IE 11: End of Support

If you are an old-school user of Internet Explorer still, please note that Flyntlok will no longer support that browser (which was end-of-lifed by Microsoft in June, 2022). If you use Flyntlok with IE, you need to switch to Chrome, Firefox, or Edge.

Machines

STIHL Machine Registration View

Opportunity

Salespeople have requested a streamlined way to register newly sold Stihl Machines.

Solution

Flyntlok now has a new page for viewing Stihl Machines and their registration status. If a Machine has not been registered and is still eligible for registration, you can open the Register Stihl Machine form from this page to quickly register that Machine.

This is our first pass on this page and in a few weeks you'll get the ability to register these in bulk. Help further shape its future by letting us know if you have any feedback.

N.B. Please note that we are still backfilling registration data for your existing Stihl Machines.

CRM

Create CRM Leads on Mobile [#57511]

Opportunity

Just because a salesperson isn’t at their computer doesn’t mean they aren’t actively selling! Salespeople expressed the need for the ability to create CRM Leads through our Mobile site, enabling them to capture vital customer and potential sales information efficiently while away from their desktops. ABC: Always Be Closing!

Solution

Users can now create CRM Leads directly on their Mobile! This new feature can be accessed by tapping on “New Lead”, located in the updated mobile layout, which now includes a dedicated CRM section.

Additionally, users can create new leads directly from the Mobile Machine Dashboard via the Actions dropdown:

Opted Out Phone Numbers [#57536]

Opportunity

Salespeople managing their SMS conversations requested the ability to hide conversations where the recipient opted out of receiving text messages.

Solution

Conversations where the recipient opted out of receiving text messages will now be filtered from the SMS conversation list by default. If you still wish to view those conversations, a new filter has been added to the SMS Inbox to show conversations with recipients that have opted out.

Duplicate Customers on New Rental and Work Order [#57722]

Opportunity

Managers reported that Users would frequently create duplicate Customers when building new Rental Contracts and Work Orders.

Solution

When creating a Customer from the New Rental and New Work Order pages, existing Customers sharing a similar name with the new Customer will appear under the Name field. Selecting a possible duplicate will set it as the Customer on the Work Order or Rental Contract.

SMS Inbox Infinite Scrolling [#57687]

Opportunity

Managers requested the ability to load additional conversations in their SMS Inbox after they had scrolled to the bottom.

Solution

Added infinite scrolling to the SMS Inbox conversation list. Scrolling to the bottom of the list will load more conversations that fit the current filter set. Additionally, conversations with recent messages will now automatically move to the top of the list without needing to reload the page.

Accounting

Update Inventory Reports for Sage Intacct

Opportunity

Flyntlok customers using Sage Intacct have requested Inventory reports for their company similar to Flyntlok’s existing Inventory reports for QuickBooks Online.

Solution

You can now opt in to receive two of Flyntlok’s nightly Inventory reports – an Inventory valuation and an Inventory reconciliation report – now with account data from Sage Intacct. Reach out to your friendly Flyntlok Consultant if you are interested in receiving these reports.

Inventory

QR Code on Pick List Reports [#57790]

Opportunity

Managers have requested the ability to embed a QR code onto printed pick lists. This enhancement would allow staff to quickly access Sales Orders by simply scanning the code, streamlining the workflow and reducing manual entry.

Solution

We have introduced an option to include a QR code on the pick list PDF.

To enable this feature, navigate to Flyntlok Settings and check the box labeled “Show QR Code on Pick List PDF”.

Shopify

Shopify Gift Card Payment Type [#57574]

Opportunity

Accountants requested that Shopify gift cards post to their own payment type in Flyntlok.

Solution

Added integration with Shopify to post gift cards to a specific payment type. If you would like to set up this integration, please contact your friendly Flyntlok Consultant and they will be happy to help.

Service

Allow Inventory Restock Parts by Default [#57941]

Opportunity

Service Managers requested an option to select the “Allow Inventory Restock on WO Parts” box by default when generating a return Invoice.

Solution

Added a setting under Sales called “Allow Inventory Restock Parts by Default.” Enabling this setting will select the checkbox automatically.

Technicians Upsell Work Order Jobs by Default [#57467]

Opportunity

Service Managers requested the ability to select the “Upsell Job” slider by default when a Technician adds a new Job to a Work Order.

Solution

Added a setting under Service called “Technicians Automatically Upsell Jobs”. Enabling this setting will select the slider automatically when a User with the Technician role is creating a Job.

Machine

Make Uploaded Images Public by Default [#10941]

Opportunity

Sales Managers requested an option to select the “Make Public” box by default when uploading an image on a Machine.

Solution

Added a setting under Company called “Make Uploaded Images Public by Default.” Enabling this setting will select the checkbox automatically.

Rental

Automatically Adjust Billing Cycle at End of Rental Contract

Opportunity

Rental Managers reported frequently entering the incorrect end date when creating Invoices for Rental Contracts in advance.

Solution

When creating an Invoice for an open Rental Contract before the Contract’s estimated end date, Flyntlok now assumes you want to end the billing period on the Contract’s estimated end date. You can still freely change the billing period’s end date before creating the Invoice.

Resolved Issues

Multi-pay Refund Issue [#57552]

Complaint: Sales Managers reported that the “Multi Pay” option on the Customer dashboard was sometimes incorrectly creating refunds for split Invoices.

Correction: Fixed. Multi Pay will now correctly take into account the Item costs on split Invoices.

Item Incorrectly not Showing Link to Shopify [#57363]

Complaint: Parts Managers mentioned that even though they had an Item linked to Shopify, the "In Shopify" badge on the Flyntlok Item Dashboard would sometimes incorrectly display that the Item was not linked.

Correction: Fixed.

Substituting Items on a PO with an Item with a Core [#57605]

Complaint: Purchasers and Receiving Clerks reported that when substituting an Item on a Purchase Order for another Item that had a Core, the Core Item was not being included on the PO.

Correction: Fixed. Items configured with Cores should now be attached when substituting in or out.

SMS Notification on WO not Checked When Changing Status [#57625]

Complaint: Service Writers reported that on Work Orders, when the option to notify Customers by SMS is enabled, the option to notify the Customer when changing statuses was not checked.

Correction: Fixed.

Contact Search on WO Not Displaying Name [#57626]

Complaint: Searching for a Contact to send a Work Order Estimate would only show a list of phone numbers, not the Contact’s name.

Correction: Fixed. Additionally, the pop-up to send a Work Order Estimate via SMS now automatically pulls in Contacts linked to the Customer on the Work Order as default options.

Update Item Price when Changing Dept/Division #57627

Complaint: Parts Managers noticed that updating an Item’s Department or Division would not update the Item’s list price properly based on the appropriate pricing matrix.

Correction: Fixed.

Tax Applied to Parts on Rejected Jobs [#57658]

Complaint: Service Managers noticed tax calculations were off on Work Orders where customers had rejected quotes for parts.

Correction: Fixed. The tax calculation has been updated to ignore parts on rejected part requests.

Better Errors on Text-2-Pay Failures [#57629]

Complaint: Salespeople noticed that sometimes sending a “Text To Pay” on an Invoice would silently fail to send a text message to the customer.

Correction: Fixed. In the future, if a text message fails to be sent, Flyntlok will pop up an error message to let you know.

Failed Filtering on “Expected Revenue” in Leads Grid [#57689]

Complaint: Managers reported that applying a filter to the Expected Revenue column on the Leads grid was not correctly excluding values.

Correction: Fixed.

Signatures on Credit Card Machines Not Working [#57692]

Complaint: Rental Clerks reported that they were unable to collect a signature using their Credit Card Machines.

Correction: Fixed.

Changes Saved on WO When Canceling Edits [#57714]

Complaint: Service Managers noted that sometimes when editing the Complaint, Cause, or Correction on a Work Order’s Job, pressing Cancel would still save the edits.

Correction: Fixed. There was some auto-saving going on that we addressed.

Inability to Change Inbound Shipping Price on SO [#57740]

Complaint: Salespersons mentioned that on Point of Sale, they were sometimes unable to edit the Inbound Shipping price.

Correction: Fixed.

Incorrect Ability to Cancel Receiving Voucher with Inventory Sprint in Progress [#57765]

Complaint: Inventory Managers reported that they were able to cancel a Parts Receiving Voucher while their location had an Inventory Sprint in progress. This action should have been prevented.

Correction: Fixed.

Seeing QOH of Alternates on a WO [#57846]

Complaint: Technicians mentioned that when looking up Alternates for Items on Work Order Dashboard, the quantity on hand was not showing.

Correction: Fixed.

Receiving Parts on an Already Closed Receiving Voucher [#57859]

Complaint: Inventory Managers noted that they were able to continue to receive parts on a Voucher when the Voucher was closed. The user had a tab open with the Voucher in an “Open” status, but it was closed on another tab or device.

Correction: Fixed. We check the status of the Voucher before allowing a user to save edits to make sure it’s in a valid state.

Set Tag Number on New Jobs [#57995]

Complaint: Service Managers reported that Jobs created from the New Work Order page would not have any tag number.

Correction: Fixed. Jobs added on a New Work Order will now be set to the Work Order’s Tag Number.

Incorrect Payment Processing Dates [#58032]

Complaint: Salespeople reported that Invoice payment lines sometimes displayed the incorrect date that the payment was processed.

Correction: Fixed.

Too Many Results on WO Tag Search [#576887]

Complaint: Managers reported that searching “w?” with a Work Order Tag Number was returning many unrelated results.

Correction: Fixed. Work Order Tag Numbers now search using an exact match on the searchbar input.


Last Release Notes

October 23rd, 2024 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

Administration

Customer Engagement & Insights Report

We will start sending all of our Flyntlok customers a personalized report at the end of every month that will provide a comprehensive overview of your company's engagement with Flyntlok. This report will help identify opportunities for improvement and increase transparency. It will include the following information:

Admins will be able to set up the recipient email addresses for these reports on the new Account Settings page (more below).

The first scheduled delivery of this report will be on August 31. Be on the lookout!

Integrations

Stihl Information on Parts and Machines

Opportunity

Stihl has released a new major update to their integration, which provides better data about Stihl products.

Solution

We have upgraded our integration to the latest version offered by Stihl so that we can show the most up-to-date information possible. We have updated the widget on the machine dashboard to reflect the newest Stihl data; additionally, we have added the same information to the widget on the item dashboard.

 

Bobcat Parts Trading Network Integration [#54361]

Opportunity

Dealers who participate in the Bobcat Parts Trading Network have requested the ability to send a nightly CSV with part availability data to Bobcat automatically.

Solution

On a nightly basis, Flyntlok can now aggregate the required data into a CSV and send it to Bobcat. If you wish to enable this feature for your dealership, please contact your friendly Flyntlok consultant to discuss exactly which data you would like sent to Bobcat.

Reporting

Vendor Link on Pending Actions View [#54126]

Opportunity

Managers have requested easy access to vendor information from the "Pending Actions" view.

Solution

Added a clickable link to the Item’s vendor at the end of each message on the "Pending Actions" view.

Service

Set Engine Make on Machines Created on the Work Order Dashboard [#54207]

Opportunity

Service managers have requested easy access to the engine make field when creating a new machine on the Work Order Dashboard.

Solution

We have added the “Engine Make” field to the “Advanced” tab of the Work Order Dashboard's new Machine form.

Service Request Approval And Rejection Notifications [#54185]

Opportunity

Service Managers have requested the ability to notify multiple users when a Service Request is approved or rejected.

Solution

Added an “Additional Users To Notify” field to the Service Request creation form that allows you to select users to notify. Service Managers can also edit this list when approving or rejecting a Service Request.

Reason for Approving or Rejecting Service Requests [#54187]

Opportunity

Service Managers have requested the ability to provide the reason a Service Request was approved or rejected.

Solution

Added a “Note” field to the form for Approval or Rejection of the Service Request.

This note is shown on any notifications sent when approving or rejecting the Service Request.

Saved Card Indicator On Work Orders [#53963]

Opportunity

Service Managers requested an indicator for whether or not a Customer has credit cards on file when creating and viewing Work Orders.

Solution

A credit card icon will appear on the New Work Order form and the Work Order Dashboard if a Customer has any cards on file.

Create Scheduled Task From Work Order [#54172]

Opportunity

Service Managers have requested the ability to create a scheduled task through existing Work Orders.

Solution

We have added an action to the Work Order “Actions” menu to create a scheduled task from the existing work order.

Work Order Machine Warnings

Opportunity

Service Departments reported that Machine warnings on Work Orders were obstructing some forms, hindering technicians.

Solution

We have made the Machine Warnings dismissible and added a warning indicator to the header of the Work Order Dashboard. When you hover over the badge, it displays the same warnings, ensuring that the interface remains clear and functional while still providing easy access to those important warnings.

Point of Sale

Item Number 2 On Sales Order Part Line [#54191]

Opportunity

Salespeople asked for the Item Number 2 to be visible on Part lines on Sales Orders and on Sales Order printouts. Item Number 2 is an additional internal part number used for reference purposes.

Solution

Added a setting to display Item Number 2 on the Point of Sale and on the Sales Order printout.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find “Show Item Number 2 on Sales Order part lines” in the “Sales” section and toggle it.

Restrict Who Can Edit Point of Sale Settings  [#54259]

Opportunity

Managers have requested the ability to limit which users can modify Invoice settings from the Point of Sale.

Solution

A new permission has been added around the “Settings” button on the Invoice page. Administrators can configure this permission by navigating to the Access Control page. The new permission is named “Enable POS Settings” under the Point of Sale section.

Reversals and Deletions of Multi-Pay Invoices [#54314]

Opportunity

It has been requested that Reversed and Deleted multi-pay Sales Orders remove the payment lines generated on the other linked Sales Orders.

Solution

We have added functionality that reverses invoices paid on a multi-pay invoice if the latter is reversed. Additionally, deleting a line on a multi-pay invoice or deleting the invoice entirely will remove the payment line from any invoices previously paid on the multi-pay invoice.

Customer Management

Customer SMS Enabled [#54059]

Opportunity

Sales and Service Users have requested the ability to quickly view if their Customer Contact prefers to be contacted via SMS. This improves communication with Customers by reducing the potential of accidentally reaching out to them using the wrong method of contact.

Solution

New indicators have been added if a selected contact has "SMS Notify" enabled. On the Work Order Dashboard, it will show up next to the Contact's phone number with a "Text Allowed" indicator. On Sales Order pages, it will appear as a badge in the bottom right.

Prevent Automatic Dismissal Of Customer Notes  [#54261]

Opportunity

Managers have requested the ability to prevent automatic dismissal of the “Customer Note” popup that is on Customer Dashboard, Sales Order, Work Order Dashboard, and Rental Dashboard.

Solution

Added a setting to prevent automatic dismissal of the customer notes.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find the “Prevent Customer Notes From Automatically Dismissing ” setting in the “Sales” section and toggle it.

Require Customer Create Reason [#54278]

Opportunity

Managers have requested the ability to make a reason for creating a customer a required field.

Solution

We have added a setting that will make the reason for creating a customer a required field.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find the “ Require Reason for Creating Customer” setting in the “Company” section and toggle it.

Credit Limit Warning on New Rental [#54271]

Opportunity

Rental Managers have requested the ability to know when a Customer has exceeded their Account Credit Limit before creating a new Rental Contract.

Solution

We have implemented warnings on Rental Creation that will show when a Customer's Account is over their credit limit.

Machines

Report Machines as Stolen [#54246]

Opportunity

Managers requested the ability to indicate when a machine has been stolen.

Solution

You can now indicate a Machine has been stolen from the Machine Dashboard by selecting "Report Stolen" from the Actions menu. If you recover a Machine that was stolen, select "Report Recovered" from the Actions menu. Additionally, there is a red warning banner across the top of the page for Machines that have been reported stolen.

Purchasing

Display Manufacturer Part Number On Parts Purchase Order  [#54411]

Opportunity

Parts Managers requested that the Manufacturer Part Number be displayed on the Parts Purchase Order printout.

Solution

Added a new setting to display the Manufacturer Part Number on the Parts Purchase Order printout.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find the “Display Manufacturer Number on Parts Purchase Order” setting in the “Purchasing” section and toggle it.

Resolved Issues

#53759

Complaint: Parts Managers mentioned that sometimes when loading Item Dashboards for John Deere parts, the additional information pulled from John Deere would not load.

Correction: Fixed.

#54272

Complaint: Service Managers pointed out that the layout on the Job Level Service Scheduler was not being saved.

Correction: Fixed.

#54273

Complaint: Purchasers using MRP noted that attached Drawings on Parts were not being included when emailing a Purchase Order.

Correction: Fixed.

#54344

Complaint: Service Managers noted that editing and saving a Work Order on an iPad would sometimes cause an invalid date format error on correct dates.

Correction: Fixed.

#54313

Complaint: Sales Managers reported that invoices marked as paid in QuickBooks Online were not reflecting as unpaid after direct changes were made to the QuickBooks Online data.

Correction: Fixed.

#54380

Complaint: Managers pointed out that machines that were created through the “New Machine” page were not being created with the correct model.

Correction: Fixed.

#54432

Complaint: Technicians reported that when uploading files on the Work Order Dashboard they were receiving an “Upload Failed” error.

Correction: We have added a notification when files queued to be upload are over the total file size limit.

#54458

Complaint: Service Managers reported that SMS conversations with only outbound messages were not showing in the Activity tab on Work Orders.

Correction: Fixed.

#54536 & #54540

Complaint: Service Managers reported an issue with the "Display Detailed Subtotal Breakdown on Report" setting. When this setting was enabled, labor subtotals on Invoices and Quotes for Work Orders were not calculated correctly if the Work Order included Jobs billed by hours.

Correction: Fixed

#54553

Complaint: Managers reported that when the user preference for opening a search in a new tab was enabled, the old search query persisted in the search bar on the original tab.

Correction: Fixed


Last Release Notes

July 17th, 2024 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

September 30th, 2020

New 🆕

Weekly Sales Report

We have revamped the weekly sales report that is sent out on Saturdays. This report recaps the past week for your salespeople and provides them with data on their weekly sales, top 10 customers, machine sales for the week, reservations, work orders, and more! If you're interested in seeing the report and getting it sent to your salespeople, please contact Flyntlok.

Escalated Issue Emailing

We recognize that sometimes its tough for the help desk to communicate to users that don't spend a lot of time in the application (looking at you Management & Accountants). Email notifications will now be sent out to users when an issue gets assined to them and the status gets updated to EscalatedOnHoldAccountingHold, or ManagementHold.

New Tag Field

You can now add a tag number when creating a work order Please submit an issue if you need this added to any reports!

We are working on adding this to the work order editor still

Effective Labor Rate and Cost

We have enhanced the Service Dashboard (Management -> Service) by adding some metrics around your labor rates. You can view your utilization, effective billable cost, and effective billable rate.

What is the effective rate?

The effective rate is the (billable hours X rate) / clocked hours.

What is the utilization rate?

The utilization rate is the billable hours / clocked hours.

This data comes from time entries on DMS Work Orders and the work labor types you have configured.

Enhancements 💪

Bulk Data Exports

We have relocated the button for doing bulk exports. It is now next to all the other buttons on reports. Previously, there was a button that said download dump.

What is the difference between bulk exports and regular exports?

Regular exports will only export the data you have on your screen. When you see a bulk export, it is often the full data set for whatever entity you are looking at. For example, if you head to the customers (all) report, you will see the button to do a bulk export. This will include the entire dataset Flyntlok houses for customers.

Vendor Volumes

We have added a View More option to the Volume section on the vendor dashboard. This report can be used to look at a specific vendor's volume between a set date range.

Reports

Most reports in Flyntlok have been adjusted to fit data to the screen better and prevent unreadable crammed columns. Some things you may notice:

  1. Columns will auto adjust their width to properly fit all data in a column to the screen.
    • Please note that the columns will continue to adjust as you scroll down the report.
  2. If there is not a color scheme on the report, we have added alternating line colors to help keep track of the row that you are trying to follow.
  3. The last thing to keep an eye out for, if you have a smaller screen size or there is a large number of columns on the report, you will be able to scroll horizontally through the report.

Upcoming 🔮

Work Order Scheduler

We have created a highly requested feature to schedule work orders. Soon, you will be able to view your work orders on a calendar where you can plan, filter, and edit them! Stay tuned for the release date!

September 23rd, 2020

Enhancements 💪

PO Location Changing

We have created a widget that allows you to change the location of an item purchase order. If you have access to the admin editors, you will go to the Flyntlok option, and then select the widgets tab. The bottom left widget will be the location changer. You will need to put the number of the PO that you want to change and the location that you want to change it to.

The PO must by in New or Ordered status to change locations.

Sales Order Signatures

When a customer provides a signature for a sales order, we now show the ledgible version of their name and the date that it was signed next to their signature on the sales order.

Work Order Banner

When a work order is invoiced, you will see a new layout for the banner that appears on the work order.

Machine List

At the bottom of the model information page, we will show a list of every machine that has been linked to the model. If the machine is sold, we will show the owner of that machine as well.

September 16th, 2020

Enhancements 💪

User Management

We now allow you to enable users that were previously disabled. This can be helpful if you have an employee return to your business.

Issues Resolved 🐛

Timecard Importing

We now let you import timesheets for employees that no longer work at your business.

Upcoming 🔮

Stock Take

We are putting together a fresh, new way to do a stock take (a.k.a. physical inventory count). Be on the lookout for this new feature in the coming weeks!


September 9th, 2020

New 🆕

Voiding Machine Purchase Order Lines

You can now void a machine on a purchase order line. This lets the purchase order continue down its lifecycle without requiring any other input about that machine. You must provide reasoning for the void. The reason provided is added to the audit log of the machine purchase order.

This does not delete the machine from the system. That must be done manually by you.

Tip

You can still receive that machine, but you will no longer be able to use the quick editor. To edit the machine information, you must navigate to the machine dashboard and click Simple Actions -> Edit


September 2nd, 2020

Enhancements 💪

Special Order Link Warning

When a special order item is deleted from a sales order, we now show a warning on the purchase order that the part has been unlinked from its associated sales order. To fulfill these parts, the sales order will need to be reversed so the item can be pulled from QOH.

Faster Item PO Posting

You may have noticed this week that posting item purchase orders is faster. We made a few optimizations earlier in the week, but will soon be releasing changes that will greatly increase the speed that item POs are posted. Be on the lookout!

MRP Work Order Quantity Change

When the quantity to build is changed on a work order, we will now reflect the updated quantity in the Ordered column on the item's dashboard.

Issues Resolved 🐛

MRP Work Order Transactions

We have resolved an issue with item transactions being created for all the items on the BOM of a work order that was edited. Now, when a work order is edited, we will only run transactions for the part being built, not for all items on the BOM.

Inventory Valuation Report

We were previously calculating the units for cost incorrectly. Cost is now calculated based on the units that the item is purchased in. Also, we fixed an issue of certain item's accounts not showing up on the report.


August 26th, 2020

Enhancements 💪

Volvo Purchase Orders

If a Volvo purchase order is rejected from Volvo, you will now receive a 'Revision Required' message. This message includes the error displayed on the purchase order page, either below the order status for document wide errors or in the comments field for errors about particular items.

We will also update the status of the purchase order to 'New', so you can re-submit.


Vendor Dashboard

We added a total row to all of the vendor widgets!


We also added a 'View More' tab to view more work orders for that vendor.


Consignment Locations

You can now search items when auditing a consignment location. This should speed up your audit process!

You can search using qty, bin, vendor, item no, description and whether or not the item has been audited.


Stock Orders

When creating a stock order from a vendor's dashboard and selecting the "Filter list down to items with an inventory history" option, we will show you items that have a metric override set even if they do not have inventory history.


Reservations

You now have the option to reserve a machine for one day using the preset 'Day' button!


DMS Work Order

We used to make a note and a log every time a work order or work order job was edited which was causing some redundant notes on the work order report. Now, we only create a log when a work order or work order job is edited.


August 19th, 2020

Enhancements 💪

E-mail as Username

E-mail addresses can now be used as usernames for Flyntlok accounts. Current users can log in with their e-mail address or their username; however, new Flyntlok accounts created must use their e-mail address as their username.

Please reach out to Flyntlok if you are creating an account for a user who does not have an e-mail address, we can handle these on a case-by-case basis.


Vendor Labor Rates

Labor rates can be set on a per vendor level. To set a labor rate for a vendor, go to the vendor edit page and scroll down to the 'Default Labor Type' field.

When a technician clocks-in to a work order linked to a machine, the machine's vendor labor rate will be used even if the technician has a labor type assigned to their account. Remember, the labor type can be edited when clocking-in to the work order.


Inventory Reconciliation Report

The inventory reconciliation report will now be sent out at month-end.

This report can be scheduled using the Report Scheduler.

Report Scheduler Refresher

Issues Resolved 🐛

Proposal Worksheet PDF

We fixed the naming convention of the proposal worksheet.

The file name will be much cleaner when saving and e-mailing.

We also fixed the issue with HTML leaking onto the worksheet.


Sales Order Searching

You can now find sales orders via the shipping tracking number using "S? tracking number".

The tracking number must be exact!


August 12th, 2020

New 🆕

Volvo Electronic Purchase Orders

How do I submit a part purchase order to Volvo?

  1. Go to a "New" Volvo part purchase order and select "Submit to Volvo" under the "Actions" drop-down menu.
  2. Next, select the Order Type, Machine, Requested Ship Date, and Shipping Level. Click Submit.
  3. After submitting the purchase order to Volvo, you can see the Volvo status and document ID on the top left of the purchase order in Flyntlok. If the purchase order comes back with errors, the errors will be displayed in the PO page, either below the order status for document wide errors or in the comments field for errors about specific items.

Please allow 1-2 minutes for this order to be received by Volvo. After the 7 minutes, please log in to your Volvo account to review your purchase order.

You can now submit part purchase orders to Volvo!


Issues Resolved 🐛

ERP Work Order Report

We fixed an issue that prevented your company's logo and address from being displayed on the ERP work order report.


HTML

We are still finding HTML in a few places around Flyntlok. We can fix these issues rather quickly, so please let us know if you notice anything.

Please submit an issue report if you notice any HTML throughout Flyntlok.

 


Upcoming 🔮

Inventory Reconciliation Report

We are updating the inventory reconciliation report. More information on the updates will be released in the coming weeks!


August 5th, 2020

Enhancements 💪

Security Upgrades

Once again, we are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.

This is the last security iteration.


July 29th, 2020

Enhancements 💪

Security Upgrades

We are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.

Please submit an issue report if you notice any HTML throughout Flyntlok.


Invoice E-mails

  1. Auto-sent invoice e-mails now show the split invoice IDs.
  2. We also provide more information in the body of the e-mail (see below).

This only impacts invoices with an account payment.


Issues Resolved 🐛

Invoice ID Issue

We apologize for the issue some of you experienced this morning regarding the invoices that began with '999'. Thank you for your patience while we fixed the issue!


Internal Asset Report

We fixed the issues with the "sold by" section and the warranty date section on the internal asset report found on the machine dashboard.


Packing Slip

We fixed the issue with the pack slip footer being being illegible.


July 22nd, 2020

New 🆕

File Attachments

You can now attach files to issue reports!

Screenshots and images can help consultants troubleshoot issues!

You can also attach files to issue reports from the issue dashboard!

 


Microsoft Edge

You can now use Microsoft Edge as a web browser when using Flyntlok.


Enhancements 💪

ERP Work Orders

We updated the layout of the new erp work order creation form.


Multi-file Uploads

You now have the option to upload multiple files at a once from a DMS work order dashboard.


Bin Locations

Item receive vouchers retain the item's bin location at the time the item is received. This means that you can reference past receive vouchers to see what their bin location was at the time the item was received even if the item's bin location has changed.


Scrapping Parts

You have the option to add comments when scrapping parts.

These comments will be visible on various reports throughout Flyntlok, including the "Review Transactions" report.


Stock Orders

Stock orders now include the item's metric override types (min, max, exact).


Issues Resolved 🐛

Salvage Percent

We fixed an issue that prevented the machine's salvage percent field from saving.


Date Manufactured

We no longer pre-fill the machine's date manufactured field with the machine purchase order's creation date.


Attached Machines

If you change the location or responsibility of a parent machine, the location and responsibility of the attached machines change as well.


July 15th, 2020

Enhancements 💪

Password Policy

We've made a number of upgrades to Flyntlok's password policy:

We upgraded our password policy to align with industry standards; furthermore, stricter password requirements protect your dealership's data from unauthorized access.

Password Reset Process:

  1. First, click the 'Click Here' link next to "Forgot Your Password".
  2. Next, enter your Flyntlok Username and click send.
  3. This will send an e-mail to your e-mail account linked to your Flyntlok account that includes instructions on how to reset your password.
  4. Here's an example of the e-mail you will receive.

    Please check your Spam folder if you don't receive the e-mail within 30 seconds

  5. Lastly, you can type your new password here.

    Please follow the new password policy explained above


Security Upgrades

We've made substantial security upgrades to the file upload system in Flyntlok.


Sidebar Menu Editor

You now have the option to copy sidebar menu templates. You can also assign sidebar menu templates to users.

To access this page: 'Wrench Icon'->'Flyntlok'->'Navigation'


PDF reports

We updated the part purchase order pdf report to display a cleaner look. We also support displaying terms and conditions on a separate page!

We updated the Internal Asset Report (BETA), which can be accessed by clicking the green 'Management' link on the machine dashboard.


Issues Resolved 🐛

Epiroc Part PO

We fixed an issue that prevented part purchase orders from being sent to Epiroc.


July 8th, 2020

Enhancements 💪

Searching

You can now find sales orders via the shipping tracking number using "S? tracking number".

The tracking number must be exact!


Metric Override

You can now set the metric override to Exact, Min, or Max from the item dashboard.


Item Purchase Orders

If you increase the quantity to an item that is being special ordered, the increased quantity will now be included on the "Stock on Order" column when creating a stock order.

This happens when the package quantity is more than what the customer ordered as well as when you receive more of an item than was ordered.

This update will impact all changes to purchase orders going forward!


Pending Actions

Flyntlok now supports adding comments to pending actions.

 

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