1. Go to the sales order that you wish to make the return from.
    • Note: The sales order must be in delivered status!
  2. Open the Payment tab on the sales order.
  3. Click Return. This will generate a new return sales order with all the items in negative quantities that they were purchased in.
  4. You can hit the black 'X' on the item's line if it is not being returned, and set the parts that the customer is returning to a negative amount.
  5. Click the Payment tab and chose how to return the customer's money.
  6. After adding the payment, click the order button to finish this return.
  7. Once the order button is clicked, the parts will be added back into your inventory!
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