Flyntlok was fortunate to partner with Bob and Sarah Clements on a webinar discussing 5 steps dealers can take to improve their sales and revenue using Flyntlok's Cloud-Based Equipment Dealer CRM on 8/31/2024.  https://bobclements.wistia.com/medias/rec8w7mclm

Many of the dealers I have spoken with realize they need to do something to stay in contact with existing customers and target new ones. However, many of them are hesitant to send outbound emails or make calls, worried about filling up customer inboxes and phone lines with spam.

Bob and Sarah are very experienced in working with dealers and manufacturers, and they discussed five suggestions that align strongly with Flyntlok’s cloud-based Equipment Dealer CRM and DMS to increase revenue, margin, and customer satisfaction.

While our team at Flyntlok has a great deal of experience building software platforms, the most important lesson we have learned is that our customers and partners come up with the best ideas for software functionality. Our opportunity is to listen and incorporate those great ideas into the product, which we do on a bi-weekly basis. Fortunately, when we were building our CRM, we had great advice from partners like Bob and Sarah Clements, as well as input from many of our existing customers.

Here’s how Flyntlok’s cloud-based Dealer CRM can help our customers implement the five steps recommended by Sarah and Bob Clements:

• Make it easier for your customers to do business with you: Flyntlok has native SMS/Text capabilities within our CRM to easily connect with new and existing customers. Additionally, Flyntlok’s Sparks Self-Service portal provides a web-based, self-service portal where customers can review invoices, request service, and see available assets for rent or sale.
• Provide Flat Rate Service Estimates: Bob Clements offers thousands of flat rates in their dealer toolkit. Flyntlok’s Job Templates allow you to build standard flat rate estimates to be used across your locations and service staff.
• Variable Parts Pricing: Flyntlok’s part genome can accommodate a variable pricing strategy for parts used in different jobs and scenarios.
• Keep Your Inventory Online: Flyntlok can easily integrate with our dealers' website providers to provide daily inventory updates for parts and equipment. We are also working with partners such as Jason Henderson at True Radius Marketing to provide this data in real-time and increase or decrease inventory quantity next to the model in real-time to declutter our dealers' websites and present a more user-friendly interface. Flyntlok also has a live integration for Shopify, allowing dealers who have the staff and desire to sell parts through Amazon and other sources.
• Run your dealership remotely, up to six weeks per season before opening a second location: Flyntlok provides a fully mobile and cloud-based platform for our customers. Access to key reports, inventory levels, including P&L statements, and key financial reports with QuickBooks Online or Sage Intacct allows our dealer principals to have access to critical operating data, whether they are in the dealership or relaxing on a trip with friends and family.

If you are using one of the many legacy Dealer Management Systems available in the market and believe it may be time to consider moving to a modern and more capable DMS, please contact us using this link.