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  1. If the sales order is not in Draft status, open the Payment tab on the sales order.
  2. Click Reverse.
  3. If the sales order goes back to Draft status, you have successfully reversed this sales order.

Note: If the Sales Order goes into reversing status, this means that the transaction has already been sent through QuickBooks by the accountant. In order to completely reverse, you must contact your accountant to process and approve the reversal!

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