Purchase Order.

Solution

When creating a new Model from the Machine Purchase Order page, clicking on the "Advanced" section will reveal additional fields to apply to the new Model.

Point of Sale

Permissions on Reversing Sales Orders

Opportunity

Managers requested additional controls around their Users' ability to Reverse a Sales Order.

Solution

Administrators can access a new permission called “Reverse Sales Order” via the Wrench icon -> Users -> Access Control, under the Point of Sale category. This will keep any user without the permission from reversing of non-Internal Sales Orders.

Note: As with all Permissions on this page, when changing it, the Users must log out and back in for it to take effect.

Cost of Sale Work Order on Machine Sale [#58122]

Opportunity

Managers requested a quicker way to identify Cost of Sale Work Orders associated with a Machine Sale. Previously, the only way to know was to manually review associated Work Orders on the Machine Dashboard and look for Work Orders that had the appropriate Customer assigned to it.

Solution

When creating a Work Order from the original Machine sale, it will now be visible in the "Related Transactions" pop up at the bottom of the Point of Sale screen.

CRM

Previous Review Requests [#59747]

Opportunity

Salespeople requested a way to know if they or anyone in their company had previously sent a Review Request to a customer. They did not want to unintentionally send multiple requests to a long-term Customer.

Solution

When sending a Review Request, users can now see if a Request had been previously sent to a specific email or phone number. When viewing or adding an email address or phone number, an indicator will appear, and hovering over it will reveal the date that a Request was last sent:

Search

Quick Search - Mark Inactive Customers [#58826]

Opportunity

Managers requested a way to identify inactive customers when using the Quick Searcher. They were having a difficult time finding customers when there were inactive customers that matched their search, as there was no way to tell the active customers from the inactive ones.

Solution

Inactive customers now have a red indication clearly showing their inactive status, just like parts.

Resolved Issues

#56553

Complaint: Rental Clerks complained to Wayne that from Machine Dashboard, when renting a Machine that had Suggested Items configured, they were not being prompted to select those Items.

Correction: Fixed.

#60839

Complaint: Salespeople reported that when swapping out a Machine on a Sales Order, the swapped-out Machine sometimes remained in Sold status.

Correction: This happened on an invoice that was past “Draft” status. Fixed.

#60940

Complaint: Salespeople reported that Will Call Labels on Item Receiving Vouchers sometimes didn’t display the full Customer name and Sales Order reference.

Correction: This was occurring on labels with longer names. Fixed.

#60953

Complaint: Rental Clerks complained that on the New Rental page, when switching between List and Timeline views, sometimes the availability information on Models or Machines would appear inconsistent between the two views.

Correction: Fixed.

#61031

Complaint: Managers mentioned that they were able to unintentionally create Models with the same name and Vendor, causing confusion around reporting and searching.

Correction: Updated the Model editor page to prevent creating or editing Model names that match an existing name on the same Vendor.

#61038

Complaint: Salespeople reported that they would receive an error due to phone number formatting when navigating to a new Lead that was created from the Customer dashboard.

Correction: Fixed.

#61044

Complaint: Salespeople mentioned that the searcher on the All Leads page would sometimes display an error.

Correction: Fixed.

#61106

Complaint: Purchasers noted that on Part Purchase Orders, the warning for Vendor minimum order amount was always visible, even if the order was over the minimum amount.

Correction: Fixed. This warning should now only show when the Purchase Order's total falls below the Vendor minimum.

#61122

Complaint: Service Managers reported that sorting by priority on the Work Orders Service Scheduler did not sort the list of Work Orders properly.

Correction: Fixed.

#61077

Complaint: Sales Managers reported that orders coming from Shopify into Flyntlok were being discounted if the order was for an existing Flyntlok customer that had discounts.

Correction: Fixed. Customer discounts will be ignored to ensure the invoice total lines up with what came from Shopify.

#61184

Complaint: Parts Managers reported that Part Purchase Orders were not always being closed when all parts were received.

Correction: Fixed.

#61173

Complaint: Parts Managers reported that Quantity On Hand was not being adjusted on Parts substituted on Part Purchase Orders.

Correction: QOH was being updated, but we needed to do a forced-refresh of the page to show the updated value.

#61282

Complaint: Managers noted that when adjusting the MSRP of an Item, the Vendor default markup was not being applied to List Price.

Correction: Fixed. This only affected locations that were not using Price Matrix calculations.

#61241

Complaint: Rental Clerks complained that on the New Rental page Timeline view, Machines with an "On Contract" Conflict were being displayed as Available.

Correction: Fixed. "On Contract" Conflicts should now correctly show the orange-colored indicator as shown here:

#61508

Complaint: Fleet Managers with the Samsara integration mentioned that their Machines were not being updated with hours or mileage data from Samsara.

Correction: Fixed.

#61384

Complaint: Part Receivers reported that the Part Receiving Voucher would appear to have no parts data initially, then the table’s lines would load.

Correction: Fixed.

#61388

Complaint: Parts Receivers reported that, when adding fees to Vouchers, they had to click into the Action field before being able to type when they didn’t need to before.

Correction: The cursor now automatically appears in the field when you add a new fee.

#61465

Complaint: Parts Managers reported that superseding Parts on Part Purchase Orders would sometimes fail without indicating why.

Correction: Fixed.

#61500

Complaint: Service Managers reported that parts from Invoices that had been unlinked from Work Orders would still appear on Estimates generated later.

Correction: Fixed.

#61501

Complaint: Shopify Managers reported that they were unable to see information about Shopify-linked parts in Flyntlok.

Correction: Fixed. Shopify made unannounced changes to their integration that Flyntlok was not made aware of until it was too late. Sometimes we just gotta roll with the punches.

#61244

Complaint: Inventory Managers noted that when removing an Item from a Sales Order that was linked to a Purchase Order, the Purchase Order’s page would not show that the Item had been unlinked.

Correction: Fixed.

#61247

Complaint: Salespeople mentioned that when searching for a Machine, searching by using words in the Machine's description would return inconsistent results.

Correction: Fixed. Now when you search for a Machine, Flyntlok will once again partially match your search term against words in the Machine's description.

#61495

Complaint: Service Managers reported they were unable to link a Sales Order back to a Work Order after it was unlinked.

Correction: Fixed.

#61083

Complaint: Part Receivers reported they were receiving an unintelligible error if they received an item at zero quantity.

Correction: Fixed. The error now explains that you cannot receive zero quantity of an item.


Last Release Notes

January 15th, 2025 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

IE 11: End of Support

If you are an old-school user of Internet Explorer still, please note that Flyntlok will no longer support that browser (which was end-of-lifed by Microsoft in June, 2022). If you use Flyntlok with IE, you need to switch to Chrome, Firefox, or Edge.

Machines

STIHL Machine Registration View

Opportunity

Salespeople have requested a streamlined way to register newly sold Stihl Machines.

Solution

Flyntlok now has a new page for viewing Stihl Machines and their registration status. If a Machine has not been registered and is still eligible for registration, you can open the Register Stihl Machine form from this page to quickly register that Machine.

This is our first pass on this page and in a few weeks you'll get the ability to register these in bulk. Help further shape its future by letting us know if you have any feedback.

N.B. Please note that we are still backfilling registration data for your existing Stihl Machines.

CRM

Create CRM Leads on Mobile [#57511]

Opportunity

Just because a salesperson isn’t at their computer doesn’t mean they aren’t actively selling! Salespeople expressed the need for the ability to create CRM Leads through our Mobile site, enabling them to capture vital customer and potential sales information efficiently while away from their desktops. ABC: Always Be Closing!

Solution

Users can now create CRM Leads directly on their Mobile! This new feature can be accessed by tapping on “New Lead”, located in the updated mobile layout, which now includes a dedicated CRM section.

Additionally, users can create new leads directly from the Mobile Machine Dashboard via the Actions dropdown:

Opted Out Phone Numbers [#57536]

Opportunity

Salespeople managing their SMS conversations requested the ability to hide conversations where the recipient opted out of receiving text messages.

Solution

Conversations where the recipient opted out of receiving text messages will now be filtered from the SMS conversation list by default. If you still wish to view those conversations, a new filter has been added to the SMS Inbox to show conversations with recipients that have opted out.

Duplicate Customers on New Rental and Work Order [#57722]

Opportunity

Managers reported that Users would frequently create duplicate Customers when building new Rental Contracts and Work Orders.

Solution

When creating a Customer from the New Rental and New Work Order pages, existing Customers sharing a similar name with the new Customer will appear under the Name field. Selecting a possible duplicate will set it as the Customer on the Work Order or Rental Contract.

SMS Inbox Infinite Scrolling [#57687]

Opportunity

Managers requested the ability to load additional conversations in their SMS Inbox after they had scrolled to the bottom.

Solution

Added infinite scrolling to the SMS Inbox conversation list. Scrolling to the bottom of the list will load more conversations that fit the current filter set. Additionally, conversations with recent messages will now automatically move to the top of the list without needing to reload the page.

Accounting

Update Inventory Reports for Sage Intacct

Opportunity

Flyntlok customers using Sage Intacct have requested Inventory reports for their company similar to Flyntlok’s existing Inventory reports for QuickBooks Online.

Solution

You can now opt in to receive two of Flyntlok’s nightly Inventory reports – an Inventory valuation and an Inventory reconciliation report – now with account data from Sage Intacct. Reach out to your friendly Flyntlok Consultant if you are interested in receiving these reports.

Inventory

QR Code on Pick List Reports [#57790]

Opportunity

Managers have requested the ability to embed a QR code onto printed pick lists. This enhancement would allow staff to quickly access Sales Orders by simply scanning the code, streamlining the workflow and reducing manual entry.

Solution

We have introduced an option to include a QR code on the pick list PDF.

To enable this feature, navigate to Flyntlok Settings and check the box labeled “Show QR Code on Pick List PDF”.

Shopify

Shopify Gift Card Payment Type [#57574]

Opportunity

Accountants requested that Shopify gift cards post to their own payment type in Flyntlok.

Solution

Added integration with Shopify to post gift cards to a specific payment type. If you would like to set up this integration, please contact your friendly Flyntlok Consultant and they will be happy to help.

Service

Allow Inventory Restock Parts by Default [#57941]

Opportunity

Service Managers requested an option to select the “Allow Inventory Restock on WO Parts” box by default when generating a return Invoice.

Solution

Added a setting under Sales called “Allow Inventory Restock Parts by Default.” Enabling this setting will select the checkbox automatically.

Technicians Upsell Work Order Jobs by Default [#57467]

Opportunity

Service Managers requested the ability to select the “Upsell Job” slider by default when a Technician adds a new Job to a Work Order.

Solution

Added a setting under Service called “Technicians Automatically Upsell Jobs”. Enabling this setting will select the slider automatically when a User with the Technician role is creating a Job.

Machine

Make Uploaded Images Public by Default [#10941]

Opportunity

Sales Managers requested an option to select the “Make Public” box by default when uploading an image on a Machine.

Solution

Added a setting under Company called “Make Uploaded Images Public by Default.” Enabling this setting will select the checkbox automatically.

Rental

Automatically Adjust Billing Cycle at End of Rental Contract

Opportunity

Rental Managers reported frequently entering the incorrect end date when creating Invoices for Rental Contracts in advance.

Solution

When creating an Invoice for an open Rental Contract before the Contract’s estimated end date, Flyntlok now assumes you want to end the billing period on the Contract’s estimated end date. You can still freely change the billing period’s end date before creating the Invoice.

Resolved Issues

Multi-pay Refund Issue [#57552]

Complaint: Sales Managers reported that the “Multi Pay” option on the Customer dashboard was sometimes incorrectly creating refunds for split Invoices.

Correction: Fixed. Multi Pay will now correctly take into account the Item costs on split Invoices.

Item Incorrectly not Showing Link to Shopify [#57363]

Complaint: Parts Managers mentioned that even though they had an Item linked to Shopify, the "In Shopify" badge on the Flyntlok Item Dashboard would sometimes incorrectly display that the Item was not linked.

Correction: Fixed.

Substituting Items on a PO with an Item with a Core [#57605]

Complaint: Purchasers and Receiving Clerks reported that when substituting an Item on a Purchase Order for another Item that had a Core, the Core Item was not being included on the PO.

Correction: Fixed. Items configured with Cores should now be attached when substituting in or out.

SMS Notification on WO not Checked When Changing Status [#57625]

Complaint: Service Writers reported that on Work Orders, when the option to notify Customers by SMS is enabled, the option to notify the Customer when changing statuses was not checked.

Correction: Fixed.

Contact Search on WO Not Displaying Name [#57626]

Complaint: Searching for a Contact to send a Work Order Estimate would only show a list of phone numbers, not the Contact’s name.

Correction: Fixed. Additionally, the pop-up to send a Work Order Estimate via SMS now automatically pulls in Contacts linked to the Customer on the Work Order as default options.

Update Item Price when Changing Dept/Division #57627

Complaint: Parts Managers noticed that updating an Item’s Department or Division would not update the Item’s list price properly based on the appropriate pricing matrix.

Correction: Fixed.

Tax Applied to Parts on Rejected Jobs [#57658]

Complaint: Service Managers noticed tax calculations were off on Work Orders where customers had rejected quotes for parts.

Correction: Fixed. The tax calculation has been updated to ignore parts on rejected part requests.

Better Errors on Text-2-Pay Failures [#57629]

Complaint: Salespeople noticed that sometimes sending a “Text To Pay” on an Invoice would silently fail to send a text message to the customer.

Correction: Fixed. In the future, if a text message fails to be sent, Flyntlok will pop up an error message to let you know.

Failed Filtering on “Expected Revenue” in Leads Grid [#57689]

Complaint: Managers reported that applying a filter to the Expected Revenue column on the Leads grid was not correctly excluding values.

Correction: Fixed.

Signatures on Credit Card Machines Not Working [#57692]

Complaint: Rental Clerks reported that they were unable to collect a signature using their Credit Card Machines.

Correction: Fixed.

Changes Saved on WO When Canceling Edits [#57714]

Complaint: Service Managers noted that sometimes when editing the Complaint, Cause, or Correction on a Work Order’s Job, pressing Cancel would still save the edits.

Correction: Fixed. There was some auto-saving going on that we addressed.

Inability to Change Inbound Shipping Price on SO [#57740]

Complaint: Salespersons mentioned that on Point of Sale, they were sometimes unable to edit the Inbound Shipping price.

Correction: Fixed.

Incorrect Ability to Cancel Receiving Voucher with Inventory Sprint in Progress [#57765]

Complaint: Inventory Managers reported that they were able to cancel a Parts Receiving Voucher while their location had an Inventory Sprint in progress. This action should have been prevented.

Correction: Fixed.

Seeing QOH of Alternates on a WO [#57846]

Complaint: Technicians mentioned that when looking up Alternates for Items on Work Order Dashboard, the quantity on hand was not showing.

Correction: Fixed.

Receiving Parts on an Already Closed Receiving Voucher [#57859]

Complaint: Inventory Managers noted that they were able to continue to receive parts on a Voucher when the Voucher was closed. The user had a tab open with the Voucher in an “Open” status, but it was closed on another tab or device.

Correction: Fixed. We check the status of the Voucher before allowing a user to save edits to make sure it’s in a valid state.

Set Tag Number on New Jobs [#57995]

Complaint: Service Managers reported that Jobs created from the New Work Order page would not have any tag number.

Correction: Fixed. Jobs added on a New Work Order will now be set to the Work Order’s Tag Number.

Incorrect Payment Processing Dates [#58032]

Complaint: Salespeople reported that Invoice payment lines sometimes displayed the incorrect date that the payment was processed.

Correction: Fixed.

Too Many Results on WO Tag Search [#576887]

Complaint: Managers reported that searching “w?” with a Work Order Tag Number was returning many unrelated results.

Correction: Fixed. Work Order Tag Numbers now search using an exact match on the searchbar input.


Last Release Notes

October 23rd, 2024 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

September 30th, 2020

New 🆕

Weekly Sales Report

We have revamped the weekly sales report that is sent out on Saturdays. This report recaps the past week for your salespeople and provides them with data on their weekly sales, top 10 customers, machine sales for the week, reservations, work orders, and more! If you're interested in seeing the report and getting it sent to your salespeople, please contact Flyntlok.

Escalated Issue Emailing

We recognize that sometimes its tough for the help desk to communicate to users that don't spend a lot of time in the application (looking at you Management & Accountants). Email notifications will now be sent out to users when an issue gets assined to them and the status gets updated to EscalatedOnHoldAccountingHold, or ManagementHold.

New Tag Field

You can now add a tag number when creating a work order Please submit an issue if you need this added to any reports!

We are working on adding this to the work order editor still

Effective Labor Rate and Cost

We have enhanced the Service Dashboard (Management -> Service) by adding some metrics around your labor rates. You can view your utilization, effective billable cost, and effective billable rate.

What is the effective rate?

The effective rate is the (billable hours X rate) / clocked hours.

What is the utilization rate?

The utilization rate is the billable hours / clocked hours.

This data comes from time entries on DMS Work Orders and the work labor types you have configured.

Enhancements 💪

Bulk Data Exports

We have relocated the button for doing bulk exports. It is now next to all the other buttons on reports. Previously, there was a button that said download dump.

What is the difference between bulk exports and regular exports?

Regular exports will only export the data you have on your screen. When you see a bulk export, it is often the full data set for whatever entity you are looking at. For example, if you head to the customers (all) report, you will see the button to do a bulk export. This will include the entire dataset Flyntlok houses for customers.

Vendor Volumes

We have added a View More option to the Volume section on the vendor dashboard. This report can be used to look at a specific vendor's volume between a set date range.

Reports

Most reports in Flyntlok have been adjusted to fit data to the screen better and prevent unreadable crammed columns. Some things you may notice:

  1. Columns will auto adjust their width to properly fit all data in a column to the screen.
    • Please note that the columns will continue to adjust as you scroll down the report.
  2. If there is not a color scheme on the report, we have added alternating line colors to help keep track of the row that you are trying to follow.
  3. The last thing to keep an eye out for, if you have a smaller screen size or there is a large number of columns on the report, you will be able to scroll horizontally through the report.

Upcoming 🔮

Work Order Scheduler

We have created a highly requested feature to schedule work orders. Soon, you will be able to view your work orders on a calendar where you can plan, filter, and edit them! Stay tuned for the release date!

September 23rd, 2020

Enhancements 💪

PO Location Changing

We have created a widget that allows you to change the location of an item purchase order. If you have access to the admin editors, you will go to the Flyntlok option, and then select the widgets tab. The bottom left widget will be the location changer. You will need to put the number of the PO that you want to change and the location that you want to change it to.

The PO must by in New or Ordered status to change locations.

Sales Order Signatures

When a customer provides a signature for a sales order, we now show the ledgible version of their name and the date that it was signed next to their signature on the sales order.

Work Order Banner

When a work order is invoiced, you will see a new layout for the banner that appears on the work order.

Machine List

At the bottom of the model information page, we will show a list of every machine that has been linked to the model. If the machine is sold, we will show the owner of that machine as well.

September 16th, 2020

Enhancements 💪

User Management

We now allow you to enable users that were previously disabled. This can be helpful if you have an employee return to your business.

Issues Resolved 🐛

Timecard Importing

We now let you import timesheets for employees that no longer work at your business.

Upcoming 🔮

Stock Take

We are putting together a fresh, new way to do a stock take (a.k.a. physical inventory count). Be on the lookout for this new feature in the coming weeks!


September 9th, 2020

New 🆕

Voiding Machine Purchase Order Lines

You can now void a machine on a purchase order line. This lets the purchase order continue down its lifecycle without requiring any other input about that machine. You must provide reasoning for the void. The reason provided is added to the audit log of the machine purchase order.

This does not delete the machine from the system. That must be done manually by you.

Tip

You can still receive that machine, but you will no longer be able to use the quick editor. To edit the machine information, you must navigate to the machine dashboard and click Simple Actions -> Edit


September 2nd, 2020

Enhancements 💪

Special Order Link Warning

When a special order item is deleted from a sales order, we now show a warning on the purchase order that the part has been unlinked from its associated sales order. To fulfill these parts, the sales order will need to be reversed so the item can be pulled from QOH.

Faster Item PO Posting

You may have noticed this week that posting item purchase orders is faster. We made a few optimizations earlier in the week, but will soon be releasing changes that will greatly increase the speed that item POs are posted. Be on the lookout!

MRP Work Order Quantity Change

When the quantity to build is changed on a work order, we will now reflect the updated quantity in the Ordered column on the item's dashboard.

Issues Resolved 🐛

MRP Work Order Transactions

We have resolved an issue with item transactions being created for all the items on the BOM of a work order that was edited. Now, when a work order is edited, we will only run transactions for the part being built, not for all items on the BOM.

Inventory Valuation Report

We were previously calculating the units for cost incorrectly. Cost is now calculated based on the units that the item is purchased in. Also, we fixed an issue of certain item's accounts not showing up on the report.


August 26th, 2020

Enhancements 💪

Volvo Purchase Orders

If a Volvo purchase order is rejected from Volvo, you will now receive a 'Revision Required' message. This message includes the error displayed on the purchase order page, either below the order status for document wide errors or in the comments field for errors about particular items.

We will also update the status of the purchase order to 'New', so you can re-submit.


Vendor Dashboard

We added a total row to all of the vendor widgets!


We also added a 'View More' tab to view more work orders for that vendor.


Consignment Locations

You can now search items when auditing a consignment location. This should speed up your audit process!

You can search using qty, bin, vendor, item no, description and whether or not the item has been audited.


Stock Orders

When creating a stock order from a vendor's dashboard and selecting the "Filter list down to items with an inventory history" option, we will show you items that have a metric override set even if they do not have inventory history.


Reservations

You now have the option to reserve a machine for one day using the preset 'Day' button!


DMS Work Order

We used to make a note and a log every time a work order or work order job was edited which was causing some redundant notes on the work order report. Now, we only create a log when a work order or work order job is edited.


August 19th, 2020

Enhancements 💪

E-mail as Username

E-mail addresses can now be used as usernames for Flyntlok accounts. Current users can log in with their e-mail address or their username; however, new Flyntlok accounts created must use their e-mail address as their username.

Please reach out to Flyntlok if you are creating an account for a user who does not have an e-mail address, we can handle these on a case-by-case basis.


Vendor Labor Rates

Labor rates can be set on a per vendor level. To set a labor rate for a vendor, go to the vendor edit page and scroll down to the 'Default Labor Type' field.

When a technician clocks-in to a work order linked to a machine, the machine's vendor labor rate will be used even if the technician has a labor type assigned to their account. Remember, the labor type can be edited when clocking-in to the work order.


Inventory Reconciliation Report

The inventory reconciliation report will now be sent out at month-end.

This report can be scheduled using the Report Scheduler.

Report Scheduler Refresher

Issues Resolved 🐛

Proposal Worksheet PDF

We fixed the naming convention of the proposal worksheet.

The file name will be much cleaner when saving and e-mailing.

We also fixed the issue with HTML leaking onto the worksheet.


Sales Order Searching

You can now find sales orders via the shipping tracking number using "S? tracking number".

The tracking number must be exact!


August 12th, 2020

New 🆕

Volvo Electronic Purchase Orders

How do I submit a part purchase order to Volvo?

  1. Go to a "New" Volvo part purchase order and select "Submit to Volvo" under the "Actions" drop-down menu.
  2. Next, select the Order Type, Machine, Requested Ship Date, and Shipping Level. Click Submit.
  3. After submitting the purchase order to Volvo, you can see the Volvo status and document ID on the top left of the purchase order in Flyntlok. If the purchase order comes back with errors, the errors will be displayed in the PO page, either below the order status for document wide errors or in the comments field for errors about specific items.

Please allow 1-2 minutes for this order to be received by Volvo. After the 7 minutes, please log in to your Volvo account to review your purchase order.

You can now submit part purchase orders to Volvo!


Issues Resolved 🐛

ERP Work Order Report

We fixed an issue that prevented your company's logo and address from being displayed on the ERP work order report.


HTML

We are still finding HTML in a few places around Flyntlok. We can fix these issues rather quickly, so please let us know if you notice anything.

Please submit an issue report if you notice any HTML throughout Flyntlok.

 


Upcoming 🔮

Inventory Reconciliation Report

We are updating the inventory reconciliation report. More information on the updates will be released in the coming weeks!


August 5th, 2020

Enhancements 💪

Security Upgrades

Once again, we are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.

This is the last security iteration.


July 29th, 2020

Enhancements 💪

Security Upgrades

We are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.

Please submit an issue report if you notice any HTML throughout Flyntlok.


Invoice E-mails

  1. Auto-sent invoice e-mails now show the split invoice IDs.
  2. We also provide more information in the body of the e-mail (see below).

This only impacts invoices with an account payment.


Issues Resolved 🐛

Invoice ID Issue

We apologize for the issue some of you experienced this morning regarding the invoices that began with '999'. Thank you for your patience while we fixed the issue!


Internal Asset Report

We fixed the issues with the "sold by" section and the warranty date section on the internal asset report found on the machine dashboard.


Packing Slip

We fixed the issue with the pack slip footer being being illegible.


July 22nd, 2020

New 🆕

File Attachments

You can now attach files to issue reports!

Screenshots and images can help consultants troubleshoot issues!

You can also attach files to issue reports from the issue dashboard!

 


Microsoft Edge

You can now use Microsoft Edge as a web browser when using Flyntlok.


Enhancements 💪

ERP Work Orders

We updated the layout of the new erp work order creation form.


Multi-file Uploads

You now have the option to upload multiple files at a once from a DMS work order dashboard.


Bin Locations

Item receive vouchers retain the item's bin location at the time the item is received. This means that you can reference past receive vouchers to see what their bin location was at the time the item was received even if the item's bin location has changed.


Scrapping Parts

You have the option to add comments when scrapping parts.

These comments will be visible on various reports throughout Flyntlok, including the "Review Transactions" report.


Stock Orders

Stock orders now include the item's metric override types (min, max, exact).


Issues Resolved 🐛

Salvage Percent

We fixed an issue that prevented the machine's salvage percent field from saving.


Date Manufactured

We no longer pre-fill the machine's date manufactured field with the machine purchase order's creation date.


Attached Machines

If you change the location or responsibility of a parent machine, the location and responsibility of the attached machines change as well.


July 15th, 2020

Enhancements 💪

Password Policy

We've made a number of upgrades to Flyntlok's password policy:

We upgraded our password policy to align with industry standards; furthermore, stricter password requirements protect your dealership's data from unauthorized access.

Password Reset Process:

  1. First, click the 'Click Here' link next to "Forgot Your Password".
  2. Next, enter your Flyntlok Username and click send.
  3. This will send an e-mail to your e-mail account linked to your Flyntlok account that includes instructions on how to reset your password.
  4. Here's an example of the e-mail you will receive.

    Please check your Spam folder if you don't receive the e-mail within 30 seconds

  5. Lastly, you can type your new password here.

    Please follow the new password policy explained above


Security Upgrades

We've made substantial security upgrades to the file upload system in Flyntlok.


Sidebar Menu Editor

You now have the option to copy sidebar menu templates. You can also assign sidebar menu templates to users.

To access this page: 'Wrench Icon'->'Flyntlok'->'Navigation'


PDF reports

We updated the part purchase order pdf report to display a cleaner look. We also support displaying terms and conditions on a separate page!

We updated the Internal Asset Report (BETA), which can be accessed by clicking the green 'Management' link on the machine dashboard.


Issues Resolved 🐛

Epiroc Part PO

We fixed an issue that prevented part purchase orders from being sent to Epiroc.


July 8th, 2020

Enhancements 💪

Searching

You can now find sales orders via the shipping tracking number using "S? tracking number".

The tracking number must be exact!


Metric Override

You can now set the metric override to Exact, Min, or Max from the item dashboard.


Item Purchase Orders

If you increase the quantity to an item that is being special ordered, the increased quantity will now be included on the "Stock on Order" column when creating a stock order.

This happens when the package quantity is more than what the customer ordered as well as when you receive more of an item than was ordered.

This update will impact all changes to purchase orders going forward!


Pending Actions

Flyntlok now supports adding comments to pending actions.

 

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