Opportunity:
Flyntlok customers integrated with "Record360" have requested the ability to generate a “one-time user authorization code” within Flyntlok, which can then be sent to their customers and will grant the recipient temporary access to the Record 360 mobile application to complete necessary Machine inspections on the company's behalf.
Solution:
The Flyntlok development team has added a "Generate One Time User" option to the Rental Contract’s “Actions” button’s drop-down menu, which will allow companies integrated with "Record360" to create and send a "One Time User" authorization code to their customers via email or SMS message.
The “Generate O.T.U.” form requires users to add their customer’s contact information and the branch location of the Rental Contract. Flyntlok will automatically display the associated Machine’s Serial Number in the field. When the CREATE button is selected, Flyntlok will immediately generate and send the O.T.U. authorization link to the specified customer. Note: Flyntlok will default to SMS messaging if a phone number is added.
Recipients will receive an SMS message/email containing a link to the Record360 mobile application. If they do not have the application previously downloaded to their device, they will be prompted to download it. From here, they will be able to complete the machine inspections.
Opportunity:
Purchasing Managers have requested the option to allocate an Item Purchase Order’s “received quantity” to outstanding Special Ordered or Back-Ordered Invoices. They would like the ability to auto-allocate the stock upon receipt to outstanding Invoices awaiting Special Ordered or Back-Ordered Items and for Flyntlok to allocate based on the date ordered (fulfilling oldest Invoices first).
Solution:
We have added an "Allocate" option to the Item Receiving Voucher. When selected, Flyntlok will search for all Part Requests and allocate the Items received and their quantity to outstanding invoices. This will greatly improve receiving efficiency and allow inventory to be disbursed quickly to the appropriate Invoices with the click of a button.
Opportunity:
Salespeople of Agco parts have requested the ability to export Orders from Agco’s Epsilon platform’s “Shopping Cart” as a flat file that can then be imported into the Flyntlok Point of Sale system.
Solution:
We have updated the Sales Order importer to handle Agco files, and users can now import Agco CSV files into a Flyntlok Sales Order by hitting the import button at the top of the POS page.
Selecting the icon will allow you to upload saved files on your device. Once the CSV file is loaded, Flyntlok will run a search to match the uploaded items' ID numbers with your Flyntlok Inventory. Only items matching Item Numbers within Flyntlok will be added to the Sales Order. Flyntlok will then display a list of all the Items from the file, the Item’s order quantity, and an indicator of whether the item was matched with an Item in Flyntlok.
Opportunity:
Rental Managers have requested that we allow their rental schedule to account for rentals based on an hourly schedule versus the current functionality based on a daily schedule. This will allow for Machines to be rented multiple times in a 24 hour period.
Solution:
The Flyntlok development team has updated the Rental Contract settings, and Administrators can now request to have their rental schedules and billing structures calculated based on hourly use. When this setting is activated, Flyntlok will allow hours to be logged from the "Dates Reserved" field on the creation page & contract details section of the contract.
Once saved, the "Billable Duration" field will display on the Rental Contract in the "Details" section. On each machine line, Flyntlok will respect and display exact hours.
To incorporate hours in the billing calculations, we have updated the Rental Schedule and added two new fields: "Hourly Utilization Allowed" and "Overage Charge (Per Machine HR)." This will allow users to set a custom rate to charge for Machines checked in late.
Opportunity:
Rental Managers have requested a quick way to determine whether a Rental Contract’s associated customer is an “Account Customer”.
Solution:
We have added Account Customer icons to the “Customer” field of the Rental Contract’s “Details” section to indicate to users whether the contract’s associated Customer is set as an Account Customer.
icon, hovering over this icon will display a “Has Account” message.
icon, and hovering over this icon will display a “No Customer Account” message.
Opportunity:
Salespeople have requested we require users to add a note when attempting to change the status of a CRM Lead, and would like for the note to be displayed on the associated Lead's dashboard in the timeline records.
Solution:
We have added a new setting to the "Flyntlok Settings" page (Admin Editor Wrench-> Flyntlok-> Flyntlok Settings) that will allow administrators the option to require notes when changing the status of a CRM Lead.
Opportunity:
Salespeople have requested the option to create custom SMS templates that will autofill their customer's names and the associated Machine's information when sending messages via the "Conversations" tab of the Lead dashboard page.
Solution:
We have added two Variables to the CRM Lead dashboard's “SMS Templates Manager”, which will allow salespeople to create custom SMS templates that will be automatically filled with the customer contact’s name and the associated Machine’s make/model.
icon.Opportunity:
Flyntlok users have requested we log customer contact emails sent from the CRM Lead Dashboard in the Lead’s “History Timeline”.
Solution:
Flyntlok will now log Customer email actions taken on the CRM Lead Dashboard page. When the email option is selected from the Lead Dashboard, Flyntlok will now create a new timeline event with the name of the user who performed the action and a time stamp. The user’s standard email application (e.g. Outlook) is used to send the actual email and Flyntlok does not log the actual contents of the email.
Opportunity:
Managers overseeing Service Departments that only service their own equipment have requested the option to set a their "Internal Work Order Customer" as the default for all Work Orders.
Solution:
We have added a new setting to the Flyntlok settings page which will allow administrators to choose a Customer to set as the default for new Work Orders. Creating a new Work Order via the 
icon or from the Left Navigation Menu’s "New" tab will auto populate the “Default Customer” into the customer field. Users can access the Flyntlok Settings page by selecting the option from drop-down menu of the admin wrench.
(
->Flyntlok->Flyntlok Settings.)
Opportunity:
Service Managers have requested the option to assign a Service Technician and Labor Type to all jobs of a particular Work Order. This will save time by removing the need to manually adjust each job.
Solution:
We have added a "Bulk Edit Jobs" option to the "Actions" button's drop-down menu, allowing Service managers to choose a particular Technician and Labor Type to assign to all jobs associated with the Work Order. Flyntlok will automatically apply the changes when selecting the "Save" button.
Complaint:
Service Managers, who were reusing Work Order Tag numbers, had reported instances where the "Tag" field of the Work order creation page was giving a warning that the "Tag Number is in use." However, there was no open Work Order associated with the Tag Number.
Cause/Correction:
We have updated the "Tag" field on the Work Order creation page to remove the warning if the previous Work Order with the same Tag Number has been Invoiced and the sale is in a Delivered status.
File Attachment Not Sent To QuickBooks-(Ticket #47849)
Complaint:
Purchasing Managers were experiencing issues attempting to upload files to send to QuickBooks Online from the Machine Receiving Voucher. The file was able to be attached to the Voucher but it was not sent to QBO.
Cause/Correction:
Fixed.
January 17th, 2024 Release Notes
Learn More at Flyntlok Dealer Management System
Check out our Flyntlok YouTube channel for more highlights of the application!
Weekly Sales Report
We have revamped the weekly sales report that is sent out on Saturdays. This report recaps the past week for your salespeople and provides them with data on their weekly sales, top 10 customers, machine sales for the week, reservations, work orders, and more! If you're interested in seeing the report and getting it sent to your salespeople, please contact Flyntlok.
Escalated Issue Emailing
We recognize that sometimes its tough for the help desk to communicate to users that don't spend a lot of time in the application (looking at you Management & Accountants). Email notifications will now be sent out to users when an issue gets assined to them and the status gets updated to Escalated, OnHold, AccountingHold, or ManagementHold.
New Tag Field
You can now add a tag number when creating a work order Please submit an issue if you need this added to any reports!
We are working on adding this to the work order editor still
Effective Labor Rate and Cost
We have enhanced the Service Dashboard (Management -> Service) by adding some metrics around your labor rates. You can view your utilization, effective billable cost, and effective billable rate.
What is the effective rate?
The effective rate is the (billable hours X rate) / clocked hours.
What is the utilization rate?
The utilization rate is the billable hours / clocked hours.
This data comes from time entries on DMS Work Orders and the work labor types you have configured.
Bulk Data Exports
We have relocated the button for doing bulk exports. It is now next to all the other buttons on reports. Previously, there was a button that said download dump.
What is the difference between bulk exports and regular exports?
Regular exports will only export the data you have on your screen. When you see a bulk export, it is often the full data set for whatever entity you are looking at. For example, if you head to the customers (all) report, you will see the button to do a bulk export. This will include the entire dataset Flyntlok houses for customers.
Vendor Volumes
We have added a View More option to the Volume section on the vendor dashboard. This report can be used to look at a specific vendor's volume between a set date range.
Reports
Most reports in Flyntlok have been adjusted to fit data to the screen better and prevent unreadable crammed columns. Some things you may notice:
Work Order Scheduler
We have created a highly requested feature to schedule work orders. Soon, you will be able to view your work orders on a calendar where you can plan, filter, and edit them! Stay tuned for the release date!
PO Location Changing
We have created a widget that allows you to change the location of an item purchase order. If you have access to the admin editors, you will go to the Flyntlok option, and then select the widgets tab. The bottom left widget will be the location changer. You will need to put the number of the PO that you want to change and the location that you want to change it to.
The PO must by in New or Ordered status to change locations.
Sales Order Signatures
When a customer provides a signature for a sales order, we now show the ledgible version of their name and the date that it was signed next to their signature on the sales order.
Work Order Banner
When a work order is invoiced, you will see a new layout for the banner that appears on the work order.
Machine List
At the bottom of the model information page, we will show a list of every machine that has been linked to the model. If the machine is sold, we will show the owner of that machine as well.
User Management
We now allow you to enable users that were previously disabled. This can be helpful if you have an employee return to your business.
Timecard Importing
We now let you import timesheets for employees that no longer work at your business.
Stock Take
We are putting together a fresh, new way to do a stock take (a.k.a. physical inventory count). Be on the lookout for this new feature in the coming weeks!
Voiding Machine Purchase Order Lines
You can now void a machine on a purchase order line. This lets the purchase order continue down its lifecycle without requiring any other input about that machine. You must provide reasoning for the void. The reason provided is added to the audit log of the machine purchase order.
This does not delete the machine from the system. That must be done manually by you.
Tip
You can still receive that machine, but you will no longer be able to use the quick editor. To edit the machine information, you must navigate to the machine dashboard and click Simple Actions -> Edit
Special Order Link Warning
When a special order item is deleted from a sales order, we now show a warning on the purchase order that the part has been unlinked from its associated sales order. To fulfill these parts, the sales order will need to be reversed so the item can be pulled from QOH.
Faster Item PO Posting
You may have noticed this week that posting item purchase orders is faster. We made a few optimizations earlier in the week, but will soon be releasing changes that will greatly increase the speed that item POs are posted. Be on the lookout!
MRP Work Order Quantity Change
When the quantity to build is changed on a work order, we will now reflect the updated quantity in the Ordered column on the item's dashboard.
MRP Work Order Transactions
We have resolved an issue with item transactions being created for all the items on the BOM of a work order that was edited. Now, when a work order is edited, we will only run transactions for the part being built, not for all items on the BOM.
Inventory Valuation Report
We were previously calculating the units for cost incorrectly. Cost is now calculated based on the units that the item is purchased in. Also, we fixed an issue of certain item's accounts not showing up on the report.
Volvo Purchase Orders
If a Volvo purchase order is rejected from Volvo, you will now receive a 'Revision Required' message. This message includes the error displayed on the purchase order page, either below the order status for document wide errors or in the comments field for errors about particular items.
We will also update the status of the purchase order to 'New', so you can re-submit.
Vendor Dashboard
We added a total row to all of the vendor widgets!
We also added a 'View More' tab to view more work orders for that vendor.
Consignment Locations
You can now search items when auditing a consignment location. This should speed up your audit process!
You can search using qty, bin, vendor, item no, description and whether or not the item has been audited.
Stock Orders
When creating a stock order from a vendor's dashboard and selecting the "Filter list down to items with an inventory history" option, we will show you items that have a metric override set even if they do not have inventory history.
Reservations
You now have the option to reserve a machine for one day using the preset 'Day' button!
DMS Work Order
We used to make a note and a log every time a work order or work order job was edited which was causing some redundant notes on the work order report. Now, we only create a log when a work order or work order job is edited.
E-mail as Username
E-mail addresses can now be used as usernames for Flyntlok accounts. Current users can log in with their e-mail address or their username; however, new Flyntlok accounts created must use their e-mail address as their username.
Please reach out to Flyntlok if you are creating an account for a user who does not have an e-mail address, we can handle these on a case-by-case basis.
Vendor Labor Rates
Labor rates can be set on a per vendor level. To set a labor rate for a vendor, go to the vendor edit page and scroll down to the 'Default Labor Type' field.
When a technician clocks-in to a work order linked to a machine, the machine's vendor labor rate will be used even if the technician has a labor type assigned to their account. Remember, the labor type can be edited when clocking-in to the work order.
Inventory Reconciliation Report
The inventory reconciliation report will now be sent out at month-end.
This report can be scheduled using the Report Scheduler.
Proposal Worksheet PDF
We fixed the naming convention of the proposal worksheet.
The file name will be much cleaner when saving and e-mailing.
We also fixed the issue with HTML leaking onto the worksheet.
Sales Order Searching
You can now find sales orders via the shipping tracking number using "S? tracking number".
The tracking number must be exact!
Volvo Electronic Purchase Orders
How do I submit a part purchase order to Volvo?
Please allow 1-2 minutes for this order to be received by Volvo. After the 7 minutes, please log in to your Volvo account to review your purchase order.
You can now submit part purchase orders to Volvo!
ERP Work Order Report
We fixed an issue that prevented your company's logo and address from being displayed on the ERP work order report.
HTML
We are still finding HTML in a few places around Flyntlok. We can fix these issues rather quickly, so please let us know if you notice anything.
Please submit an issue report if you notice any HTML throughout Flyntlok.
Inventory Reconciliation Report
We are updating the inventory reconciliation report. More information on the updates will be released in the coming weeks!
Security Upgrades
Once again, we are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.
This is the last security iteration.
Security Upgrades
We are continuously improving Flyntlok's security system to meet industry standards. These updates will impact every page in Flyntlok, so please let us know if you notice anything odd.
Please submit an issue report if you notice any HTML throughout Flyntlok.
Invoice E-mails
This only impacts invoices with an account payment.
Invoice ID Issue
We apologize for the issue some of you experienced this morning regarding the invoices that began with '999'. Thank you for your patience while we fixed the issue!
Internal Asset Report
We fixed the issues with the "sold by" section and the warranty date section on the internal asset report found on the machine dashboard.
Packing Slip
We fixed the issue with the pack slip footer being being illegible.
File Attachments
You can now attach files to issue reports!
Screenshots and images can help consultants troubleshoot issues!
You can also attach files to issue reports from the issue dashboard!
Microsoft Edge
You can now use Microsoft Edge as a web browser when using Flyntlok.
ERP Work Orders
We updated the layout of the new erp work order creation form.
Multi-file Uploads
You now have the option to upload multiple files at a once from a DMS work order dashboard.
Bin Locations
Item receive vouchers retain the item's bin location at the time the item is received. This means that you can reference past receive vouchers to see what their bin location was at the time the item was received even if the item's bin location has changed.
Scrapping Parts
You have the option to add comments when scrapping parts.
These comments will be visible on various reports throughout Flyntlok, including the "Review Transactions" report.
Stock Orders
Stock orders now include the item's metric override types (min, max, exact).
Salvage Percent
We fixed an issue that prevented the machine's salvage percent field from saving.
Date Manufactured
We no longer pre-fill the machine's date manufactured field with the machine purchase order's creation date.
Attached Machines
If you change the location or responsibility of a parent machine, the location and responsibility of the attached machines change as well.
Password Policy
We've made a number of upgrades to Flyntlok's password policy:
We upgraded our password policy to align with industry standards; furthermore, stricter password requirements protect your dealership's data from unauthorized access.
Password Reset Process:
Please check your Spam folder if you don't receive the e-mail within 30 seconds
Please follow the new password policy explained above
Security Upgrades
We've made substantial security upgrades to the file upload system in Flyntlok.
Sidebar Menu Editor
You now have the option to copy sidebar menu templates. You can also assign sidebar menu templates to users.
To access this page: 'Wrench Icon'->'Flyntlok'->'Navigation'
PDF reports
We updated the part purchase order pdf report to display a cleaner look. We also support displaying terms and conditions on a separate page!
We updated the Internal Asset Report (BETA), which can be accessed by clicking the green 'Management' link on the machine dashboard.
Epiroc Part PO
We fixed an issue that prevented part purchase orders from being sent to Epiroc.
Searching
You can now find sales orders via the shipping tracking number using "S? tracking number".
The tracking number must be exact!
Metric Override
You can now set the metric override to Exact, Min, or Max from the item dashboard.
Item Purchase Orders
If you increase the quantity to an item that is being special ordered, the increased quantity will now be included on the "Stock on Order" column when creating a stock order.
This happens when the package quantity is more than what the customer ordered as well as when you receive more of an item than was ordered.
This update will impact all changes to purchase orders going forward!
Pending Actions
Flyntlok now supports adding comments to pending actions.
