Sean McLaughlin Speaks at AED Show

Our fearless and inestimable CEO and founder Sean McLaughlin gave a talk at the annual Association of Equipment Dealers' (AED) conference in Orlando, FL two weeks ago. Sean gave the talk under the dual position as owner of a 5 location equipment dealer (Craig Taylor Equipment aka CTE) as well as the CEO of a quickly growing software company (Flyntlok!). He focused his speech on the value of technology and the critical role it can play within a dealership.

The main premise is that modern technology is not just a recruiting tool, but it is also pivotal for employee retention. Anyone reading these Release Notes knows the pain and difficulty of finding and retaining employees. Highly motivated staff members want to work with and use modern tools. Old technology is rarely fun or cool. Imagine trying to recruit an employee and showing them a green-screen DMS that was first built 15 years before they were even born vs using a system that allows speech to text for recording complaints/causes/corrections. Further, when you onboard new staff members, you can get them up and running much faster if your dealership adopts modern platforms. Does it suck swapping out old systems? Absolutely! But if you embrace the suck, you'll get to the other side and you'll see a step function in the growth potential of your dealership.

Sean illustrated the direct effects of technology by using his own dealership as a prime example. When he first purchased CTE it was doing $19mln a year, but ten years later it grew to $104mln. Yes, the Flyntlok DMS allowed for a much more efficient dealership with better management of inventory, service, and sales, but he also adopted numerous other best-of-breed technologies that could scale with his business from QuickBooks Online (and later Sage Intacct) to Shopify to SurveyMonkey and Twilio. There was a direct correlation to the adoption of technology to the massive growth of the dealership.

Sean talked about Maslow's Hierarchy of Needs (yeah, remember, he's still a Harvard nerd) and how people are always trying to sell you stuff at the top of the pyramid ("self-fulfillment needs") instead of selling you the core things you need to keep your business running ("basic needs"). Modern cloud based software systems, alongside Artificial Intelligence, are an entirely new evolution of the species. Those who adopt technology will thrive; those who don't will struggle to survive.

Release Notes

Machines

Mobile Machine Search - On Order Filter [#60626]

Opportunity

Salespeople viewing their list of machines on the mobile view requested the ability to filter out machines that are On Order, like how you can filter Sold machines.

Solution

There is a new checkbox on the Mobile Machine Searcher that allows you to filter out machines that are On Order.

Min. List Price On Invoice [#60418]

Opportunity

Salespeople have asked to see a Machine’s “Minimum List Price” in the detailed financial view on the Invoice page, as this will make it easier to calculate discounts when quoting or selling a Machine.

Solution

You can now find any Machine’s “Minimum List Price” in the detailed financial view on Machine Dashboard.

Copying Models [#61031]

Opportunity

Managers requested the ability to streamline their management of similar Models.

Solution

Users can now duplicate a Model from the Model editor page. To do this while creating or editing a Model, click on the "Save & Create Duplicate" button:

This will save your current edits and then create a new Model with all fields duplicated. Note: The newly created Model's name will have the word "COPY" appended to it to prevent duplicate naming.

Service

Service Scheduler - Show Work Order Age

Opportunity

Service Managers using the Work Order Scheduler would like to be able to view a Work Order’s age on the “card” in the Work Order list.

Solution

The age (in days) is now presented on the Work Order “card” in the list of Work Orders, and the created date can be viewed by hovering over the age.

Warranty Work Orders - Process $0 Customer Invoices [#61378]

Opportunity

Service Managers requested that $0 customer Invoices be automatically processed when invoicing a Work Order to a regular Customer and separately to a Warranty Customer.

Solution

$0 Customer Invoices will now automatically be processed (moved to Delivered status) when Invoicing a Work Order to a Customer and Warranty Customer Separately.

Work Order Pick List [#60767]

Opportunity

Service Managers mentioned that it was inefficient (and potentially paper-wasting) to print multiple Pick Lists for a single Work Order that contained multiple Internal Parts Order invoices.

Solution

We have added a printable Work Order Pick List in full-page and thermal paper formats. You can access these from the Actions drop-down on Work Order Dashboard:

Parts are grouped by Job:

Part Purchasing

Consolidated Preview on Part Purchase Order [#60917]

Opportunity

When a Purchaser is submitting a Purchase Order to an external vendor, they generally only care about the total quantity of an Item to order, regardless of the store's own specific allocations. They requested a way to view Part Purchase Orders by total quantity per Item to streamline their ordering and reduce errors.

Solution

We have added a new toggle to view consolidated quantities on our Part Purchase Order page:

Machine Purchasing

Enhancements to MPO Quick Model Creation [#60394]

Opportunity

Purchasers requested an enhancement to streamline their Model creation workflows while creating a Machine Purchase Order.

Solution

When creating a new Model from the Machine Purchase Order page, clicking on the "Advanced" section will reveal additional fields to apply to the new Model.

Point of Sale

Permissions on Reversing Sales Orders

Opportunity

Managers requested additional controls around their Users' ability to Reverse a Sales Order.

Solution

Administrators can access a new permission called “Reverse Sales Order” via the Wrench icon -> Users -> Access Control, under the Point of Sale category. This will keep any user without the permission from reversing of non-Internal Sales Orders.

Note: As with all Permissions on this page, when changing it, the Users must log out and back in for it to take effect.

Cost of Sale Work Order on Machine Sale [#58122]

Opportunity

Managers requested a quicker way to identify Cost of Sale Work Orders associated with a Machine Sale. Previously, the only way to know was to manually review associated Work Orders on the Machine Dashboard and look for Work Orders that had the appropriate Customer assigned to it.

Solution

When creating a Work Order from the original Machine sale, it will now be visible in the "Related Transactions" pop up at the bottom of the Point of Sale screen.

CRM

Previous Review Requests [#59747]

Opportunity

Salespeople requested a way to know if they or anyone in their company had previously sent a Review Request to a customer. They did not want to unintentionally send multiple requests to a long-term Customer.

Solution

When sending a Review Request, users can now see if a Request had been previously sent to a specific email or phone number. When viewing or adding an email address or phone number, an indicator will appear, and hovering over it will reveal the date that a Request was last sent:

Search

Quick Search - Mark Inactive Customers [#58826]

Opportunity

Managers requested a way to identify inactive customers when using the Quick Searcher. They were having a difficult time finding customers when there were inactive customers that matched their search, as there was no way to tell the active customers from the inactive ones.

Solution

Inactive customers now have a red indication clearly showing their inactive status, just like parts.

Resolved Issues

#56553

Complaint: Rental Clerks complained to Wayne that from Machine Dashboard, when renting a Machine that had Suggested Items configured, they were not being prompted to select those Items.

Correction: Fixed.

#60839

Complaint: Salespeople reported that when swapping out a Machine on a Sales Order, the swapped-out Machine sometimes remained in Sold status.

Correction: This happened on an invoice that was past “Draft” status. Fixed.

#60940

Complaint: Salespeople reported that Will Call Labels on Item Receiving Vouchers sometimes didn’t display the full Customer name and Sales Order reference.

Correction: This was occurring on labels with longer names. Fixed.

#60953

Complaint: Rental Clerks complained that on the New Rental page, when switching between List and Timeline views, sometimes the availability information on Models or Machines would appear inconsistent between the two views.

Correction: Fixed.

#61031

Complaint: Managers mentioned that they were able to unintentionally create Models with the same name and Vendor, causing confusion around reporting and searching.

Correction: Updated the Model editor page to prevent creating or editing Model names that match an existing name on the same Vendor.

#61038

Complaint: Salespeople reported that they would receive an error due to phone number formatting when navigating to a new Lead that was created from the Customer dashboard.

Correction: Fixed.

#61044

Complaint: Salespeople mentioned that the searcher on the All Leads page would sometimes display an error.

Correction: Fixed.

#61106

Complaint: Purchasers noted that on Part Purchase Orders, the warning for Vendor minimum order amount was always visible, even if the order was over the minimum amount.

Correction: Fixed. This warning should now only show when the Purchase Order's total falls below the Vendor minimum.

#61122

Complaint: Service Managers reported that sorting by priority on the Work Orders Service Scheduler did not sort the list of Work Orders properly.

Correction: Fixed.

#61077

Complaint: Sales Managers reported that orders coming from Shopify into Flyntlok were being discounted if the order was for an existing Flyntlok customer that had discounts.

Correction: Fixed. Customer discounts will be ignored to ensure the invoice total lines up with what came from Shopify.

#61184

Complaint: Parts Managers reported that Part Purchase Orders were not always being closed when all parts were received.

Correction: Fixed.

#61173

Complaint: Parts Managers reported that Quantity On Hand was not being adjusted on Parts substituted on Part Purchase Orders.

Correction: QOH was being updated, but we needed to do a forced-refresh of the page to show the updated value.

#61282

Complaint: Managers noted that when adjusting the MSRP of an Item, the Vendor default markup was not being applied to List Price.

Correction: Fixed. This only affected locations that were not using Price Matrix calculations.

#61241

Complaint: Rental Clerks complained that on the New Rental page Timeline view, Machines with an "On Contract" Conflict were being displayed as Available.

Correction: Fixed. "On Contract" Conflicts should now correctly show the orange-colored indicator as shown here:

#61508

Complaint: Fleet Managers with the Samsara integration mentioned that their Machines were not being updated with hours or mileage data from Samsara.

Correction: Fixed.

#61384

Complaint: Part Receivers reported that the Part Receiving Voucher would appear to have no parts data initially, then the table’s lines would load.

Correction: Fixed.

#61388

Complaint: Parts Receivers reported that, when adding fees to Vouchers, they had to click into the Action field before being able to type when they didn’t need to before.

Correction: The cursor now automatically appears in the field when you add a new fee.

#61465

Complaint: Parts Managers reported that superseding Parts on Part Purchase Orders would sometimes fail without indicating why.

Correction: Fixed.

#61500

Complaint: Service Managers reported that parts from Invoices that had been unlinked from Work Orders would still appear on Estimates generated later.

Correction: Fixed.

#61501

Complaint: Shopify Managers reported that they were unable to see information about Shopify-linked parts in Flyntlok.

Correction: Fixed. Shopify made unannounced changes to their integration that Flyntlok was not made aware of until it was too late. Sometimes we just gotta roll with the punches.

#61244

Complaint: Inventory Managers noted that when removing an Item from a Sales Order that was linked to a Purchase Order, the Purchase Order’s page would not show that the Item had been unlinked.

Correction: Fixed.

#61247

Complaint: Salespeople mentioned that when searching for a Machine, searching by using words in the Machine's description would return inconsistent results.

Correction: Fixed. Now when you search for a Machine, Flyntlok will once again partially match your search term against words in the Machine's description.

#61495

Complaint: Service Managers reported they were unable to link a Sales Order back to a Work Order after it was unlinked.

Correction: Fixed.

#61083

Complaint: Part Receivers reported they were receiving an unintelligible error if they received an item at zero quantity.

Correction: Fixed. The error now explains that you cannot receive zero quantity of an item.


Last Release Notes

January 15th, 2025 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

Release Note Cycles

You faithful readers of the Flyntlok Release Notes know that we operate in two-week release cycles. Given the upcoming holidays for American Thanksgiving and Christmas, we will be operating on three-week cycles. Our next release will be on Dec 12, 2024 followed by Jan 2, 2025. After that we’ll return to our regularly scheduled program of two-week cycles.

Also, since we have you! Flyntlok offices will be closed on Thursday, November 28 and Friday, November 29. We’ll send a reminder next week as well. Happy Thanksgiving!

Machines

Bulk Register Stihl Machines

Opportunity

Whenever a dealership sells a Stihl Machine, they need to register that sale with Stihl to begin the customer’s Warranty and for the dealership to obtain rewards. While Flyntlok already has an integrated Stihl Machine Registration workflow, if a dealership sells a large number of Machines at once, that workflow becomes very slow and time consuming.

Solution

Flyntlok’s Stihl "Machine Registration" view now supports registering Machines in bulk. Just select the Machines you want to register and click “Bulk Register” in the top right of the page.

You have the option to set the registration information for each Machine you’re sending to Stihl individually or by using the bulk operation tool on the lower left. The bulk operation tool currently supports updating the “Purchase Date”, “Primary Use”, and “STIHL Salesperson”.

When you’re ready, click “Submit to Stihl” to start registering your chosen Machines in the background. You can track the registration’s progress at the top of the page.

Refreshing or leaving the page will not stop any registrations in progress. Submitting another batch of Machines to register will add those machines to the queue to be registered without stopping any other registrations in progress.

Model Update Logging [#58305]

Opportunity

Managers requested that Flyntlok log more end-user changes to Models and provide a way of viewing edits made.

Solution

Added “Action Logs” to Models. When a change is made, a new entry will be created, tracking the user who made the change and the timestamp. Updates to important fields will be logged as well, including Make, Model name, List Price, and Allow Rent/Sale. Don’t go making changes you shouldn’t, Big Brother is watching you.

Display Finance Name / Due Date [#58520]

Opportunity

Managers requested the ability to see a Machine’s “Finance Name” and “Due Date” on the Machine Dashboard.

Solution

Added both fields under the Finance Information section.

CRM

Show Customer’s Existing Leads on New Lead Creation [#57140]

Opportunity

Managers reported that when creating a new Lead with a Customer, it would be helpful to see any existing open Leads for that Customer, as to avoid creating duplicate Leads.

Solution

Added a check for existing Leads upon new Lead creation.

Location and User Autofilling on New Lead Generation [#58199/58424]

Opportunity

Salespeople requested that when creating a new Lead from the Leads grid, the location would be set to their current location, and the creator would be set as the default Assignee, instead of starting blank.

Solution

Creating a new Lead will now set the default Location and Assigned User.

"SMS Not Allowed" Contacts on Work Order Notifications [#58450]

Opportunity

Service Writers mentioned that when sending a text from Work Order Dashboard, they were unintentionally sending messages to phone numbers with "Allow SMS" set to false.

Solution

Features on Work Order Dashboard that involve sending SMS to Contacts (Change Status & Notify, Activity Panel, etc.) have been updated to indicate if a number has "Allow SMS" disabled. If the Work Order's Preferred Contact does not allow SMS, they will no longer be the default selection when choosing a Contact phone number.

Icons have been added to reflect if a specific Contact number does or does not allow SMS:

Show Longer Notes on CRM “All Leads” Grid-View [#57068]

Opportunity

Users needed a way to manage longer notes in the CRM “All Leads” grid view without overwhelming the screen layout. Long text entries made it difficult to navigate and reduced the overall usability of the view.

 

Solution

“Internal Note” and “Latest Note” fields with longer text are now trimmed to save screen space. Users can view the full content by hovering over or clicking on the [...] icon:

Inventory & Receiving

Individual Item Labels on Receiving Voucher [#57139]

Opportunity

Salespeople requested the ability to print labels for individual Items on Receiving Vouchers. Right now it can only be done for all of the items only

Solution

Added a Label column to the Receiving voucher grid with a nice little button in it. Clicking this button will print an individual label for that Item.

Default Dates on Customer Dashboard "All Items Purchased"

Opportunity

Salespeople (and Sean) requested a quicker way to view a Customer's “Item Sales History” on the Customer Dashboard.

Solution

We have simplified the "All Items Purchased" pop up. It now defaults to a one year date range so you don’t have to first type in some values.

Creating Machine Purchase Orders from Multi-Vendor Purchase Requests [#56716]

Opportunity

Purchasers needed the ability to streamline the creation of Machine Purchase Orders when dealing with multi-vendor Purchase Requests. Previously, the system did not allow selecting models from multiple vendors in a single request, creating inefficiencies in the purchasing process when purchasing from a Distributor that handles multiple manufacturers.

Solution

On the Machine Purchase Requests page, users can now select models configured to different Vendors.

When creating a Machine Purchase Order, it will now generate a new PO without a Vendor. Users can then select the appropriate Vendor or Distributor in the next step.

Moves

Notes on Mobile Trips [#11382]

Opportunity

Managers requested the ability to add Notes on Moves via the “My Trips” mobile view.

Solution

Added the option to add a new Note to Moves on the mobile page.

Point of Sale

Thermal Pack Slip Receipt [#56887]

Opportunity

Managers requested the ability to print Thermal Pack Slips on an Invoice.

Solution

Added a “Generate Pack Slip” option under the “Actions” menu on the “Details” tab on an Invoice.

Discounts Summary on Quote Package [#56246]

Opportunity

Salespeople requested a way to display any discounts applied when creating a Quote Package for their Customers.

Solution

We now show a summary area under the quoted details that breaks down the subtotals, and if any discounts exist, they will highlight the total discounts applied. Additionally, each line will show the original rate and discount. (Discount Totals will not be displayed if there are no discounts, or if lines have been marked up.)

Tax Rules Indicator [#58441]

Opportunity

Salespeople and Managers requested a visual indicator to quickly identify when Tax Rules had not been configured on a Sales Order. This would help prevent errors and streamline the order review process.

Solution

If this feature is enabled, a dot will appear on the Tax Rules button to indicate that no Tax Rules have been configured for the Sales Order. This provides a simple yet effective visual cue for users to take necessary action.

Admins can enable this feature by checking this option in Flyntlok Settings:

Service

Restrict Technicians Clocking In [#58439]

Opportunity

Service Managers requested the ability to restrict their Technicians from clocking into Work Order Jobs, depending on the status of the Work Order.

Solution

Added the ability to configure Work Order statuses that don’t allow technicians to clock in. This configuration can be accessed through the wrench icon > Work Orders > Work Actions. Select “Edit” on an Action and select the “Prevent Techs Clocking In” box. (And ignore the ugly modal window you are presented with.)

Resolved Issues

Labor Revenue Doubled [#58295]

Complaint: Managers reported that Work Order Labor Revenue was being doubled for certain labor types.

Cause/Correction: Fixed.

Moves Disappearing From Schedule [#58281]

Complaint: Managers reported that marking Moves as “In Transit” would cause the Trip to no longer appear on the My Trips view.

Cause/Correction: Fixed. Moves can now be processed correctly and will continue to show up.

Labels on Unlinked Special Orders [#58059]

Complaint: Salespeople reported that when a Special Order is canceled, the Part label on the Receiving Voucher would still be printed under the “Will Call” labels section.

Cause/Correction: Fixed. When a Special Order Invoice line is removed from the SO, or the entire SO is deleted, the Part label will now print under the “Stocking” labels instead of “Will Call” on the Receiving Voucher.

Sage Machine Vouchers Failing to Post [#58316]

Complaint: Accountants reported that some Machine Vouchers were failing to post to Sage.

Cause/Correction: Fixed.

Mobile Work Order Job Editing Permissions [#58503]

Complaint: Service Managers reported that the Mobile Work Order Dashboard was allowing users to edit the Cause, Complaint, and Correction fields when they didn’t have the permissions to do so.

Cause/Correction: Fixed. These fields correctly respect user permissions now. And we are all about respect.

Data Grid Widths [#57141]

Complaint: Users noticed that data grid views were not respecting preset column widths.

Cause/Correction: Fixed. Data grids will now automatically resize columns on default views, and use the preset values on custom saved templates.

Duplicate Lines on Receiving Voucher [#58245]

Complaint

Receiving Personnel reported that some Receiving Vouchers were presenting duplicate lines.

Receiving Personnel reported that some Receiving Vouchers were presenting duplicate lines.

Cause/Correction

Fixed. This was a rare visual bug and did not have any effect on the Receiving Voucher or Purchase Order data.

Unexpected Zero-Dollar Rental Closing Invoice [#58303]

Complaint

Rental Clerks noted that when closing a Rental Contract that had a Pickup or Delivery address set at no charge, the system would still generate a Final Invoice instead of just closing the Contract.

Cause/Correction

Fixed. A final Invoice is no longer being generated when closing a Rental Contract with no charges due.

File Deletion Permissions on Purchase Orders [#58418]

Complaint

Managers mentioned that some users were able to delete a file from a Purchase Order even though their permissions were set to not allow it.

Cause/Correction

Fixed. The system now respects the appropriate delete permissions and only authorized users will be able to delete a file. Again, it’s all about respect.  

“Source” Missing when Copying Sales Order [#58455]

Complaint

Salespeople reported that when using the "Copy Invoice" button on Point of Sale, the original Invoice's selected “Source” was not carrying over to the newly created one.

Cause/Correction

Fixed.

Parts Requests Notifications not Sent [#58465]

Complaint

Service Managers stated that they were sometimes not receiving notifications for “Parts Requests” from their Technicians.

Cause/Correction

Fixed a bug that was causing notifications to not be sent from Technicians that were configured as part of a Technician Group but not as a Technician User Type.


Last Release Notes

November 6th, 2024 Release Notes

Not yet a Flyntlok Customer?

Learn More at Flyntlok Dealer Management System

YouTube

Check out our Flyntlok YouTube channel for more highlights of the application!

Administration

Customer Engagement & Insights Report

We will start sending all of our Flyntlok customers a personalized report at the end of every month that will provide a comprehensive overview of your company's engagement with Flyntlok. This report will help identify opportunities for improvement and increase transparency. It will include the following information:

Admins will be able to set up the recipient email addresses for these reports on the new Account Settings page (more below).

The first scheduled delivery of this report will be on August 31. Be on the lookout!

Integrations

Stihl Information on Parts and Machines

Opportunity

Stihl has released a new major update to their integration, which provides better data about Stihl products.

Solution

We have upgraded our integration to the latest version offered by Stihl so that we can show the most up-to-date information possible. We have updated the widget on the machine dashboard to reflect the newest Stihl data; additionally, we have added the same information to the widget on the item dashboard.

 

Bobcat Parts Trading Network Integration [#54361]

Opportunity

Dealers who participate in the Bobcat Parts Trading Network have requested the ability to send a nightly CSV with part availability data to Bobcat automatically.

Solution

On a nightly basis, Flyntlok can now aggregate the required data into a CSV and send it to Bobcat. If you wish to enable this feature for your dealership, please contact your friendly Flyntlok consultant to discuss exactly which data you would like sent to Bobcat.

Reporting

Vendor Link on Pending Actions View [#54126]

Opportunity

Managers have requested easy access to vendor information from the "Pending Actions" view.

Solution

Added a clickable link to the Item’s vendor at the end of each message on the "Pending Actions" view.

Service

Set Engine Make on Machines Created on the Work Order Dashboard [#54207]

Opportunity

Service managers have requested easy access to the engine make field when creating a new machine on the Work Order Dashboard.

Solution

We have added the “Engine Make” field to the “Advanced” tab of the Work Order Dashboard's new Machine form.

Service Request Approval And Rejection Notifications [#54185]

Opportunity

Service Managers have requested the ability to notify multiple users when a Service Request is approved or rejected.

Solution

Added an “Additional Users To Notify” field to the Service Request creation form that allows you to select users to notify. Service Managers can also edit this list when approving or rejecting a Service Request.

Reason for Approving or Rejecting Service Requests [#54187]

Opportunity

Service Managers have requested the ability to provide the reason a Service Request was approved or rejected.

Solution

Added a “Note” field to the form for Approval or Rejection of the Service Request.

This note is shown on any notifications sent when approving or rejecting the Service Request.

Saved Card Indicator On Work Orders [#53963]

Opportunity

Service Managers requested an indicator for whether or not a Customer has credit cards on file when creating and viewing Work Orders.

Solution

A credit card icon will appear on the New Work Order form and the Work Order Dashboard if a Customer has any cards on file.

Create Scheduled Task From Work Order [#54172]

Opportunity

Service Managers have requested the ability to create a scheduled task through existing Work Orders.

Solution

We have added an action to the Work Order “Actions” menu to create a scheduled task from the existing work order.

Work Order Machine Warnings

Opportunity

Service Departments reported that Machine warnings on Work Orders were obstructing some forms, hindering technicians.

Solution

We have made the Machine Warnings dismissible and added a warning indicator to the header of the Work Order Dashboard. When you hover over the badge, it displays the same warnings, ensuring that the interface remains clear and functional while still providing easy access to those important warnings.

Point of Sale

Item Number 2 On Sales Order Part Line [#54191]

Opportunity

Salespeople asked for the Item Number 2 to be visible on Part lines on Sales Orders and on Sales Order printouts. Item Number 2 is an additional internal part number used for reference purposes.

Solution

Added a setting to display Item Number 2 on the Point of Sale and on the Sales Order printout.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find “Show Item Number 2 on Sales Order part lines” in the “Sales” section and toggle it.

Restrict Who Can Edit Point of Sale Settings  [#54259]

Opportunity

Managers have requested the ability to limit which users can modify Invoice settings from the Point of Sale.

Solution

A new permission has been added around the “Settings” button on the Invoice page. Administrators can configure this permission by navigating to the Access Control page. The new permission is named “Enable POS Settings” under the Point of Sale section.

Reversals and Deletions of Multi-Pay Invoices [#54314]

Opportunity

It has been requested that Reversed and Deleted multi-pay Sales Orders remove the payment lines generated on the other linked Sales Orders.

Solution

We have added functionality that reverses invoices paid on a multi-pay invoice if the latter is reversed. Additionally, deleting a line on a multi-pay invoice or deleting the invoice entirely will remove the payment line from any invoices previously paid on the multi-pay invoice.

Customer Management

Customer SMS Enabled [#54059]

Opportunity

Sales and Service Users have requested the ability to quickly view if their Customer Contact prefers to be contacted via SMS. This improves communication with Customers by reducing the potential of accidentally reaching out to them using the wrong method of contact.

Solution

New indicators have been added if a selected contact has "SMS Notify" enabled. On the Work Order Dashboard, it will show up next to the Contact's phone number with a "Text Allowed" indicator. On Sales Order pages, it will appear as a badge in the bottom right.

Prevent Automatic Dismissal Of Customer Notes  [#54261]

Opportunity

Managers have requested the ability to prevent automatic dismissal of the “Customer Note” popup that is on Customer Dashboard, Sales Order, Work Order Dashboard, and Rental Dashboard.

Solution

Added a setting to prevent automatic dismissal of the customer notes.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find the “Prevent Customer Notes From Automatically Dismissing ” setting in the “Sales” section and toggle it.

Require Customer Create Reason [#54278]

Opportunity

Managers have requested the ability to make a reason for creating a customer a required field.

Solution

We have added a setting that will make the reason for creating a customer a required field.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find the “ Require Reason for Creating Customer” setting in the “Company” section and toggle it.

Credit Limit Warning on New Rental [#54271]

Opportunity

Rental Managers have requested the ability to know when a Customer has exceeded their Account Credit Limit before creating a new Rental Contract.

Solution

We have implemented warnings on Rental Creation that will show when a Customer's Account is over their credit limit.

Machines

Report Machines as Stolen [#54246]

Opportunity

Managers requested the ability to indicate when a machine has been stolen.

Solution

You can now indicate a Machine has been stolen from the Machine Dashboard by selecting "Report Stolen" from the Actions menu. If you recover a Machine that was stolen, select "Report Recovered" from the Actions menu. Additionally, there is a red warning banner across the top of the page for Machines that have been reported stolen.

Purchasing

Display Manufacturer Part Number On Parts Purchase Order  [#54411]

Opportunity

Parts Managers requested that the Manufacturer Part Number be displayed on the Parts Purchase Order printout.

Solution

Added a new setting to display the Manufacturer Part Number on the Parts Purchase Order printout.

To enable the feature follow these steps:

  1. Click the “Wrench” icon in the Navbar and navigate to "Flyntlok" then "Flyntlok Settings"
  2. Find the “Display Manufacturer Number on Parts Purchase Order” setting in the “Purchasing” section and toggle it.

Resolved Issues

#53759

Complaint: Parts Managers mentioned that sometimes when loading Item Dashboards for John Deere parts, the additional information pulled from John Deere would not load.

Correction: Fixed.

#54272

Complaint: Service Managers pointed out that the layout on the Job Level Service Scheduler was not being saved.

Correction: Fixed.

#54273

Complaint: Purchasers using MRP noted that attached Drawings on Parts were not being included when emailing a Purchase Order.

Correction: Fixed.

#54344

Complaint: Service Managers noted that editing and saving a Work Order on an iPad would sometimes cause an invalid date format error on correct dates.

Correction: Fixed.

#54313

Complaint: Sales Managers reported that invoices marked as paid in QuickBooks Online were not reflecting as unpaid after direct changes were made to the QuickBooks Online data.

Correction: Fixed.

#54380

Complaint: Managers pointed out that machines that were created through the “New Machine” page were not being created with the correct model.

Correction: Fixed.

#54432

Complaint: Technicians reported that when uploading files on the Work Order Dashboard they were receiving an “Upload Failed” error.

Correction: We have added a notification when files queued to be upload are over the total file size limit.

#54458

Complaint: Service Managers reported that SMS conversations with only outbound messages were not showing in the Activity tab on Work Orders.

Correction: Fixed.

#54536 & #54540

Complaint: Service Managers reported an issue with the "Display Detailed Subtotal Breakdown on Report" setting. When this setting was enabled, labor subtotals on Invoices and Quotes for Work Orders were not calculated correctly if the Work Order included Jobs billed by hours.

Correction: Fixed

#54553

Complaint: Managers reported that when the user preference for opening a search in a new tab was enabled, the old search query persisted in the search bar on the original tab.

Correction: Fixed


Last Release Notes

July 17th, 2024 Release Notes

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