Sales

Machine Sale Prices on Shopify

Opportunity
Users who administer their company’s Shopify store requested that sale prices in Flyntlok for Machines listed on Shopify be reflected there.

Solution
Sales on Machines in Flyntlok are now automatically applied (or unapplied when removed) in Shopify as well. Sale prices are reflected in Shopify with a struck-through price.

Hitachi Telematics Opt-Out [#62409]

Opportunity
Managers mentioned that Machine data coming from their Hitachi telematics integrations were updating Machines that they did not want to be automatically updated.

Solution
For companies with Hitachi telematics enabled, there is now an option to opt out of automatic updates per Machine. To toggle this feature, click on the “Opt Out of Telematics” button found on Machine Dashboard’s “Current Location” section.

CRM

Support Internal CC for Machine Deficiencies

Opportunity
Service Managers requested the ability to send email CCs internally when emailing Machine Deficiencies.

Solution
You can now choose to CC others from your company when emailing Machine Deficiencies.

 

Purchasing

Sublet Item Cost on Purchase Orders [#62321]

Opportunity
Purchasers who buy Sublet Items will change the sublet cost on Purchase Orders often, but this would also change the Item’s cost for the rest of the system. They requested a behavior change so that the Sublet cost on the Purchase Order would not change the Item’s cost overall, just the cost on the Purchase Order.

Solution
Changing the cost of a Sublet Item on a Purchase Order will no longer update the item’s cost that you see on the Item Dashboard. Cost changes for non-sublet items will still update the item’s cost, which will be reflected on the Item Dashboard.

Resolved Issues

Missing Warranty Invoices on WO’s [#62267]

Complaint: Service Managers reported that Work Orders with multiple Warranty Invoices were displaying only one Invoice in the banner on the Work Order Dashboard once the Work Order had been invoiced.
Correction: Banner now shows all Warranty Invoices.

Part Pricing Update [#62427]

Complaint: Parts Receivers reported that updating the cost of an Item on Part Purchase Orders did not update the list price of that item as they would expect.
Correction: Fixed.

Incorrect Schedule Time when Creating WO [#62280]

Complaint: Service Managers reported that Work Orders were scheduled with incorrect times when Scheduled at the same time as the creation of the WO.
Correction: Fixed.

Can’t Move WO to “Invoice” Status [#62438]

Complaint: Users reported that Work Orders with Internal Parts Orders on rejected jobs would not transition to “Invoice” status. Instead of displaying a message explaining the issue, the invoice button remained active but unresponsive.
Correction: The “Invoice” button is now properly grayed out when invoicing is blocked due to parts on a rejected job. Additionally, a tooltip message will appear, informing users that invoicing is blocked.

Incorrect “Alternates” Indicator [#62607]

Complaint: Users reported that certain parts were incorrectly displaying an “Alternates” indicator on search, even when no alternate parts were available, causing confusion.
Correction: Fixed.

Taxing non-Taxable Items on Split Invoices [#62717]

Complaint: Salespeople reported that non-taxable items were being taxed on split invoices.
Correction: Fixed. If an item is non-taxable, it will not be taxed on a split invoice.

Allocating Fees on Fee-Only Receiving Vouchers [#62888]

Complaint: Receivers reported issues allocating fees on Machine Vouchers; the fees would not be applied as expected if there were machines with a base cost of $0 on the voucher.
Correction: Fixed.

Synching Changes to Shopify [#62206]

Complaint: Inventory Managers noted that when updating the “Auto-Sync” options for Shopify-connected items, the Item would sometimes not push the changes to their Shopify store.
Correction: Fixed. While editing an item, clicking the “Save” button in the Shopify Settings area will now apply the Auto-Sync settings change without requiring the user to also click on the Item’s main “Save” button.

Unable to Process SO’s with a Core [#61647]

Complaint: Salespeople reported that they were sometimes unable to Process Sales Orders that contained an Item with a Core.
Correction: Added an indicator to Core items to show when there may not be enough QOH to fulfill the line.

Error Editing Labor Lines w/o “Clock Out Time” Set [#62778]

Complaint: Service Writers mentioned that when editing Labor lines on Work Order Dashboard, they would get an error and were unable to save any changes.
Correction: Fixed an issue that caused an error when editing Labor that did not have a “clock out time” set.

Bad Text Formatting in Microsoft Outlook Emails [#62652]

Complaint: Salespeople reported that when emailing an invoice to a customer, some characters would appear incorrectly.
Correction: Fixed an issue that caused some special characters and accented letters to appear malformed on Flyntlok-sent emails when viewed in Microsoft Outlook.

Job Calendar Scheduler not Assigning Technicians [#62621]

Complaint: Service Managers using the Job Calendar Scheduler noticed that the scheduled Technicians were being assigned to the Job, but not the Work Order.
Correction: Fixed. Technicians assigned work from the Job Calendar Scheduler will also be assigned to the Work Order.

Invalid Quantity when Counting Items [#62477]

Complaint: Managers doing Inventory Counts reported they were unable to edit a count’s quantity if the number was too large, and they would get an error saying invalid quantity.
Correction: Fixed.

Time Warp Redux: Service Scheduler Dates Validation [#62669]

Complaint: When updating the Start and End date of a scheduled Work Order in the Service Scheduler, the changes would sometimes fail to persist. This occurred because there was no validation to ensure the Start date was earlier than the End date.
Correction: Added validation to ensure the Start date always precedes the End date. (Feels like we fixed something similar last release, don’t it? Well, we did. You are a careful reader if you noticed that.)

“All Work Orders” Report Date Fix [#62605]

Complaint: Sometimes the “Date Start” and “Date End” in the “All Work Orders” report were not reflecting the dates set on the Work Order correctly and were off by one day.
Correction: Fixed.

Rejected Parts Invoices [#62765]

Complaint: Users were unable to invoice Work Orders when there are Rejected Parts Invoices on a Rejected Job. Previously, they were able to do this, but the new restriction has unintentionally blocked this workflow.
Correction: Fixed.

Machine Purchase Order Negative Total [#62357]

Complaint: Machine Purchase Order Vouchers were sometimes posting to QuickBooks with a negative amount when the Voucher total added up to $0.
Correction: Fixed. This was due to a rounding error, which calculated the sum to be a very small negative number instead of exactly $0.

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Last Release Notes

February 12th, 2025 Release Notes

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