Why Work at Flyntlok?

Location: Anchorage, Alaska
Employment Type: Full-time

Position Overview

We are looking for a motivated Account Manager to join our growing team. As the primary point of contact for Flyntlok clients, you will ensure they maximize the value of our platform, deepen their operational efficiency, and uncover growth opportunities. An ideal candidate would have previous experience working within a dealership. We’ll teach you the software side—you bring your dealership expertise and customer-first mindset.

Key Responsibilities

• Serve as the go-to partner for a portfolio of Flyntlok dealership clients.
• Maintain relationships with dealership owners, managers, and key users.
• Conduct account reviews and ensure clients are utilizing the software to its full capacity.
• Partner with Support and Product teams and act as the communication bridge between clients and internal teams.
• Monitor account health, resolve issues proactively, and minimize churn.
• Track all interactions and opportunities using Flyntlok’s CRM tools.
• Maintain client-specific documentation around workflows, system utilization, and personnel.

Qualifications

• Bachelor’s degree in Business, Marketing, Accounting, Computer Science, Computer Information Systems, Management Information Systems, or related field (or equivalent experience).
• 1+ years of experience in account management, customer success, SaaS sales, or a dealership role.
• Experience working with equipment dealerships or dealership management software is a plus.
• Strong interpersonal skills with the ability to influence and build trust.
• Organized, proactive, and comfortable managing multiple client relationships.
• Knowledge of SaaS, CRMs, or ERP systems preferred.
• Knowledge of MySQL preferred.
• Knowledge and utilization of QuickBooks Online and/or Sage Intacct accounting software preferred.

Location: Anchorage, Alaska
Employment Type: Full-time

Position Overview

If you have experience working in a dealership—whether in parts, service, rentals, or administration—and enjoy helping people solve problems, this role is for you. We’re looking for a Customer Success Specialist who can serve as the first line of contact for our dealership clients, helping them troubleshoot, learn, and make the most of Flyntlok.

What You’ll Do

• Provide first-level support to Flyntlok dealership users via support tickets, phone, email, and video conferencing.
• Troubleshoot and resolve software-related issues, escalating complex problems to the appropriate teams when needed.
• Guide users through system features and best practices for parts, service, sales, and rental workflows.
• Document issues, solutions, and user feedback to improve future support.
• Collaborate with the Product and Development teams to report recurring problems, feature requests, and bugs.
• Assist with training materials, FAQs, and knowledge base updates.

What We’re Looking For

• Bachelor’s degree in Business, Marketing, Accounting, Computer Science, Computer Information Systems, Management Information Systems, or related field (or equivalent experience).
• Previous experience in help desk, IT support, customer success, or dealership software is a plus, but not required.
• Swift decision-making and problem-solving skills.
• Strong customer communication skills
• Comfort with learning new technology and guiding others through it.
• Patience, empathy, and a customer-first mindset.
• Knowledge of SaaS, CRMs, or ERP systems is a plus but not required.
• Knowledge and utilization of QuickBooks Online and/or Sage Intacct accounting software is a plus, but not required.

Location: Anchorage, Alaska
Employment Type: Full-time

Position Overview

We’re looking for someone who understands how dealerships operate—especially the challenges of implementing new systems across teams and departments. If you have experience in dealership operations, service management, or project management in a dealership setting, this is your opportunity to lead technology-driven change. We’ll teach you the software side—you bring your dealership expertise and customer-first mindset.

Key Responsibilities

• Lead new dealership clients through the full implementation of Flyntlok’s DMS platform and associated accounting platform.
• Custom configuration of client accounts based on industry and dealership preferences.
• Build relationships with key dealership members and owners.
• Work closely with dealership owners, managers, and staff to understand their workflows.
• Create and manage project plans, timelines, and deliverables for each implementation.
• Coordinate with internal teams (Development, Support, Customer Success) to ensure smooth rollouts.
• Provide training and guidance to dealership teams during onboarding.
• Identify potential roadblocks early and develop solutions to keep projects on track.
• Document client workflows and business practices to provide a general account understanding.
• Document processes, provide feedback to the Product team, and contribute to the continuous improvement of our implementation process.

Qualifications

• Bachelor’s degree in Business, Marketing, Accounting, Computer Science, Computer Information Systems, Management Information Systems, or related field (or equivalent experience).
• 2+ years of experience in account management, customer success, SaaS sales, or a dealership role.
• Experience working in or with dealerships (agriculture, construction, truck, or equipment industries preferred).
• Strong project management skills—able to manage timelines, stakeholders, and deliverables.
• Excellent communication skills with the ability to train and guide dealership teams.
• Knowledge of SaaS, CRMs, or ERP systems preferred.
• Ability to travel occasionally to dealership locations as needed.
• Organized, proactive, and comfortable managing multiple client implementations.
• Knowledge of MySQL preferred.
• Knowledge and utilization of QuickBooks Online and/or Sage Intacct accounting software preferred.

Location: Anchorage, Alaska
Employment Type: Full-time

Position Overview

If you are a detail-oriented self-starter, then you will excel in this position. Your background - tech, business, etc - matters less than your ability to work independently in a complex system. We can train you on the software - we want you to help us improve it.

Additionally, high performance in this role can lead to promotion into other departments within Flyntlok, from software development to account management. We want you to grow alongside our company.

Key Responsibilities

• Work with software developers and project managers to
  • Test new features before they are released to the public
  • Reproduce user-reported bugs 
• Maintain and expand application documentation
• Manage workload using project-management software like Jira
• Train consultants on new features to ensure they can accurately train customers on their usage

Qualifications

• Bachelor’s degree in Business, Marketing, Accounting, Computer Science, Computer Information Systems, Management Information Systems, or related field (or equivalent experience).
• Excellent communication skills with the ability to explain problems and workflows.
• Ability to think outside the box to ensure software features are tested fully from all angles before release.
• Knowledge of SaaS, CRMs, or ERP systems preferred.
• Experience in a QA position preferred but not required.

Location: Anchorage, Alaska & Waltham, MA
Employment Type: Full-time

Flyntlok is a rapidly expanding cloud software company based in Anchorage, Alaska, providing hosted business management applications. Our software is designed for equipment dealers: That is, everything from blowers, mowers, and weed trimmers all the way up to loaders, graders, and excavators, including trucking and mining equipment. Our software team is using some of the latest technologies in the web sphere, like React/Apollo to power our front-end development, and GraphQL to serve our API needs.

Key Responsibilities

• Work on software projects to expand our current Dealer Management software.
• Work with our consultants to address any customer-reported issues.
• Work with customers and our development team to implement new software solutions.
• Provide ideas for improving software development processes.

Qualifications

• Experience developing web-based applications.
• Ability to quickly pick up new technologies and software languages.
• Ability to work individually and in groups for software projects.
• Ability to solve complex business problems by working with key stakeholders.
• Strong communication skills, both in documenting code changes and discussing ideas with the team.

Preferred

• Bachelor's degree in Computer Science or equivalent. 2+ years of professional developer experience, preferably for web-based applications. 
• Strong proficiency with Javascript/Typescript and Node/npm.
• Knowledge of common programming patterns (Strategy, Repository, Adapter, etc.) 
• Experience with the following web-based technologies: GraphQL, Apollo, MySQL, ES6, Node/Express, Typescript, PHP, gRPC. 

Compensation depends on experience. We offer a full range of benefits including 401K, Medical, Dental, Annual Bonus, and 2 weeks of working remote per year. 

As a startup, Flyntlok has a tight-knit camaraderie feel. We work Monday - Friday, 8:30 - 5:30. This position is full-time and in-person.

Location: Waltham, MA (Hybrid)
Employment Type: Full-time

Flyntlok (PE-backed by Mainsail Partners) is modernizing the Dealer Management System (DMS) for equipment dealers across construction, agriculture, commercial vehicle, and outdoor power equipment (OPE). Dealers operate in margin-sensitive, operationally complex environments where service productivity, parts accuracy, inventory control, and pricing discipline directly impact profitability.

We are building a performance-driven marketing engine anchored in measurable pipeline and ARR impact. This is a foundational growth role on a small, high-accountability team.

The Role

We are hiring a Growth Marketing Manager to help build and scale Flyntlok’s demand generation engine.

You will own day-to-day execution across inbound and paid channels, manage performance metrics, and partner closely with Sales to drive qualified pipeline. This role is highly execution-oriented, analytical, and performance measured.  You will be accountable for pipeline contribution, not vanity metrics.

Key Responsibilities

1. Lead & Pipeline Generation

• Execute multi-channel demand programs aligned to quarterly pipeline goals

• Manage inbound lead flow and optimize for quality

• Monitor funnel performance

• Identify and close conversion gaps

2. Website & Conversion Optimization

• Own website strategy, conversion architecture, and CRO

• Improve visitor → lead conversion through testing (CTAs, messaging, forms)

• Ensure positioning aligns with dealer ROI and profitability messaging

3. SEO & GEO Execution

• Execute SEO roadmap and content optimization strategy

• Build authority around DMS + dealer profitability themes

• Monitor rankings, traffic, and organic conversion performance

• Support generative engine visibility (AI search optimization)

4. Paid Channels

• Own paid search, paid social (Meta), retargeting, and experimental channels

• Optimize spend for pipeline efficiency

• Develop account-based paid strategies aligned with named account lists 

• Manage external agencies where appropriate

5. Outbound & ABM Alignment

• Align marketing campaigns with named account strategy

• Partner with BDRs to improve lead follow-up and SAL conversion

• Build and execute integrated plays (digital + outbound + field events)

6. Marketing Ops & Measurement

• Establish attribution model and pipeline source tracking

• Build weekly and monthly performance dashboards for exec team

• Monitor CAC trends and conversion rates

• Own marketing automation and CRM alignment in partnership with RevOps

Qualifications

Builder + Operator

• 3-5 years in B2B SaaS demand generation or growth

• Experience being the first or early growth hire preferred

• Comfortable operating hands-on in year one, using AI to your advantage

Performance-Obsessed

• You think in pipeline dollars, not impressions

• Deep understanding of conversion rates, CAC, payback

• Comfortable being measured against revenue targets

Channel Fluent

• Strong experience with:

  • Website optimization and CRO

  • SEO strategy and execution

  • Paid search (Google/Bing)

  • Paid social (Meta)

  • Retargeting and lifecycle nurture

  • ABM tooling and strategy

Sales-Aligned

• Experience partnering tightly with outbound and AE teams

• Understand named accounts and enterprise sales motion

• Focused on lead quality, not just volume

Analytical & Structured

• Fluent in HubSpot, Webflow, A/B testing, SEMrush / Peec.io, or similar stack

• Strong reporting and attribution discipline

• Organized and process-oriented

Nice to Have

• Experience in vertical SaaS

• Experience marketing into operational industries (construction, manufacturing, field service, etc.)

• Experience in competitive or replacement sales environments

We offer a full range of benefits including 401K, Medical, Dental, and Annual Bonus.

Location: Waltham, MA (On-site)
Employment Type: Full-time

Flyntlok (PE-backed by Mainsail Partners) is modernizing the Dealer Management System (DMS) for equipment dealers across construction, agriculture, commercial vehicle, and outdoor power equipment (OPE). Dealers operate in margin-sensitive, operationally complex environments where service productivity, parts accuracy, inventory control, and pricing discipline directly impact profitability.

We are building a performance-driven marketing engine anchored in measurable pipeline and ARR impact. This is a foundational growth role on a small, high-accountability team.

The Role

We are hiring a Revenue Operations Manager to design and operationalize Flyntlok’s revenue infrastructure from the ground up.

You will architect and manage our CRM (HubSpot), define lifecycle stages, build automation workflows, implement attribution, and establish clean reporting across Marketing, Outbound, and Sales. This role is both systems architect and hands-on builder. You will own the integrity of our funnel and revenue data.

Key Responsibilities

1. CRM Architecture & Governance

• Design and implement CRM structure (objects, fields, permissions, pipelines)

• Establish lifecycle stage definitions (Lead →MQL →SAL/SQL →Opp →Closed Won/Lost)

• Maintain data hygiene and governance standards

• Create documentation and system training for internal teams

2. Lifecycle & Automation

• Build automated workflows in HubSpot

• Implement lead scoring models aligned with Growth and Sales

• Build and maintain email workflows/nurtures, triggers, and lifecycle automation

• Design routing logic for inbound leads and named account workflows

• Ensure clean handoffs between Marketing and BDR/AEs

3. Attribution & Funnel Analytics

• Implement multi-touch attribution model

• Build lead, pipeline, and revenue reporting dashboards

• Track conversion rates across every stage of the funnel

• Identify drop-off points and recommend operational improvements

• ***Own proactive funnel diagnostics, identifying and escalating structural conversion risks, attribution inconsistencies, and lifecycle breakdowns before they impact pipeline/ARR

4. Sales Process Enablement

• Standardize opportunity stages and exit criteria

• Improve pipeline visibility and forecast accuracy

• Partner with Sales leadership to refine SAL/SQL definitions

5. Growth & ABM Alignment

• Work closely with Growth Marketing Manager to ensure campaign tracking integrity

• Support ABM segmentation and reporting

• Align paid channel data with CRM reporting

• Ensure outbound sequences and inbound activity are properly tracked

6. Data Integrity & Scalability

• Build data enrichment workflows

• Reduce duplicate and incomplete records

• Establish scalable processes that support ARR growth targets

• Own integrations across tech stack

Qualifications

Systems Builder

• 4–6 years in Revenue Operations, Marketing Ops, or Sales Ops

• Experience building CRM architecture from scratch or re-architecting it

• Strong HubSpot experience required

Process-Oriented & Analytical

• Deep understanding of B2B SaaS funnel mechanics

• Comfortable defining lifecycle stages and enforcing discipline

• Strong reporting and data modeling skills

• Proactive - surfacing conversion gaps, routing breakdowns, bottlenecks, etc.

Cross-Functional Partner

• Experience partnering with Growth and Sales

• Able to translate business goals into system workflows

• Comfortable enforcing operational rigor

Detail-Obsessed

• Strong data hygiene standards

• Highly organized and documentation-driven

• Comfortable being the owner of system accuracy

Nice to Have

• Experience in vertical SaaS

• Experience supporting enterprise or named-account sales motions

• Experience implementing ABM tracking frameworks

• Familiarity with dealer, construction, manufacturing, or field service industries

We offer a full range of benefits including 401K, Medical, Dental, and Annual Bonus.