Check out the latest updates to the Flyntlok Equipment Dealer Management System
Flyntlok is excited to announce a new integration with the Decisiv SRM platform. This is a service relationship management platform that is used to create and manage end-to-end service event workflow. Like Flyntlok, Decisiv is a cloud-based platform giving you access from any computer or mobile device.
Service management automates the asset maintenance and repair process from check-in to check-out. Repair details are included in each service event case that is created, including commentary from technicians, service estimating, and collaboration history.
Users can receive in-context communication at the point of service, curated and delivered based on their specific function and role. Customized alerts are provided based on preferences and criteria related to service events, from breakdown cases to estimated completion time, to downtime threshold notifications, and more.
Create electronic estimates and send them to the machine owner for approval. The machine owner is able to approve estimates from dealers or vendors; including line item approvals. Asset owners can accept, defer, or decline individual line items on the estimate.
Decisiv allows service providers to perform the vehicle check-in process from a mobile device. Users of the mobile app are able to easily find or add a vehicle into the SRM system, see in-progress service events, update mileage or engine hours, including a complaint, add and conduct an inspection, add operations and parts, attach pictures, and assign the service event to another user (eg. service advisor).
This mobile app, available on native iOS, Android, and HTML5, provides remote service event management capability. Technicians log in to assess a maintenance or repair situation, update repair status, and view asset details such as service history, warranty status, recalls, manuals, fault code information, and more.
Flyntlok and Decisiv can communicate work order information to each other. For example, you can create a case in Decisiv, and push that data into Flyntlok to create a work order. We will be continually improving on this integration over the course of the next few months to make it as streamlined as possible.
If you are interested in using this platform to assist in managing your service department on top of Flyntlok please submit a support ticket in the application and a consultant will reach out.
We have added the job name to the message of parts requests. You can also now check a box to have the WO status updated to "Parts Requested" if you have a work action setup for that status.
If you need this setup please create a support ticket and a Flyntlok consultant can assist.
We added item descriptions to the "Most Common Parts" section of the machine dashboard.
We added logging about who/what is changing when you edit a vendor.
When adding a machine into the system, and a model is not found, allow rent will be set to no by default on the new model.
We fixed a bug causing the inventory sprint count sheet to fail to render.
When editing a DMS Work Order we have added the option to clear the technician so you do not need to delete the technician's name before setting a new tech.
Learn More at Flyntlok Dealer Management System
Check out our Flyntlok YouTube channel for more highlights of the application!