November 26th, 2025 Release Notes

For all our American Customers, Happy Thanksgiving!!

Flyntlok Focus for 2025

Dear Reader, you will notice fewer features have been released over the past few weeks, and that will continue through the end of the year. Flyntlok is focusing almost exclusively on two main endeavors:

• Performance/Click Reduction: We are aiming to make the application faster and to reduce clicks. All of the performance work is behind the scenes as we aim to increase system response time, so you won't see mention of the dozens of updates, both small and large, in the release notes. But please know that the majority of our software development during these last few months of 2025 is spent on giving you a snappier, faster, and less “clicky” product.
• Artificial Intelligence: As mentioned before, we want to get our first AI features to you before the end of the year.
  

AI Webinar

Join us for a webinar on Tuesday, December 9th at 3PM EST focusing on Flyntlok's new AI features. Register for the event here: https://www.flyntlok.com/frictionless-ai-a-dealers-advantage-webinar/

Feature Updates

---

CRM

Multi-File SMS Attachments [#75464]

Opportunity

Service and sales teams wanted to attach multiple files to a single SMS message from the SMS Hub instead of adding them one-by-one.

Solution

You can now send multiple images in a single SMS conversation. Attach up to 3 images per messagewith a combined size limit of 5 MB. This streamlines sharing equipment photos and other visuals in one go.

New Lead Button in Navbar

Opportunity

Management identified that quick access to new lead creation is essential for maintaining efficient sales workflows. The previous process required too many steps, slowing down users who needed to capture leads on the spot.

Solution

We've added a “New Lead” button directly to the navbar. Selecting it takes users to the “All Leads” page with the “New Lead” form already open, giving teams immediate access to lead creation and reducing unnecessary navigation.

We also updated the layout of the lead creation form to make it cleaner and easier to work with.

Docs & Signature Hub Navigation Cleanup

Opportunity

Usage data showed that the Documents page and Signature Hub were accessed infrequently compared to other navbar items. Keeping them in the top navigation added unnecessary clutter and made it harder for users to focus on the tools they rely on most.

Solution

We removed both Documents and Signature Hub from the navbar and relocated them to more appropriate sections. The Documents page is now available under Administration → Documents. Signature Hub is no longer enabled by default, but it can be added, just reach out through our regular support channels and we'll get it set up.

Associate Customer to Facebook Reviews

Opportunity

Following the recent addition ofGoogle Review associations, many users (and Justin) requested the same capability for Facebook Reviews. Sales and customer service teams wanted a unified way to connect social feedback from multiple platforms directly to their customers, providing a fuller view of customer sentiment right from the CRM.

Solution

You can now associate customers to a Facebook review. Building on our recently-releasedGoogle Review associations feature, linking a customer can be done from the CRM Reviews page, and immediately becomes visible on the Customer Dashboard:

Point of Sale

Machine Reservation on Sale [#75638]

Opportunity

Sales managers needed a faster way to reserve multiple machines when quoting or selling, without opening each machine record individually. This helps prevent double-selling while a quote is pending approval.

Solution

We added a Reserve Machines checkbox to the “Sell Machines“ form (including the “Sell Machine” action on the machine dashboard). When checked, Flyntlok will create reservations for all selected machines in one step. These reservations are set for 7 days from the sale date and automatically set the machine status to On Hold.

Hide Kit Contents on Thermal Receipts [#76798]

Opportunity

Sales managers requested the ability to hide kit sub-items on thermal receipts.

Solution

We've expanded the existing “Hide Kit Items on Sales Order PDF” setting to also apply to thermal receipts. When enabled, kit sub-items will be hidden on Sales Order PDFs and thermal receipts. To enable this feature, go to Flyntlok Settings → Reports → Hide Kit Items on Sales Order PDF and Thermal Receipt.

Resolved Issues

---

Scanning Kit Does Not Add Sub-Items [#76422]

Complaint:When scanning a kit barcode, only the parent kit item was added, and its sub-items were not included automatically.

Correction:Kits are now fully supported on the barcode scanner. Scanning a kit barcode will correctly add all associated sub-items to the order.

Missing Cost on Return of Goods PDF [#76636]

Complaint:Sometimes for multi-currency tenants, after editing a Return of Goods, the PDF would display all costs as 0.00.

Correction:Fixed.

QuickBooks Credit Memo Recalculation [#76449]

Complaint:Accountants reported that sometimes, when updating a Credit Memo in QuickBooks, it would recalculate some of the lines and move out of sync with the original Sales Order in Flyntlok.

Correction:Fixed. This could occur when an item with negative unit price was submitted on a Credit Memo, which will now correctly be respected.

Move Completion Notifications Not Working

Complaint:Move completion notifications sometimes failed to send, causing users to miss important status updates.

Correction:Fixed.

Warranty Invoice Missing Job Details [#77080]

Complaint:Sometimes when a Work Order split into customer and warranty invoices, the warranty invoice did not include the complaint, cause, or correction notes on the warranty job line.

Correction:Fixed.

Unable to Submit Machine Move Requests [#77325]

Complaint:Users could fill out the machine move form, but clicking Request Move did nothing. The issue was caused by missing phone-number validation on the Move From contact field, leaving the form in an invalid state without showing an error.

Correction:Fixed. Phone validation now displays properly on the UI, allowing users to see and correct the issue so the move request can be submitted.

Can't Close Voucher [#77369]

Complaint:Users were unable to close certain vouchers even though the front end showed a zero balance. Attempts to close the voucher triggered an error indicating it wasn't actually balanced.

Correction:Fixed a rounding issue that caused hidden balance discrepancies. Vouchers now close properly when the displayed balance is zero.

Outdated BOM Sidebar and Mismatched Entry Ordering

Complaint:The BOM Entries page was using an old sidebar layout, and the entry order didn't match the order shown on the Work Order BOM view, causing confusion.

Correction:Updated the sidebar to the current UI and aligned the entry ordering so it matches the Work Order BOM view.

QBO Account Numbers Not Showing on Vendor Edit Page [#77593]

Complaint:When entering QBO accounts on a vendor, the account numbers no longer appeared on the vendor edit page.

Correction:Fixed.

Exports Showing HTML Entities [#77598]

Complaint:CSV and Excel exports were converting ampersands (&) into HTML entities (&), causing exported data to display incorrectly for customers.

Correction: Fixed. Exports now preserve the original & character without converting it to HTML.

Mobile: Consider Work Order Technicians When Filtering Completed [#77474]

Complaint:Technicians reported needing to switch to “Show Completed” before being able to see Work Orders they were assigned at the Work Order level and not the Job level.

Correction: Fixed.

---

Last Release Notes

November 5th, 2025 Release Notes

Not yet a Flyntlok Customer?

Schedule a demo to learn more.

YouTube

Check out ourFlyntlok YouTube channel for more highlights of the application!